I'm not sure if you guys have noticed, but Maxis seems to do traffic shaping when streaming with Spotify on 4G. I use Spotify pretty often when I'm driving and I often get stuttering.

So I turned on my data traffic monitor and I noticed that the data speeds average 60KB/s at most... and this is obviously not sufficient when streaming on very high quality. I'm on MOP 98 with unlimited data so data usage isn't an issue for me - but if Maxis is doing traffic shaping then this obviously this is a concern.

Will open a complaint tonight, but I'd like to see if anyone else is facing this issue.

This post has been edited by colinwong89: Sep 29 2019, 04:36 PM

compression at 320kbps quality, it is only 40KB/s. maybe it is not traffic shaping and throttling, more like station switching when driving.

but i never noticed such issue with Maxis when driving and streaming spotify. celcom yes, very often. but i only drive within city not on highway.



This post has been edited by tictac88: Sep 22 2019, 07:51 PM

Have you tried turning off the save mobile data option?

I'm certain it's not due to station switching... I tested it while stationary and the speeds are still the same.

Save mobile data is disabled on my settings.

Have you tried using a VPN to test whether the traffic is being shaped or not?

Would have loved to but I don't have a VPN unfortunately. If you have one please go ahead and do so, I'd have a better case to put against them.

Made a report yesterday - let's see what they say when they get back.

So I got a call from Maxis claiming that he was from the Network team - and apparently it's been reported before but they aren't able to do anything about it.

So guys if you are facing these issues - take 5 minutes to make a report because it's basically BS that Maxis is restricting your usage yet be able to claim 'unlimited data'.

Report number: C22945696

i also having this problem before, my solution is using a vpn and walla the stream is fast as usual

Counterpoint... I'm using ookyo and don't seem to be experiencing this, Spotify highest quality streams fine for me.

EDIT: 3 months later ookyo is now hotlink... and doesnt' seem to happen for me here either.

This post has been edited by LostAndFound: Jan 22 2020, 12:50 PM