Hi All, i keep encounter payment gateway issue on Lenovo Online portal after i entered the TAC number. After i key in the TAC number, the payment gateway screen is literally stuck there or returned back to previous screen and i cannot find any order number is created.

I called to bank to verify the transaction status couples of times after each failure trials. And bank customer support was telling me that they not see any transaction go through.

Can i assume it is fine and no transaction is passed through?

If you encounter this issue previously, much appreciate if you please help to share with me how to place the order on Lenovo Online and made the payment via card?

Much appreciate and thank you!