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 Foodpanda say will refund, but nothing

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Lord_Ashe
post Oct 23 2019, 04:16 PM

Old Treasure Hunter Sidekick
******
Senior Member
1,495 posts

Joined: Sep 2005
From: Damansara Perdana - KL


QUOTE(corihata @ Oct 13 2019, 01:01 PM)
Is this consider fraud crime?
live chat twice say the same thing will refund wait x working days. I WAITED A WEEK ALREADY WTF

so What I can do to get my money back?!?!
>order food
>paid wif online banking
>50min cancelled
>Ask support
>"will refund in x working days"
>waited 1week, nothing
>Contact live chat
>Same "will refund in x working days" I said I was told the same thing 1 week ago? What is this fraud?
>what do?
*
Happened to me twice already. My FP account uses my debit card. There's no "refund" per se, it just doesn't appear to be deducted from my account. Check your online banking, see if the order was even posted in your transaction list. If the cancellation is quick enough they don't deduct any money even if you have received the SMS.

 

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