Hi all sifus

I have finished my Maxis Home Fibre contract, but I decided to continue the service.

I recently bought a Xiaomi AX3600 router working as a wireless access point.

I decided to clear the air space for less wireless interference, I planned to disable the wireless radio
on the Maxis Archer c5v router, as the wireless signal as less coverage range at my house.

I managed to disable my main router: Maxis Archer c5v's wireless signal both 2.4GHz and 5GHz.

To my disappointment, when wireless radio is disabled after about 1 day, it will automatically re-enabled

I voiced out my concern to Maxis tech support, and the reply was due to Maxis system upgrade.

So no matter how many times, I disabled the wireless radio, it will re-enable back.

I thought I owe the Maxis router, and yet I have no full control over the settings on the router.
This problem is still ongoing.

So now.........I decide to ditch this Maxis Archer c5v router and replace with something else.
Is there a way? I need to VOIP service available if there is a custom Maxis router.

Please help.

Thank you in advance.

Hello all sifu

I was chating with Maxis Tech support on whatsapp

Apparently, even though I have finished my contract with Maxis,
legally binding in terms of Terms & Conditions, I don't own the router.


TAKE NOTE:
I DON'T OWN THE MAXIS ROUTER. THE ROUTER STILL BELONGS TO MAXIS.
HENCE, MAXIS HAS THE RIGHT TO TAKE FULL CONTROL ON DEVICE SETTINGS.

Hi Sifus,

Below is the screenshot taken from my hand phone.

This make me more determine to ditch this Maxis Archer c5v router.

After being a loyal Maxis customer for 2 years, why I cannot disable my wireless radio signal as
I wish. Maxis has no right to control the wireless usage at my house.

If anyone has successful replaced with other 3rd party router with VOIP function in a Maxis Home Fibre set up

Please let me know

Thank you




This post has been edited by liukuohao: Sep 21 2020, 12:24 PM