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Enquiries/Recommendations Buying directly from Lenovo Malaysia website?

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kucingfight
post Dec 6 2021, 08:09 PM

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From: Shah Alam



this could be my first or worst order experience with lenovo. i do not understand why it is so hard to process an order
placed an order for ideapad 3 (r3 5300u) on 29.11.2021. . for first 2 days, it shows 'ON HOLD DUE TO CREDIT ISSUE"? wadepak?

i contacted CS and he confirmed that amount has been received. briefly, i saw it was being processed (with the timeline)..then the next day till now, it shows ON HOLD DUE TO credit issue again? wadepak2?

emailed them again, n no response..wth..simple ordering system cannot be done right.

This post has been edited by kucingfight: Dec 6 2021, 08:10 PM
kucingfight
post Dec 7 2021, 12:52 PM

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QUOTE(chkwong @ Dec 7 2021, 12:47 PM)
You may want to check with your CC bank. This could be on their end.
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is already charged, i've got no problem with this card all the while. CS has even confirmed money's in and order released. my only thought is that, the spec and coupon i use was ridiculously low for that price during cyber monday. so, it's a delaying game and finding excuses
kucingfight
post Dec 8 2021, 10:48 AM

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QUOTE(kucingfight @ Dec 7 2021, 12:52 PM)
is already charged, i've got no problem with this card all the while. CS has even confirmed money's in and order released. my only thought is that, the spec and coupon i use was ridiculously low for that price during cyber monday. so, it's a delaying game and finding excuses
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Managed to get a reply from Lenovo CS, and it's being processed now. finger crossed , no further issues
To share,it's actually specs as below, which well, i have no doubt it it was on hold

Attached Image
kucingfight
post Dec 9 2021, 12:51 PM

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QUOTE(msacras @ Dec 9 2021, 02:22 AM)
Fuh, 1.1k for quadcore Ryzen, my L340 find it's successor at last.

I bought my Ryzen5 L340 with FHD display, 240GB SSD and 4GB onboard RAM for bout RM1.5k 2 years back. Back then consumers hadn't gained full confident with Ryzen yet, deswai their Ryzen5 laptop is dirt cheap vs Intel's i5.
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yeah man, lucky me, grabbed it right away, quickly paid..and surprise, surprise, after all the fiasco..it's not in shipping (singapore)..w00t..
kucingfight
post Dec 11 2021, 11:17 AM

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QUOTE(kucingfight @ Dec 8 2021, 10:48 AM)
Managed to get a reply from Lenovo CS, and it's being processed now. finger crossed , no further issues
To share,it's actually specs as below, which well, i have no doubt it it was on hold

Attached Image
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mine shipment progress
» Click to show Spoiler - click again to hide... «
kucingfight
post May 30 2022, 09:01 AM

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anyone has used HSBC creditcard 6months installment payment b4?

is it normal for lenovo to charge a full amount first? and subsequent installments kick in?
how long is the 'refund' for full amount? my installment is about to finish, i'm juz wondering why they are charging a initial 'full' amount first

 

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