Outline ·
[ Standard ] ·
Linear+
All Streamyx customers will be billed RM69, starting Sept 2019
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qwtj09
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Dec 18 2019, 03:46 PM
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New Member
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QUOTE(NightFelix @ Dec 9 2019, 12:57 PM) Update: Report MCMC does help me a little better. TM send me apology. and revert back next bill for the price. i had reported to mcmc as well, and this is what tm reply. maybe another 3 months (With regards to the billing issue, you will notice that there would be pro rata charges on your next bill statement which is scheduled to be generated on 4th Jan 2020 or if it is still not yet reflected, please allow the pro rata charges to be reflected within 2 billing cycle.)
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qwtj09
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Dec 20 2019, 10:37 AM
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New Member
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QUOTE(NightFelix @ Dec 19 2019, 09:33 PM) screw them. demand to be reflect on next bill. and it should be RM69/mth starting from Sept 2019. Why should pay more for TM system mistake? If the system doesn't auto enroll/downgrade/rebate our current package, that is not customer fault. Throw the ball back to TM, told them it was their CEO own mouth/statement/announcement telling to the public (make sure quote them back). Source: https://www.soyacincau.com/2019/08/06/all-t...rs-to-pay-rm69/  finally! reopen the case and tm contact me after half an hour, problem solved
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