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Apple Reject to fix my Iphone Xs, Under Warranty
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yongtjunkit
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 Oct 19 2019, 07:23 AM
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QUOTE(mygarage88 @ Oct 18 2019, 10:53 AM) Not sure about QCD ..Machine told me its Apple in PJ.. all provider are using the same center. Malaysia got Apple support? i think i call to apple care and they route me to some other country call center .. and the route loop. Definitely will die die fight with Apple. haih. try another service center? who knows another AASP says different thing because different AASP(not machines) gives a different price. I actually got my iPhone 7 warranty claim under warranty(via AASP) and apple service center replaced my iPhone 7 with a replacement unit. This post has been edited by yongtjunkit: Oct 19 2019, 07:24 AM |
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yongtjunkit
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Oct 22 2019, 03:47 PM
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QUOTE(Kilohertz @ Oct 22 2019, 02:30 PM) It sounds really weird that Machines can't fix it and need to send to SC for repair.. I remembered i got my phone replaced 1 to 1 after like 10 mins diagnostic by their service centre in times square. They don't even bother to look at my receipt of purchase. To me, Machines should be liable to fix your phone if they are authorised service centre. QUOTE(mygarage88 @ Oct 22 2019, 03:07 PM) i dont know man .. maybe the process changed. It's surprised me ..  I think apple policy is AASP isn't allowed to touch iPhone that is under warranty Btw, when I claim warranty for my iPhone 7 in November 2018, it takes 7 days and apple gave replacement unit This post has been edited by yongtjunkit: Oct 22 2019, 03:47 PM |
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yongtjunkit
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Mar 4 2020, 09:44 AM
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QUOTE(xHj09 @ Mar 4 2020, 09:32 AM) dayum now i'm worried, bought my pro max from machines. touch wood, if anything happens can i go another service center? You can go to another AASP(Apple authorized service provider) like Mac city, switch to service your phone.... 3rd party repair will void the warranty |
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