Thats why i suspect they cancelled it due to the price.
They already cancelled it without explaining.

Ya , have you do a live chat from support?
This is impossible , then if you’re used with Citibank should not happen.

This post has been edited by Benefon: Sep 27 2019, 08:44 AM

ya CITI45 bring down to RM3400.
emailed. no reply from them.
the cancellation email just a standard as post previously..


Thank you for contacting Lenovo Customer Service.



Sorry to inform we are unable to support this order due to system error.
In this case, we will proceed to cancel it and the credit amout of RM 3,402.10-2(for bag+mouse)=3400.1 will get reversed back to your card automatically once cancellation done.



The actual releasing date depends on bank’s processing cycle.


dint contact any live chat.not sure those help or not.

Did your X395 have any progress today?

Mine is expected on 7/Oct

This post has been edited by loutze: Sep 27 2019, 10:29 AM

Got update yesterday

E-Mail

ThinkPad X395</br> Build Your Own
Part Number : 20NLCTO1WW Quantity : 1 Unshipped Quantity : 1

Ordered
August 29, 2019

Expected to Ship
September 29, 2019

Expected to Arrive
October 4, 2019
Bundle Details
System Details

So whomever applied new citibank card for this purpose can cancel the card.

Apply citibank now to get boost RM500 voucher

Tak rugi pun.

I see.



Thanks

Still available, I think will buy this unit.
I don’t expected Citi45 can give such offer.

Go for the ips one. Tn panel not nice

BTW, how to resolve Lenovo double charge issue?

When I first placed order, it ask for TAC and charged successful. Then hours later, come another SMS they directly charging us (just like those subscribed charges with bills), without any TAC.

Write email to : Seapayments@lenovo.com



On Aug 6, 2019 at 11:05 AM, <Lenovo SEA Web Payments> wrote:

Hello sweetheart 😘😘😘

Thank you for reaching out to us. I understand your concern with regards to multiple charges.

I have checked your account and I see that there are few successful transaction and failed transaction. For the failed authorized amount, new authorization has been taken. Currently I see that a new authorization has been taken for an amount of MYR Xxxx

Below is the screenshot of the amount that got transferred to Lenovo successfully.

Authorized Amount: The amount Lenovo tried to authorize
Billing value: The amount that got successfully transferred to Lenovo.

Seriously which model u order?
Later tonight I wanna order t490

So ultimately, what we should do is to wait and see what’s the end resulted bill they charged onto our card?

Actually I’m curious as both charges are different in amount by RM1. How will we know which one get through?

No worry even they charge, due to ship out then recharge again.
Just screen capture from your e-statement to proof that has double charge.

Elcheapo L340 AMD, cause they marked up on almost all their models, only L340 and Y7000 are spared...

I’m harping on Shopback’s claim of 14% cashback, let’s see if it’s true.

Urghhh, that T490. They marked up it compared to few days before but didn’t include it under CCS. KEKPOT.

This post has been edited by msacras: Sep 27 2019, 04:36 PM

https://www.lenovo.com/my/en/deals/citispecial

Citi bank offer
CCS code

Too bad x395 not in citibank offer anymore

ThinkPad X390 very good price

Configuration Details
Processor : Intel Core i5-8265U Processor (1.60GHz, up to 3.90GHz with Turbo Boost, 4 Cores, 6MB Cache)
Operating System : Windows 10 Home 64
Operating System Language : Windows 10 Home 64 English
Memory : 16GB DDR4 2400MHz Onboard
Hard Drive : 256GB Solid State Drive, M.2 2280, PCIe-NVMe, OPAL, TLC
Display : 13.3"FHD (1920x1080), IPS, Anti-Glare, 300nits
Graphic Card : Integrated Graphics
Top Cover Material : PPS(Poly Phenylene Sulfide)
Color : Black
Keyboard : Backlit Keyboard Black English
Fingerprint Reader : Fingerprint Reader
Camera : HD 720P Camera with Mic
Pointing Device : Fingerprint No NFC BK
TPM Setting : Enabled Discrete TPM2.0
Battery : 6 Cell Li-Polymer Internal Battery, 48Wh
Power Cord : 65W AC Adapter (3pin)-UK (USB Type C)
Wireless : Intel Wireless-AC 9560 2x2 AC, Bluetooth Version 5.0 Onboard
Absolute BIOS Selection : BIOS Absolute Enabled
Display Panel : 13.3" FHD (1920x1080), IPS, Anti-Glare, 300nits, 720p HD Camera with Shutter, Mic, No WWAN, PPS
Base : Intel UHD Graphics 620
Package Box : Standard Packaging
Language Pack : Publication-English
Warranty : 1 Year Carry-in
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