
Enquiries/Recommendations Buying directly from Lenovo Malaysia website?
Enquiries/Recommendations Buying directly from Lenovo Malaysia website?
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Aug 25 2021, 11:20 PM
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#1
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21 posts Joined: Dec 2008 |
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Aug 27 2021, 11:34 PM
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#2
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21 posts Joined: Dec 2008 |
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Aug 28 2021, 09:51 AM
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#3
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21 posts Joined: Dec 2008 |
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Aug 28 2021, 10:03 AM
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#4
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21 posts Joined: Dec 2008 |
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Aug 28 2021, 09:57 PM
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#5
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21 posts Joined: Dec 2008 |
QUOTE(lancelot567 @ Aug 28 2021, 06:19 PM) Used google chrome too, yours is customized, I just order pre-build unit (4 weeks for the laptop to ship out) Don't too happy 1st and sorry my poor english , i bought on 31 July and also got the confirmation about payment , Charged full to my credit card and bank send confirmation about the payment. Tried to use the code today, but it has expired. (just to test for fun) 16 agust i received a message that charge the amount from my card , i called the bank and the guy said the lenovo just macam confirm my order and charge the amount. but 24 august i checked my status become on hold due credit issue , when i called to bank , the bank said it cancel on 16 too without any notification , ask me check back with lenovo. after that i call to lenovo , they said that's between the finacial department and the bank , they help me to check and solve the problem. OK , 25 august i received the message that the bank charge me again with the same amount , i called back to bank and this time they confirmed this amount already paid to lenovo. on the next day 26 august , i checked again my order status the expect ship date become BLANK like what i post before but before the credit issue case my ship date is on september 24 , i email back to lenovo and they replied me all is in good order and ask me check the status order again. Today morning , i checked again my status , my date place to november 30 instead september 24 , what a nice fxxking service...playing me for a fool. ![]() ![]() ![]() ![]() ![]() ![]() |
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Aug 28 2021, 09:58 PM
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#6
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21 posts Joined: Dec 2008 |
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Aug 28 2021, 10:26 PM
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#7
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21 posts Joined: Dec 2008 |
QUOTE(sophyra @ Aug 28 2021, 10:02 PM) Wait so you were charged twice? I need your help with this issue bro. I also faced the same issue except I made the order on the 15 August. Then on 25 Aug I just thought everything should be ok considering amount has been taken out from my bank account, order page pun looks good (no delivery date but everything seems fine) so I bump my credit limit down for my debit card just to be safe. Next few days receive email saying that "authorization taken from your card on : has been expired as per bank policies." no bro , i just been charged satu kali saja . Called the bank, the bank said that they have already authorized the order on their end - it is up to Lenovo on whether or not they have taken the amount. Bank advise me to wait for awhile to ensure that they refunded my money back to my account first before bumping up my credit limit, nanti betul2 kena charged twice for no reason. What the hell. The amount charged on 16 august already canceled in the same day without any notification message , call or email. Because the status all is in normal with expected date september 24 on that time so i never double check with bank. 25 August that's confirm deducted from my card paid to lenovo when i called back to bank. |
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Aug 28 2021, 10:29 PM
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#8
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21 posts Joined: Dec 2008 |
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Sep 5 2021, 02:22 PM
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#9
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21 posts Joined: Dec 2008 |
QUOTE(Dyson Jin @ Sep 4 2021, 10:13 PM) Bought on 25 August the email juz tengok for song only , they suka suka hati will change your ship 1received this email today.. Ordered ThinkBook 14 G3 ACL so let's when will arrive.. Using cc as payment method.. so it will charge,hold,cancel,charge again,hold..maybe later will cancel again.. until the shipment truly shipped,then only will fully charge i think.. received 2 times this message say that will ship my laptop on september , but after that Blank my order status and replace my ship to november. and regarding the CC payment , lenovo replied me about the CC keep charge by bank as below , i kenak charge 3 times. When the order is placed Lenovo requests an authorization for the product amount. The amount will be claimed only when the product is shipped out to the customer. The authorization is valid for 7 days and if the product is not shipped by then , the authorization fails and the amount will be released back. Bank policies vary from bank to bank and therefore depending on the bank your account is in, your bank might hold the funds for 7 to 14 days. Please check with your bank if your amount is not released yet. If it is not released and they require any official statement from Lenovo to release the money back to you at the earliest, please let us know the name of your bank and we will draft a letter addressing your bank which you can email them to release the money. If the authorization fails, then a fresh authorization is taken, to claim the amount when the order is shipped out. |
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Sep 15 2021, 11:14 PM
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#10
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21 posts Joined: Dec 2008 |
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Sep 16 2021, 10:23 AM
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#11
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21 posts Joined: Dec 2008 |
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Sep 16 2021, 06:58 PM
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#12
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21 posts Joined: Dec 2008 |
QUOTE(LostAndFound @ Sep 16 2021, 04:09 PM) No more 3070 in stock for MY. Even got people with confirmed orders who got cancelled. Stock issues I guess. Ya , 16GB , ram maybe buy from shop increase to 32GB and add in 1 more 1tb nvme for data storage.Thanks, so RAM is 16GB? Mine is like yours but 32GB RAM, warranty 1 year onsite. Maybe the shortage for mine is due to the 32GB ram then..... |
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Sep 22 2021, 01:29 PM
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#13
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21 posts Joined: Dec 2008 |
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Sep 22 2021, 06:18 PM
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#14
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21 posts Joined: Dec 2008 |
QUOTE(GregPG01 @ Sep 22 2021, 05:13 PM) Guys, Yes , u can checked our previous postI added 1 to my cart and see the below "Ships within 6-8 weeks. Shipping and delivery may be affected due to current COVID-19 situation. " Does it really take that long ? my case , i ordered on 31 july and ship on 15 SEP. and i'm lucky ship early , some people expetec ship on november or december This post has been edited by finalf: Sep 22 2021, 06:20 PM |
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Oct 12 2021, 10:59 AM
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#15
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21 posts Joined: Dec 2008 |
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