need to check
i got few policies with GE

i checked the surrender value is 18k... then there is also a bonus brought forward of rm 10k...

meaning if i cancel this policy, i will get 15k+10k??

life insurance

bcse when check statement, there is a cash surrender value.  but there is also an accumulated bonus.

that means we actually get back a lot

like i have been paying rm2k /yr for life ins. 20 years in force

meaning total paid rm2k x20= rm40k
now i got guaranteed cash value rm16k. plus accumulated bonus of rm14k
so i will get back rm30k.
meaning i only have paid rm10k for 20 years of life insurance. so its atually good to take life insurance long term

16k plus bonus 14k

life 87 and supreme livingcare series 2

both also almost similar sv and bonus.

CI claim should be paid out once CI is detected and not only after treatment is performed. CI is used for or as income replacement. this is what I understand of CI

Came across this topic when I was reading some other investment thread. I am with GE since young which started by my parent for about 15 years and I
just continue to pay after I started to work.

not sure if i should switch to other.

Just to share my experience with Prudential when submitting claim for my late father recently:

27th Sep - ask the agent to help with death claim

28th Sep - send all the required documentation to agent

5th Oct - informed by agent that claim has been submitted

8th Oct - ask agent why premium still charge to my card and agent say will check with company. Until today no reply

25th Oct - whatsapp agent to ask about claim status (almost a month). didn't get a reply

26th Oct - as I didn't get any reply from the agent, i called the customer service to check on claim status. And I was told a CTC of death certificate is required and this request was made on 19th Oct (no one actually bother to inform me whether its agent or Prudential and happily just mark the claim as pending)


28th Oct - take my own initiative and visit PJ office to submit the documentation in order to expedite the claim. Out of frustration I send a complain to Prudential customer service and below is the reply from their customer service. Didn't even bother with a phone call to help me resolve the issue or follow up.

Thank you for your email below.

We are deeply sorry this has happened to you and it is not experience we wish to create for any of our customer.

We would like to extend our sincerest apologies for any inconvenience that you encountered.

Two issue I have here:

1. Agent will always be nice to you when asking you to buy policy but look at their service when they can no longer earn from you. Just like a used tissue paper

2. Prudential is not showing any respect or care to the deceased family at least that is how I feel. Are you telling me they can't see when there is a death claim pending for almost a month requiring verification of a basic documentation? Not to mention the perfunctory reply from their customer service! FYI other insurance companies all processed and paid out the claim within a week no hassle at all.