Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Midea After-sales service is bad, They wont pick up their office phone

views
     
SUSCurrent Events guy
post Sep 16 2019, 07:55 PM

Enthusiast
*****
Junior Member
966 posts

Joined: Nov 2009

QUOTE(wk_edifire @ Sep 16 2019, 07:53 PM)
Yeah but Daikin price have increase quite alot

No very affordable already
*
How much is not affordable?

Today I got quote for install new aircon in house, RM1.4k for 1HP and RM2.4k for 2HP.

What's the next alternative?
ceras
post Sep 16 2019, 07:56 PM

On my way
****
Junior Member
649 posts

Joined: Jan 2011

midea is value brand. don't expect too much. I doubt even the technician can support much. You can expect 'value' skills from him. Just change to another new midea unit. still cheaper option than buying overpriced brands with warranty.
TSwk_edifire
post Sep 16 2019, 07:59 PM

Getting Started
**
Junior Member
104 posts

Joined: Jan 2015


QUOTE(Current Events guy @ Sep 16 2019, 07:55 PM)
How much is not affordable?

Today I got quote for install new aircon in house, RM1.4k for 1HP and RM2.4k for 2HP.

What's the next alternative?
*
Okay last year I brought 1HP for RM 650 - Rm 800 (non-inverter)

Midea 2.5hp for RM 1700 (Non-inverter)

If I use daikin the bill will be over Rm20k

I use Midea and brought it from lazada total only RM15-16k only
TSwk_edifire
post Sep 16 2019, 07:59 PM

Getting Started
**
Junior Member
104 posts

Joined: Jan 2015


QUOTE(Current Events guy @ Sep 16 2019, 07:55 PM)
How much is not affordable?

Today I got quote for install new aircon in house, RM1.4k for 1HP and RM2.4k for 2HP.

What's the next alternative?
*
Okay last year I brought 1HP for RM 650 - Rm 800 (non-inverter)

Midea 2.5hp for RM 1700 (Non-inverter)

If I use daikin the bill will be over Rm20k

I use Midea and brought it from lazada total only RM15-16k only
ganz
post Sep 16 2019, 07:59 PM

Livin' Ain't No Crime
******
Senior Member
1,139 posts

Joined: Mar 2005



The only first class warranty service that I have received is Canon Malaysia..but it way back in 2007..


TSwk_edifire
post Sep 16 2019, 08:01 PM

Getting Started
**
Junior Member
104 posts

Joined: Jan 2015


QUOTE(Current Events guy @ Sep 16 2019, 07:55 PM)
How much is not affordable?

Today I got quote for install new aircon in house, RM1.4k for 1HP and RM2.4k for 2HP.

What's the next alternative?
*
Try Panasonic Inverter
I like it very much but expensive

TSwk_edifire
post Sep 16 2019, 08:02 PM

Getting Started
**
Junior Member
104 posts

Joined: Jan 2015


QUOTE(ganz @ Sep 16 2019, 07:59 PM)
The only first class warranty service that I have received is Canon Malaysia..but it way back in 2007..
*
Huawei Malaysia , Samsung , Mac City also provide excellent

But some of them is my problem cannot blame them
Holidae P
post Jan 31 2021, 05:44 PM

New Member
*
Probation
7 posts

Joined: Jul 2020
yup same here. registered my midea washer for warranty online-since their line busy all day🙄. havent receive any feedback since.
GalaxyV
post Mar 6 2025, 10:59 AM

Enthusiast
*****
Junior Member
792 posts

Joined: Apr 2018
Too bad that I didn't search in lowyat before buying Midea brand.

They don't bother to reply my email for service request. Whatsapp didn't reply. Web site live chat no reply at all after 1 hour of waiting.

Regretted to buy their appliances.

#midea
#after-sales service is bad



This post has been edited by GalaxyV: Mar 6 2025, 11:04 AM
GalaxyV
post Mar 6 2025, 04:46 PM

Enthusiast
*****
Junior Member
792 posts

Joined: Apr 2018
i know why their after-service is bad now.

If they didn't reply, then consumers will give up to claim warranty and they will save the money
Autocountstick
post Mar 6 2025, 04:49 PM

On my way
****
Junior Member
678 posts

Joined: Jun 2014
change new 1
azbro
post Mar 6 2025, 04:51 PM

Look at all my stars!!
*******
Senior Member
4,403 posts

Joined: Jan 2007
From: Johor Bahru


Well, better than Daikin.

Everytime call them come and want money to the repairs

My Daikin repair cost already same as a new Midea Inverter Aircond.
GalaxyV
post Mar 6 2025, 04:52 PM

Enthusiast
*****
Junior Member
792 posts

Joined: Apr 2018
QUOTE(Autocountstick @ Mar 6 2025, 04:49 PM)
change new 1
*
still within warranty

cant let them "take my right" to claim

maybe submit complaint to tribunal?
GalaxyV
post Mar 6 2025, 04:54 PM

Enthusiast
*****
Junior Member
792 posts

Joined: Apr 2018
QUOTE(azbro @ Mar 6 2025, 04:51 PM)
Well, better than Daikin.

Everytime call them come and want money to the repairs

My Daikin repair cost already same as a new Midea Inverter Aircond.
*
then I will avoid these two brands from now.
GalaxyV
post Mar 6 2025, 05:02 PM

Enthusiast
*****
Junior Member
792 posts

Joined: Apr 2018
I think I am not the only one who encountered this

See Google review for the service centre near me

user posted image
arif85124
post Mar 6 2025, 05:04 PM

New Member
*
Junior Member
43 posts

Joined: Mar 2009
From: inside Marisa hat


Masuk this tered, got panasonic air con ads. Lol
SUSGHBZDK
post Mar 6 2025, 05:05 PM

Getting Started
**
Junior Member
173 posts

Joined: Jun 2012

this place not china, dont expect much. no repercussion so no one care.
i buy 10k+ thing from other company also took 4 months to resolve.

 

Change to:
| Lo-Fi Version
0.0230sec    0.60    6 queries    GZIP Disabled
Time is now: 20th December 2025 - 10:57 PM