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 Midea After-sales service is bad, They wont pick up their office phone

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TSwk_edifire
post Sep 16 2019, 06:49 PM, updated 7y ago

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Midea Service Center is very bad
They only have 1 technician and he kept falling ill

Like My air con broke 3 times he will give 3 excuse he fucking sick or admission in hospital

This post has been edited by wk_edifire: Sep 16 2019, 06:53 PM


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ListenToTheWind
post Sep 16 2019, 06:50 PM

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But google review 5 star how?
cedyy
post Sep 16 2019, 06:50 PM

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Call Glenmarie HQ and complain
TSwk_edifire
post Sep 16 2019, 06:50 PM

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QUOTE(ListenToTheWind @ Sep 16 2019, 06:50 PM)
But google review 5 star how?
*
1 person do review only maybe his staff is the one who do the review
TSwk_edifire
post Sep 16 2019, 06:52 PM

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QUOTE(cedyy @ Sep 16 2019, 06:50 PM)
Call Glenmarie HQ and complain
*
They forward my problem to Melaka Branch and ask me wait until 1 months no response
ListenToTheWind
post Sep 16 2019, 06:56 PM

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Btw my experience with Sharp Malacca service center also like shit.

Actually that service center is not really own by Sharp but Sharp authorized some ah beng to run the service center on their behalf.

Customer send in their machine claim for warranty was told that they need to wait for like don't know how long if they wish to claim for warranty. HOWEVER, they can choose to pay extra and they will have their machine repair in no time.

In the end customer return to machine to me and I help to claim for warranty with Sharp service center at Shah Alam.
SUSBillCollector
post Sep 16 2019, 06:57 PM

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Cheap junk brand from PRC and you are expecting something else?
herrkolisch
post Sep 16 2019, 07:00 PM

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You are working in which rival aircon company? Your business fail so much?
desmond2020
post Sep 16 2019, 07:01 PM

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Midea good brand what
Srbn
post Sep 16 2019, 07:16 PM

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Malaysian work culture
anuarnor
post Sep 16 2019, 07:21 PM

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Media appliances basically pakai sampai rosak buang.
vanhoe0
post Sep 16 2019, 07:25 PM

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QUOTE(anuarnor @ Sep 16 2019, 07:21 PM)
Media appliances basically pakai sampai rosak buang.
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This lol.
hurricane21
post Sep 16 2019, 07:28 PM

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buy shit brand expect shit after-sale loh
rupart
post Sep 16 2019, 07:32 PM

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QUOTE(ListenToTheWind @ Sep 16 2019, 06:50 PM)
But google review 5 star how?
*
Even Samsung and Apple do paid review


Tatz why next time when buy...$$ is not the only factor
Revamperz
post Sep 16 2019, 07:34 PM

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lel bought cheap product what u expect?

buang saja laa
TSwk_edifire
post Sep 16 2019, 07:50 PM

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QUOTE(herrkolisch @ Sep 16 2019, 07:00 PM)
You are working in which rival aircon company? Your business fail so much?
*
Hahaha no lah my entire air con is using midea lel

Save me a few thousand lah but very noisy
TSwk_edifire
post Sep 16 2019, 07:51 PM

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QUOTE(Revamperz @ Sep 16 2019, 07:34 PM)
lel bought cheap product what u expect?

buang saja laa
*
Still under-warranty so ayam just use first
SUSCurrent Events guy
post Sep 16 2019, 07:52 PM

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So far I get support from daikin very good
TSwk_edifire
post Sep 16 2019, 07:52 PM

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QUOTE(rupart @ Sep 16 2019, 07:32 PM)
Even Samsung and Apple do paid review
Tatz why next time when buy...$$ is not the only factor
*
True
U see new iphone 11 youtuber praise high and low but from my point of view is just a iphone no much different
TSwk_edifire
post Sep 16 2019, 07:53 PM

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QUOTE(Current Events guy @ Sep 16 2019, 07:52 PM)
So far I get support from daikin very good
*
Yeah but Daikin price have increase quite alot

No very affordable already

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