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> Rejecting Lazada delivery

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SUSBabydragon1991
post Jul 31 2019, 11:23 AM, updated 7y ago

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Cancellation Not Available
Your order is on its way. It cannot be cancelled anymore. If you do not want your order, please reject the item at the door step.



I want to cancel my order. but lazada said if I do not want my order ,just reject the item...
would i get my money back if i reject the item?

i order the item on 23 july and till today seller still did not pass the item to ninjavan. i already bought the item from local story


wolf7036
post Jul 31 2019, 11:26 AM

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fuck lazada, shittiest customer service, always side with seller,

bukechi
post Jul 31 2019, 11:27 AM

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just return it once arrived
unknown_2
post Jul 31 2019, 11:30 AM

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QUOTE(Babydragon1991 @ Jul 31 2019, 11:23 AM)
Cancellation Not Available
Your order is on its way. It cannot be cancelled anymore. If you do not want your order, please reject the item at the door step.
I want to cancel my order. but lazada said if I do not want my order ,just reject the item...
would i get my money back if i reject the item?

i order the item on 23 july and till today seller still did not pass the item to ninjavan. i already bought the item from local story
*
yes, u'll get refund if u reject it.
i've done that b4, advised by their CS.
unixcorp
post Jul 31 2019, 11:54 AM

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Lazada is betting worst. Already abandoned them starting this year. Their CS is shit
urnicksux2
post Jul 31 2019, 11:56 AM

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say the delivery guy u want to reject it...delivery guy will get pissed but u have the right
khusyairi
post Jul 31 2019, 11:56 AM

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QUOTE(Babydragon1991 @ Jul 31 2019, 11:23 AM)
Cancellation Not Available
Your order is on its way. It cannot be cancelled anymore. If you do not want your order, please reject the item at the door step.
I want to cancel my order. but lazada said if I do not want my order ,just reject the item...
would i get my money back if i reject the item?

i order the item on 23 july and till today seller still did not pass the item to ninjavan. i already bought the item from local story
*
Local story just a story. Cerita sejuk.....
ListenToTheWind
post Jul 31 2019, 12:00 PM

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What item is it that you order?
pretty23
post Jul 31 2019, 12:02 PM

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You can but the smart delivery guy may be just drop it and sign off the parcel.

LOL
The Sand Cat
post Jul 31 2019, 12:04 PM

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Sho-pee > all > Lazada
awang
post Jul 31 2019, 12:07 PM

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just return it with whatever reason u want..u'll get the money returned

Lyu
post Jul 31 2019, 12:54 PM

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Yes... U need to pay for delivery fee + Insurance fee for warehouse + cancellation fee

Owai
accitzone
post Jul 31 2019, 12:57 PM

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I stopped dealing with lajada anymore. Very mahal n Mahal n service like sohai.

Now it's shopee ftw

This post has been edited by accitzone: Jul 31 2019, 12:58 PM
RoastedChicken
post Jul 31 2019, 01:00 PM

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Lazada is my stronghold, shoppee not really. Is shoppee that good?
arowana33
post Jul 31 2019, 01:01 PM

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QUOTE(Babydragon1991 @ Jul 31 2019, 11:23 AM)
Cancellation Not Available
Your order is on its way. It cannot be cancelled anymore. If you do not want your order, please reject the item at the door step.
I want to cancel my order. but lazada said if I do not want my order ,just reject the item...
would i get my money back if i reject the item?

i order the item on 23 july and till today seller still did not pass the item to ninjavan. i already bought the item from local story
*
Just reject / decline the delivery. Seller in Lazada will not get a single dime if delivery is not completed.
artificialRAGE
post Jul 31 2019, 01:02 PM

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Already abandoned Lesapda since January 2018. Same sellers sells the same item for cheaper on Shopee and can get free shipping. So screw Lesapda.
ahboon76
post Nov 17 2019, 11:13 PM

