Outline ·
[ Standard ] ·
Linear+
All Streamyx customers will be billed RM69, starting Sept 2019
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powerwoot
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 Sep 10 2019, 09:39 AM
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QUOTE(AjkR06 @ Sep 8 2019, 08:13 PM) Hopefully not. My subscription doesn’t come with any tv pack. It just stated free basic channel (not aneka, varnam, etc) since day 1 of my 8mbps subscription. Finger crossed. Need to wait for two more days before my bill is generated. [attachmentid=10312317] Last time when I was in 8mbps, I on free channels too without taken any premium. Since I am upgraded to 10mbps, TM forced me to take premium which is ultimate at rm60. With the new pricing I have to pay rm129 for both internet and TV. I will try to downgrade the TV to any lower such as aneka that will make it cheaper than my current bill. |
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powerwoot
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Sep 12 2019, 05:55 PM
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My request to remove the premium pack is now granted. Last time when they told me that the premium pack cannot be unsubs, have to take at least any single pack at rm30 and by default they gave me the ultimate pack that is rm60/month. Last 2 days I requested again but this time from their twitter, received a call from TM to confirm the unsubscription and this evening I am no longer on any premium. Need to pay RM69+ only now for my current Unifi lite 10mbps.
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powerwoot
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Sep 13 2019, 09:57 AM
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QUOTE(JuneResources @ Sep 13 2019, 09:42 AM) Yours previous premium pack have include STB box? yup, I am previously from 8mbps streamyx bundled with stb and got offer to upgrade to 10mbps for free early this year. |
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powerwoot
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Sep 13 2019, 10:53 AM
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QUOTE(chiafoo @ Sep 13 2019, 10:28 AM) Can u share ur tweet link? I wanna ask them to unsub my premium package too in Malay, from there on they asked me to DM the details and asked for some details such as no, acc no, last bill payment etc. Next day received a call for the last confirmation, and yesterday evening I am no longer on any premium subscription. |
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powerwoot
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Sep 13 2019, 11:20 AM
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QUOTE(chiafoo @ Sep 13 2019, 11:14 AM) Thanks . Do thy reply ur DM instantly or thy nvr reply just call u on next day? DM at first to provide them my details, they said will send the request to the relevant dept and I received a call the next from TM 03-22465000 to confirm my request. |
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powerwoot
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Sep 17 2019, 09:17 PM
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QUOTE(alfiejr @ Sep 17 2019, 04:57 PM) Haiz never gets old with tm, my kampung house got a unifi lite 10mbps package, thought the bill will be reduced to RM69, happy2 asked the cs at livechat then she said got "ultimate pack" package included too which cost rm60, so the final bill will be like the old ones  . C'mon la tm  , somehow I feel the offer was too good to be true. She said can cancel the package at tmpoint, well lets see how this goes  . Im expecting the worst outcome tbh  the ultimate can be cancel by request it to the CS. |
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powerwoot
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Sep 21 2019, 10:29 AM
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QUOTE(ipunk1026 @ Sep 19 2019, 10:21 PM) anyone get RM69 for 10mbps? TM email told me can't cancel RM30 playTV... how to do with this me, and I requested them to remove my ultimate pack rm60. My new next bill will be rm69++. |
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powerwoot
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Sep 23 2019, 07:39 AM
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QUOTE(scorgio @ Sep 22 2019, 08:00 PM) New bill came today. Monthly subscription down to RM69 (previously RM80). But speed still remain at 2Mbps. My modem showed the max attainable speed is 6Mbps. Hopefully TM technician will change the setting at their side soon. I think the most highest they can give you is 4mbps |
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