Currently I'm facing an issue regarding of the maintenance. The story is like this, i used to pay the maintenance fees every month until when the management office keep collecting money without doing anything. Therefore, i request to make it transparent, show the account to all the shop owner but they refuse to do it. May i know where can i report to or what can i do

They collected maintenance fees more than 10years, but they didn't maintain any single things.

owner will have financial report every year

btw if u found smth problem , u can make a report to MACC , they wil open file and check

If this is strata title, file it to COB.

By strata act the MC needs to send copy of audited report to COB.

They never send any copy of the report. They just keep collecting the money without any transparency

Pls share the project and we shall comment fr there. Otw yes COB is the channel to hoot them. But b4 tat u must gather ur notices or emails to them which r not replied or replied but with funny excuses. U need majority owners to join force with u. By performing a solo stunt I doubt u stand a chansi to win.

Some times the financial report will be shared during an annual meeting or like AGM thinggy la...

What if u stop paying for few months

Assuming ts is toking bout Strata prop, u can onli face the music if not paying on time.

Power in NUMBERs..you need to gather like minded owners and file a complaint to COB - just one person alone
is not going to cut it...its very logical really - eg a development has 200 units- one out of 200 is complaining, and do you think
they will layan or ignore you?

Did you attend the AGM? I'm sure other owners will raise it during the AGM.

Yes i did, but our complain didn't take into consideration. BTW, this is shoplot instead of residential

The shop lot is stratified title?

If under strata title property, AGM needs to be convened yearly, and EGM if requested more than 25% of the owner.

In AGM/EGM, management team/company/committee members can be removed via voting if owner deemed they are not performing up to task or required by strata title act.

Yes i did, but our complain didn't take into consideration. BTW, this is shoplot instead of residential

It has nothing to do with shoplot or residential.
It is about whether the property is individual title or stratified.

I thought we can change the management one? how come they can manage it 10 years straight?

Management is employed by the stratified property owner.
So owner can remove the management if receiving enough votes for it.

Convene EGM (by getting 1/4 of owner signature), then with EGM resolution majority votes, then management committee can be change as well as management company.

is in your S&P contract to paid maintenance fee

The problem is they do not even held an AGM nor publish the accounting report to us

Do you sure there is no AGM held in the first place?
Previous post said got attended, now cited no AGM?

Audited account published in public (although it is a good practice) is not mandatory as long as it is submitted to COB and done according to the strata title act.

Any breach of strata title act, proprietor owner can file a complaint to COB.

As mentioned, if the management is really not doing their job properly, owners can always get enough signatory (25%) to request an EGM and remove the existing management/committee.

In stratified property, it is join effort and majority decision.
One may not satisfy a particular rule or what the management is doing, but if the rest is satisfied, then the minority need to follow what the majority wish for.

That's why there is 25% EGM rules for.

is this stratified shop lot or not?
If yes, under SMA Act, during yearly AGM, need to table 3 months audited account to all owner.

Do u have any JMB/MC?? under SMA act, they also cannot be a JMB/MC more than 3 terms if i not wrong. They cannot hold the post for 10 years.