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Have anyone try B4 reject shopee delivery on the door step? I got I parcel supposed delivery on Saturday. This seller update me that ninjavan going to deliver to me on Saturday. I wasted half a day. No show no call. Try call ninjavan no pickup then ask seller help to check, seller ask me call ninjavan myself. Stupid seller. Then manage to get ninjaVan C's at 5pm. They told me no delivering. Bla bla bla.. I ask why update in webpage should estimate delivery on 16/11/2019 9am-6pm.. then now no delivery.. sorry la technical error. I ask seller to help, seller said this is my problem between me n ninjavan. Fucking seller.. now I ask ninjavan send back to seller I don't want the item.
Now the question is will I get back my money?
Rhetoric
post Nov 17 2019, 11:24 PM

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no u do not. you must argue first with posmen, seller, than lazada staff.
iskull
post Nov 17 2019, 11:28 PM

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23rd july wtf. inside already grow spider web
710424
post Nov 17 2019, 11:32 PM

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QUOTE(ahboon76 @ Nov 17 2019, 11:13 PM)
Have anyone try B4 reject shopee delivery on the door step? I got I parcel supposed delivery on Saturday. This seller update me that ninjavan going to deliver to me on Saturday. I wasted half a day. No show no call. Try call ninjavan no pickup then ask seller help to check, seller ask me call ninjavan myself. Stupid seller. Then manage to get ninjaVan C's at 5pm. They told me no delivering. Bla bla bla.. I ask why update in webpage should estimate delivery on 16/11/2019 9am-6pm.. then now no delivery.. sorry la technical error. I ask seller to help, seller said this is my problem between me n ninjavan. Fucking seller.. now I ask ninjavan send back to seller I don't want the item.
Now the question is will I get back my money?
*
Ninjavan memang problem. Seller would not know when courier sending your parcel. Seller also just based on tracking in system. Kecian seller. Get blamed for ninjavan incompetence.
hft
post Nov 17 2019, 11:34 PM

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QUOTE(Babydragon1991 @ Jul 31 2019, 11:23 AM)
Cancellation Not Available
Your order is on its way. It cannot be cancelled anymore. If you do not want your order, please reject the item at the door step.
I want to cancel my order. but lazada said if I do not want my order ,just reject the item...
would i get my money back if i reject the item?

i order the item on 23 july and till today seller still did not pass the item to ninjavan. i already bought the item from local story
*
Seller will not get your money if item not delivered status.
killerpigglet
post Nov 17 2019, 11:55 PM

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QUOTE(RoastedChicken @ Jul 31 2019, 01:00 PM)
Lazada is my stronghold, shoppee not really. Is shoppee that good?
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lazada for big items and shopee for small items

SUS8bitguy
post Nov 18 2019, 10:39 AM

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QUOTE(Babydragon1991 @ Jul 31 2019, 11:23 AM)
Cancellation Not Available
Your order is on its way. It cannot be cancelled anymore. If you do not want your order, please reject the item at the door step.
I want to cancel my order. but lazada said if I do not want my order ,just reject the item...
would i get my money back if i reject the item?

i order the item on 23 july and till today seller still did not pass the item to ninjavan. i already bought the item from local story
*
Hi bro.

Same situation as me. Tibai seller say no stock asked me to cancel. Asked me contact Lapsada to cancel. But now suddenly sent item and i have ordered eslewhere.

Your one so long. you didn't raise case with Lazada? This is definitely way over the time limit for delivery. Please contact lazada now via Chat. You have to fight with the bot until they let you chat with a human.

Just keep spamming I WANT LIVE CHAT or LIVE SUPPORT until somebody attend to you.
shirohamada
post Nov 18 2019, 10:41 AM

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QUOTE(urnicksux2 @ Jul 31 2019, 11:56 AM)
say the delivery guy u want to reject it...delivery guy will get pissed but u have the right
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Just accept and return it unopened.
Return is free.
Unlike sopee
Robin Hood
post Nov 18 2019, 10:47 AM

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QUOTE(urnicksux2 @ Jul 31 2019, 11:56 AM)
say the delivery guy u want to reject it...delivery guy will get pissed but u have the right
*
He wont get pissed lh, his job is only to deliver the item not sell them.
AisKacangSoda
post Nov 18 2019, 10:50 AM

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what item ?

