May 17 2019, 03:05 PM
QUOTE(benny888 @ May 17 2019, 11:20 AM)
I had bought a Nexus once from Amazon France
Only needed to apply sirim permit myself to have it delivered to me
After support sales service was remarkable and fantastic till I couldn't even believe it
In month 3 the back cover came out due to battery swollen up. I just make a complain on their website with a photograph and on SAME day they airfreighted out a replacement unit. I needed to courier back defective unit to them for examination. If they are unconvinced I might need to pay for replacement unit. They also reimbursed me the courier cost
Before that I tried to contact Google but they simply asked me to refer back to seller
After another several months with the replacement unit the earpiece n camera was not working well. I contacted them again but no more replacement. Instead they refund me full plus courier return
Hi benny, just wanted to confirm about your total cost:Only needed to apply sirim permit myself to have it delivered to me
After support sales service was remarkable and fantastic till I couldn't even believe it
In month 3 the back cover came out due to battery swollen up. I just make a complain on their website with a photograph and on SAME day they airfreighted out a replacement unit. I needed to courier back defective unit to them for examination. If they are unconvinced I might need to pay for replacement unit. They also reimbursed me the courier cost
Before that I tried to contact Google but they simply asked me to refer back to seller
After another several months with the replacement unit the earpiece n camera was not working well. I contacted them again but no more replacement. Instead they refund me full plus courier return
Phone cost + international postage + import fees deposit + sirim = Total price
Is that correct?
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