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Enquiries/Recommendations Buying directly from Lenovo Malaysia website?

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Junees5047 P
post Nov 7 2020, 01:29 AM

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I ordered my Legion 5 with Ryzen 7 and RTX 2060 on 18th October and got it on 4th November. However, it came with two stuck pixels on the screen right out of the box, with one stuck at blue color and one stuck at green color. Requested for return/exchange but Lenovo say cannot return if the number of defective pixels is below 5. I requested for screen replacement instead and their customer support says have to get permission from their superiors first which is another week of waiting time. I was so excited to receive the laptop but now i am very very disappointed with their quality control. Can't even do it right with something this expensive. Beware for those who wanna buy.

 

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