Hi sifus and all,

I dunno where to go. Was thinking to go to the police station but dont think it is a big case (yet?) to lodge a report. Anyone having trouble with Wooot Carpenter? or Woot Carpenter... Seems like they keep delaying the installation of my kitchen cabinet despite Ive already paid 50% deposit 

It has been almost a year now and these guys took days and sometimes months to even reply my message or update me on the status. If anything they blame the pandemic and PKP. Sometimes if I request for lets say A B C D, they seem to purposely left out C and D so that they and I need to revisit the drawings and have to discuss again and keep delaying again. 

And also looks like I have to deal with too many different people. Marketing one, drawing one and production one. An info shared with one of them sometimes would unlikely be shared among them. I have to tell again and again to different people. Is this normal? I mean do other companies do this too: having different people for different stuff? 

My questions:
1. What should i do?
2. Is it worth it to do a police report? Seem like a big company and Im just like a small thing to them

10k+
the first amendment didnt come out like what ive requested in the first place. once the 2nd drawings came out, they said the designer resigned. two months no update whatsoever. then came in the second designer, have to explain all over again. 3rd drawings came out he visited my house for measurements. then 4th drawings came out he didnt include a number of things ie led lighthing, power plug socket rearrangement, wirings for tv panel and on. end up have to explain to factory workers when they came for 2nd measurements. now the waiting game continues. the factory guys said they will install by end of Dec this year. dont know to trust that promise or not. I felt betrayed anyway.