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 PrestoPay eWallet Discussion Thread, PrestoPay eWallet

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nivlelowyat
post Jul 5 2019, 11:29 AM

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QUOTE(kelvinlzy @ Jul 5 2019, 11:09 AM)
Thanks for opening this thread unker majoramstrong, so far I have tried to cash out only to CIMB and it took me 5 working days to get the fund, then another 5 working days for the on-hold amount to be cleared.
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Ya....it seems that it will take longer time that expected. I did the withdrawal at 11:XX AM on 2019-07-01 and still haven't received anything yet in MBB account (thought that local bank will be faster). sweat.gif

However the thread creator majoramstrong seems to experienced a faster bank-in period of about 2 working days only.
nivlelowyat
post Jul 5 2019, 11:59 AM

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QUOTE(majorarmstrong @ Jul 5 2019, 11:49 AM)
my wife account she did withdrawal on 1st July and till now did not receive money in her account and chat with customer service to reconfirm her account number and it is correct as we thought might be typo
It is not like Boost where the account number is save into the app. everytime u need to transfer out u need to retype. they need to upgrade that feature
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Ya...you are right. Presto really needs to an upgrade more. While waiting for the withdrawal to be banked into MBB account, I had already done twice withdrawal of Boost and both of them had been processed successfully within 4 working days....haha....really much difference....biggrin.gif
nivlelowyat
post Jul 5 2019, 01:38 PM

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But do both of them support CC reload/top up ? blink.gif
nivlelowyat
post Jul 6 2019, 12:05 AM

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Probably need to wait until next Monday only the transfer will be done for the withdrawal made on 2019-07-01.... sweat.gif sweat.gif sweat.gif
nivlelowyat
post Jul 6 2019, 02:46 PM

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QUOTE(jefftan4888 @ Jul 6 2019, 11:59 AM)
Nothing to shout about their features. I still can’t find anything to spend with PrestoPay.
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Ya...you are right....even nothing much attractive in the Presto mall (previously as 11street) unless got discount voucher for spending.
nivlelowyat
post Jul 8 2019, 01:35 PM

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QUOTE(JamesPond @ Jul 7 2019, 08:15 PM)
That's quite bad. One day this company closed down and your money is gone.
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May be not so sson since 11street has just been taken by new company Presto. sweat.gif
nivlelowyat
post Jul 9 2019, 12:17 PM

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QUOTE(Tigerr @ Jul 9 2019, 08:40 AM)
Nah...my transfer on 1st july till now still not received. Today is 7th working days.
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Mee too...the withdrawal's done before 12 Pm on 1st July and now still nothing yet in MBB acc. sweat.gif
nivlelowyat
post Jul 9 2019, 07:15 PM

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QUOTE(kelvinlzy @ Jul 9 2019, 06:09 PM)
Damn, mine is still on-hold, withdrew on 30th June.
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But have you got your money banked in ?
nivlelowyat
post Jul 10 2019, 10:59 AM

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QUOTE(kelvinlzy @ Jul 9 2019, 08:27 PM)
Yes, just received yesterday in my MBB CASA. I thought I received it much earlier that's why waiting anxiously for the status to be cleared lol..
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Mine is the same. Banked in last night around that time. Withdrawal submitted at 11:XX AM on 1st July but the status is still on hold.
nivlelowyat
post Jul 11 2019, 11:12 AM

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QUOTE(tonytyk @ Jul 10 2019, 09:07 PM)
Still can’t top up, on hold since last week
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Ya....my withdrawal done on 1st Jul and the status now is still on hold...seems to be taking 10 working days instead of 10 days.... sweat.gif
nivlelowyat
post Jul 11 2019, 01:08 PM

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QUOTE(Tigerr @ Jul 11 2019, 12:14 PM)
Welcome to this wait game. I have been waiting n waiting for a year n average only done 2 withdrawal per month.
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It seems to be if it really needs to take 10 working days for each round..... biggrin.gif biggrin.gif biggrin.gif
nivlelowyat
post Jul 12 2019, 12:29 AM

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Both BigPay & PrestoPay can be withdrawn. Why do you intend to use Bigpay card to top up Prestopay ?
nivlelowyat
post Jul 12 2019, 10:59 AM

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On hold status has been just released for the withdrawal applied on 1st Jul.
nivlelowyat
post Jul 12 2019, 11:50 AM

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QUOTE(Alec.Yong @ Jul 12 2019, 11:21 AM)
So it's another top up time now?  rclxms.gif
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Ya....just did it immediately....not wasting anymore waiting time.... laugh.gif laugh.gif laugh.gif
nivlelowyat
post Jul 12 2019, 04:58 PM

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QUOTE(Alec.Yong @ Jul 12 2019, 04:23 PM)
There is a limit per month, but i can noit recall... rolleyes.gif
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you'll never reach the limit since the withdrawal takes too long to complete.
not to mention that each time the wallet limit is 1,500 only.... rolleyes.gif rolleyes.gif rolleyes.gif
nivlelowyat
post Jul 14 2019, 04:17 PM

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QUOTE(Alec.Yong @ Jul 12 2019, 05:04 PM)
So this is good right? think from the other side.. rclxms.gif
flex.gif
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Ya...you can say that... biggrin.gif

QUOTE(tonytyk @ Jul 12 2019, 07:10 PM)
You mean this entitled for cash back or treat points for top up using mbb credit cards?
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I don't think it's what he meant.... laugh.gif
nivlelowyat
post Jul 17 2019, 08:18 PM

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QUOTE(mamamia @ Jul 17 2019, 07:22 PM)
What is the trick to get verify? I keep failed in the Face ID with IC photo (last Verification page), how to make sure my face same as my ID next to it?
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Do you wear glasses ? Sometimes it may also caused by the light of the environment or background....
nivlelowyat
post Jul 18 2019, 01:28 AM

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QUOTE(mamamia @ Jul 17 2019, 08:23 PM)
No wear glasses.. n moreover I’m taking in my office which is bright enough.. I also dunno how they want to make sure my face same as IC photo face
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QUOTE(shirleywst19 @ Jul 18 2019, 12:13 AM)
did u TAKE YOUR IC infront of yr face?
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@mamamia

Just recall that it seems to want you to take a picture of you with holding your IC besides yourself. Did you take it ?
nivlelowyat
post Jul 18 2019, 09:34 AM

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QUOTE(mamamia @ Jul 18 2019, 08:27 AM)
Maybe I need to try this.. like prisoner holding ID next to u..
Yeah, I’ve took several times holding the IC next to my face..
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May try to adjust the focus of your camera to make your IC & yourself a bit clear....
nivlelowyat
post Jul 18 2019, 06:43 PM

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QUOTE(majorarmstrong @ Jul 18 2019, 06:10 PM)
8th July is a Monday and is a transaction day which is T
9th July is 1 day
10th July is 2 day
11th July is 3 day
12th July is 4 day
13th July is Saturday no count
14th July is Sunday no count
15th July is 5 day
16th July is 6 day
17th July is 7 day
18th July is 8 day

so it take  8 working days to get money back
and the onhold is still not clear off yet
i guess have to wait till Friday to have it clear
will monitor and keep everyone posted
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For my case, it took me 7 working days....and the status will only be cleared 3 more days after that...so fast... laugh.gif laugh.gif laugh.gif

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