im almost 10 years with Streamyx. also kena rm30. already chatted them via live chat. they said this month need to pay 69 + 30. then next month no more. lol

nope. i never had the tv box.

10 yrs ago i was like on 1mbps. as years goes by, i go through some sort of upgrade till when i reach to 8mbps, they include the unifi tv package as well. except without the tv box. had to use the apps or websites only. since it was free, so i dont really bother about it.  not till this month, when i realised they charged me rm30 for it.

so i chatted them (via live chat) to remove it, had to go thru some sort of verification. then they called me again after few days to confirm the removal as well. despite that, i still had to pay the unifi tv for it this month (rm69 + rm30) and they said for next month, there wont be any as it has been removed.

unifi 30M unlimited , call rate 20sen/minute.
where got free call ?

Some high price package is free calls to all tm fixed line.

Refer to this title https://forum.lowyat.net/topic/4809257 thread .

Streamyx rm69 maybe free to call  all TM fixed line . Need other people
to confirm here.

unifi 30M unlimited call to cellular phone/fixed line charge 20 sen/minute.

The bill will list down the call record.

Just FYI, after your package is switched to RM 69, your account is also back to Private IP, mine is back to Private IP these few days, even through the Streamyx package is changed in the middle of September.

So far I tried to reach the Customer Service for letting them enable Public IP back for me, but unsuccessful, unsure it is because of cheap package is disallowed like UniFi, or the Customer Service is new enough to the enable of Public IP for CCTV.

I guess what's CS do is just a reset port for a renew of shared "Public IP" for me. :sweat:
And still sad to see them pulling UniFi to those old double storey house, and also shops one street away. :sweat:
Anyways, if someone successful for changing back to Public IP address, just inform me. :)

Mine one changed back to Public IP yesterday night, and they give a call for reboot today afternoon.

So I guess is the CS is new to this issues, and lucky the CS got inform the IT department to handle it.

And ya, I thinking they are changing the old age Streamyx user back to Private IP manually, as lot of UniFi users are Public IP provided as default.

But they might just give up on identify each of them as it is too time consuming, so just batch changing them back to Private IP, and hope most of the users already moved to UniFi. :P

1 years ago, yes, there is difference in between Public IP and Private IP, when you open Lowyat Forum, it will get peer reset, don't remember for the speed difference.

A few day ago, when it is revert back to Private IP, I don't notice anything wrong, until I saw the 100.x.x.x Private IP on the modem, so can say nearly no difference except no one can connect you, including your CCTV. :hmm:

I guess maybe they had tweaked the Public IP to be assigned like 2-5 users, as they have difference kind of usage, so it is hard to facing speed or connection limit issues like 5 user connected to the same server.

-----And just a little off topic
4 years ago, the IPv6 is working and assigned to Streamyx users, until like 1 and a half year, then it changed to providing private IP range to Streamyx user, unsure it is intended or buggy router, as the Prefix Info is correct, but the IPv6 Address/Prefix Len is in Private IPv6 address. :sweat:

As I don't saw any IPv6 indicator on any post in this thread, so I guess no one can get their IPv6 works for Streamyx, except you. :P

PS: Fun part, the PPPoE server or the connection in between just blew up like 2 and half hours in midnight today, first time the ADSL is stable but no internet access, and also watching them having a port reset trying to fix the issues. :lol:
Just live chat with them 3 hours ago, no issues, you may try again later on. :peace:

If it don't works, try change your browser or adblock, or use your phone.

Currently:
Stx Blockbuster Combo 8.0M (HE Lite) (Bundle) Free Speed Upgrade (BIP)

free auto-upgrade from previously JimatHebat 4.0M.

Edit: You using what now?