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> AirAsia Refund after booking, Due to Visa Rejected

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SUSkevin23
post Jun 5 2019, 08:44 AM

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QUOTE(bengang14 @ Jun 5 2019, 07:11 AM)
Hi,

We did a booking for a family trip to Aussie. However one of my family member's visa was rejected.

1. can we get refund from AA?
2. Possible to change destination?
3. Possible to change name (for that guy who can't make it)?
thanks

update of the situation

allow me to vent my frustration here.

ppl going:

me, wife, son

Father/mother

Visa rejected(VR)/Son
initially my family wanted to go Spain for holiday. somehow along the line VR got involve and we thought ok, since our son have a company for vacation. rope in father/mother as well.

due to budget and his son wanted to see snow, ok lets go sydney(despite the fact my wife been to sydney before).

no one knows she been to aussie and was deported before( she is in law and don't ask about her husband-complicated).

so now, the kid will not go without the mom. 2 ticket burn and my kid will go alone. and for fuck sake we originally did not want to go sydney and no we do not want to see snow.

so yes its a really frustrating situation
*
Are u muslim?

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