Hi everyone,
I have Perodua Myvi 1.5 Adv which i bought Dec 2018 last year.
Few days before, got problem with starting up the car. But, yesterday it cannot start at all. Then I call the Perodua Auto Assist and they send the car to Perodua SC in Bundusan. Later, they found out it has fuel pump problem. The SA told me that the part is unavailable and need to wait at least 1month. He also told me that courtesy car is unavailable and I need to find my own solution for my transport problem.I ask them for compensation daily till my car get fix, but he told me that it is not Perodua policy to compensate customer regarding this problem. I'm puzzled. How come they treat customer like this. The car is just 6 months old and already broken! I have to pay ccm and now the car cant be use. And they didnt offer anything to help me? Did anyone encounter this kind if problem? I'm thinking of bringing this matter to Consumer Tribunal to give Perodua a leason. They have a lot of profits but didnt care about their cuatomer predicament. If anybody have similar experience can you share and advise me what to do. Tqvm