from experience, if or when item are below $10, no cancelation can be done, if more then, then can send it back for refund, postage own pay $3.80.
SUS8bitguy
post Nov 18 2019, 11:03 AM

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QUOTE(AisKacangSoda @ Nov 18 2019, 10:50 AM)
what item ?

from experience, if or when item are below $10, no cancelation can be done, if more then, then can send it back for refund, postage own pay $3.80.
*
I have sent refund b4, sure > RM10. Postage free.
SUS8bitguy
post Nov 18 2019, 11:05 AM

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QUOTE(710424 @ Nov 17 2019, 11:32 PM)
Ninjavan memang problem. Seller would not know when courier sending your parcel. Seller also just based on tracking in system. Kecian seller. Get blamed for ninjavan incompetence.
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If buy from local, ask seller use what courier. Demand for at least Poslaju. Otherwise, fark off.
zeenie
post Jan 5 2020, 04:41 PM

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QUOTE(Babydragon1991 @ Jul 31 2019, 11:23 AM)
Cancellation Not Available
Your order is on its way. It cannot be cancelled anymore. If you do not want your order, please reject the item at the door step.
I want to cancel my order. but lazada said if I do not want my order ,just reject the item...
would i get my money back if i reject the item?

i order the item on 23 july and till today seller still did not pass the item to ninjavan. i already bought the item from local story
*
Did u get ur refund in the end?
Weijie2603 P
post Jan 14 2020, 02:31 PM

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QUOTE(unknown_2 @ Jul 31 2019, 11:30 AM)
yes, u'll get refund if u reject it.
i've done that b4, advised by their CS.
*
Hi, may i ask how long does it takes to get a refund?
unknown_2
post Jan 14 2020, 02:47 PM

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QUOTE(Weijie2603 @ Jan 14 2020, 02:31 PM)
Hi, may i ask how long does it takes to get a refund?
*
after delivery aptemp get rejected, delivery company will eventually send the item bck to sender.
can track via tracking number.
not long after item went bck to sender, got refunded.

this was bck when lazada return policy is not so strict.
SUS8bitguy
post Jan 14 2020, 02:48 PM

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QUOTE(Babydragon1991 @ Jul 31 2019, 11:23 AM)
Cancellation Not Available
Your order is on its way. It cannot be cancelled anymore. If you do not want your order, please reject the item at the door step.
I want to cancel my order. but lazada said if I do not want my order ,just reject the item...
would i get my money back if i reject the item?

i order the item on 23 july and till today seller still did not pass the item to ninjavan. i already bought the item from local story
*
Yes, can reject.

If they throw it at your doorstep, you still can send it back for refund.
Weijie2603 P
post Jan 14 2020, 06:07 PM

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QUOTE(unknown_2 @ Jan 14 2020, 02:47 PM)
after delivery aptemp get rejected, delivery company will eventually send the item bck to sender.
can track via tracking number.
not long after item went bck to sender, got refunded.

this was bck when lazada return policy is not so strict.
*
Okay then, basicall6 how long will it take ? 1week or ?😀
shirohamada
post Jan 14 2020, 06:08 PM

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QUOTE(Babydragon1991 @ Jul 31 2019, 11:23 AM)
Cancellation Not Available
Your order is on its way. It cannot be cancelled anymore. If you do not want your order, please reject the item at the door step.
I want to cancel my order. but lazada said if I do not want my order ,just reject the item...
would i get my money back if i reject the item?

i order the item on 23 july and till today seller still did not pass the item to ninjavan. i already bought the item from local story
*
Yes.
But you should have received the refund because order is incomplete and time limit is up.
Time limit is the expected arrival date in the order form.

This post has been edited by shirohamada: Jan 14 2020, 06:10 PM
unknown_2
post Jan 14 2020, 06:40 PM

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QUOTE(Weijie2603 @ Jan 14 2020, 06:07 PM)
Okay then, basicall6 how long will it take ? 1week or ?😀
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last time i got my refund less than a week later.
KopiChia
post Jan 14 2020, 06:55 PM

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Edit: Deleted comment I just realised this topic is 6 months old. Wtf

This post has been edited by KopiChia: Jan 14 2020, 06:57 PM

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