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Enquiries/Recommendations Buying directly from Lenovo Malaysia website?

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finalf
post Aug 25 2021, 11:20 PM

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waiting , waiting and waiting..

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finalf
post Aug 27 2021, 11:34 PM

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yesterday i still can see my expected ship with 24 Sep but today become blank , and lenovo email me back that still good in order with normal condition , fxxk him and really bad experience with lenovo online purchase system. suka suka hati tukar this and that.

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finalf
post Aug 28 2021, 09:51 AM

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Lenovo you are so nice , place my order from september to november ...

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finalf
post Aug 28 2021, 10:03 AM

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QUOTE(cyrobytes @ Aug 26 2021, 12:02 PM)
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Date keep on changing, last check is the item already arrived in Sepang.
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Ya, date keep changing , and the fxxking lenovo change my date more than 4 months instead 2 months

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finalf
post Aug 28 2021, 09:57 PM

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QUOTE(lancelot567 @ Aug 28 2021, 06:19 PM)
Used google chrome too, yours is customized, I just order pre-build unit (4 weeks for the laptop to ship out)

Charged full to my credit card and bank send confirmation about the payment.

Tried to use the code today, but it has expired. (just to test for fun)
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Don't too happy 1st and sorry my poor english , i bought on 31 July and also got the confirmation about payment ,

16 agust i received a message that charge the amount from my card , i called the bank and the guy said the lenovo just macam confirm my order and charge the amount.

but 24 august i checked my status become on hold due credit issue , when i called to bank , the bank said it cancel on 16 too without any notification , ask me check back with lenovo.

after that i call to lenovo , they said that's between the finacial department and the bank , they help me to check and solve the problem.

OK , 25 august i received the message that the bank charge me again with the same amount , i called back to bank and this time they confirmed this amount already paid to lenovo.

on the next day 26 august , i checked again my order status the expect ship date become BLANK like what i post before but before the credit issue case my ship date is on september 24 , i email back to lenovo and they replied me all is in good order and ask me check the status order again.

Today morning , i checked again my status , my date place to november 30 instead september 24 , what a nice fxxking service...playing me for a fool.




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finalf
post Aug 28 2021, 09:58 PM

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QUOTE(Melon @ Aug 28 2021, 09:54 AM)
shocking.gif  shocking.gif

my order is also L5Pro.....
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ya , i order 3070 spec
finalf
post Aug 28 2021, 10:26 PM

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QUOTE(sophyra @ Aug 28 2021, 10:02 PM)
Wait so you were charged twice? I need your help with this issue bro. I also faced the same issue except I made the order on the 15 August. Then on 25 Aug I just thought everything should be ok considering amount has been taken out from my bank account, order page pun looks good (no delivery date but everything seems fine) so I bump my credit limit down for my debit card just to be safe. Next few days receive email saying that "authorization taken from your card on :  has been expired as per bank policies."

Called the bank, the bank said that they have already authorized the order on their end - it is up to Lenovo on whether or not they have taken the amount. Bank advise me to wait for awhile to ensure that they refunded my money back to my account first before bumping up my credit limit, nanti betul2 kena charged twice for no reason.

What the hell.
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no bro , i just been charged satu kali saja .

The amount charged on 16 august already canceled in the same day without any notification message , call or email. Because the status all is in normal with expected date september 24 on that time so i never double check with bank.

25 August that's confirm deducted from my card paid to lenovo when i called back to bank.
finalf
post Aug 28 2021, 10:29 PM

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QUOTE(sophyra @ Aug 28 2021, 10:07 PM)
How much did you get it for bro? Also want to ask everyone who got L5P how much did you manage to get after discount please. Help a sis out.  cry.gif
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6504.94 with warranty to 4YR Onsite upgrade from 1YR Courier/Carr , this should be rm4xx mean that the laptop only 60xx.
finalf
post Sep 5 2021, 02:22 PM

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QUOTE(Dyson Jin @ Sep 4 2021, 10:13 PM)
Bought on 25 August
received this email today..
Ordered ThinkBook 14 G3 ACL
so let's when will arrive..
Using cc as payment method..
so it will charge,hold,cancel,charge again,hold..maybe later will cancel again..
until the shipment truly shipped,then only will fully charge i think..
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the email juz tengok for song only , they suka suka hati will change your ship 1

received 2 times this message say that will ship my laptop on september , but after that Blank my order status and replace my ship to november.

and regarding the CC payment , lenovo replied me about the CC keep charge by bank as below , i kenak charge 3 times.

When the order is placed Lenovo requests an authorization for the product amount. The amount will be claimed only when the product is shipped out to the customer. The authorization is valid for 7 days and if the product is not shipped by then , the authorization fails and the amount will be released back.

Bank policies vary from bank to bank and therefore depending on the bank your account is in, your bank might hold the funds for 7 to 14 days. Please check with your bank if your amount is not released yet.

If it is not released and they require any official statement from Lenovo to release the money back to you at the earliest, please let us know the name of your bank and we will draft a letter addressing your bank which you can email them to release the money.

If the authorization fails, then a fresh authorization is taken, to claim the amount when the order is shipped out.

finalf
post Sep 15 2021, 11:14 PM

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finally they ship..
finalf
post Sep 16 2021, 10:23 AM

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QUOTE(LostAndFound @ Sep 16 2021, 05:29 AM)
Congrats. Unfortunately I ordered Jul 22 and same part number but still not ship (still shows Sep 30 on my OVP). What specs is yours (custom I assume)?
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3070
1tb
onsite 4 years
others default
finalf
post Sep 16 2021, 06:58 PM

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QUOTE(LostAndFound @ Sep 16 2021, 04:09 PM)
No more 3070 in stock for MY. Even got people with confirmed orders who got cancelled. Stock issues I guess.
Thanks, so RAM is 16GB? Mine is like yours but 32GB RAM, warranty 1 year onsite. Maybe the shortage for mine is due to the 32GB ram then.....
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Ya , 16GB , ram maybe buy from shop increase to 32GB and add in 1 more 1tb nvme for data storage.
finalf
post Sep 22 2021, 01:29 PM

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QUOTE(Melon @ Sep 22 2021, 09:55 AM)
arrived in Malaysia  rclxm9.gif  rclxm9.gif
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me same too , but i still need to wait ship to east malaysia.

If west , i think tomorrow can get it.
finalf
post Sep 22 2021, 06:18 PM

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QUOTE(GregPG01 @ Sep 22 2021, 05:13 PM)
Guys,

I added 1 to my cart and see the below
"Ships within 6-8 weeks. Shipping and delivery may be affected due to current COVID-19 situation.
"
Does it really take that long ?
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Yes , u can checked our previous post

my case , i ordered on 31 july and ship on 15 SEP.

and i'm lucky ship early , some people expetec ship on november or december

This post has been edited by finalf: Sep 22 2021, 06:20 PM
finalf
post Oct 12 2021, 10:59 AM

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25 days , my lenovo legion 5 pro got dark spot...haiz....

 

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