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 ShopeePay, New wallet for shopee

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kevyeoh
post Nov 4 2021, 01:08 PM

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out of no where my shopeepay got banned when it is a verified account. I tried to read through the history, really cannot tell huh why it's banned sometimes... the thing that annoys me the most is i have money stuck in there and shopee can just hold the money huh....

This post has been edited by kevyeoh: Nov 4 2021, 01:20 PM
kevyeoh
post Nov 4 2021, 01:35 PM

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i only have 2 accounts but been using that for months as usually the free shipping/coins vouchers are limited so once finish, i use another account... one is verified...the other is not verified...
what is spam?

QUOTE(thecurious @ Nov 4 2021, 01:22 PM)
Did you use multiple accounts? any spam recently?
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kevyeoh
post Nov 4 2021, 01:50 PM

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ok, the thing is i have been doing this for months if not more than a year...actually may be even more than 1 year already...suddenly got banned... btw...my shopee acount not banned, i can still purchase but just use internet banking...just shopeepay got banned only...

QUOTE(Haloperidol @ Nov 4 2021, 01:46 PM)
All in same 1 device ?
System triggered , definitely banned.
1 device 2 different account login.
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This post has been edited by kevyeoh: Nov 4 2021, 01:54 PM
kevyeoh
post Nov 4 2021, 02:03 PM

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ok, thanks for sharing...once this issue settled, i guess i will try use different phones already and maintain that account. thank you.

QUOTE(LostAndFound @ Nov 4 2021, 01:56 PM)
As long as multiple account on one phone will get problems. I had this before with shopeepay suddenly cannot get the RM3 cashback on one account when the other account got it. This was because happened to log in to my wife's account on dual apps on my phone just to use the voucher. Called Shopee customer service they said not allowed to do that. When I waited about a month then back to can get again, since then just one account on this phone.
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kevyeoh
post Nov 5 2021, 09:57 AM

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yeah... me here...whole household account kena limited access...
have to initiate customer service and they will send email to you ask for info/clarification...now waiting for them to check and revert... dunno what went wrong also....i asked earlier..if you share phone then high chance kena already. ...

my case is usually 2 account login 1 phone...

QUOTE(edwin1002 @ Nov 5 2021, 07:31 AM)
anyone facing the limited access account due to suspected violation of shopee policies? all family members also limited at same time and use same wifi internet?
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kevyeoh
post Nov 5 2022, 07:53 PM

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Hi everyone... question... shopeepay max wallet size is rm4999 only. Does that mean if i want to buy item above rm4999 then i cannot pay via shopeepay anymore?
kevyeoh
post Aug 12 2023, 09:52 PM

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Hi. Anyone got solution for Public Bank credit card not able to pay via Shopee? I am getting error message, it won't even trigger me to Secure Sign.



You are not authorized to view this page. The transaction has not been processed.
If the problem persists please report your problem and quote the following Error Reference Number:

E-4xxxxxxxxxxx

kevyeoh
post Apr 26 2024, 11:59 AM

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gais...for sspn payment via shopeepay... is it now that you cannot make 2 payments within 24 hours period?

i made one payment yesterday...around 5pm+... today i just made payment a while ago and it says pending verification now and the status stuck in "To Pay" page...
kevyeoh
post Apr 29 2024, 10:42 AM

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recently looks like cannot already...
sad.gif

QUOTE(joice11 @ Apr 27 2024, 01:33 PM)
are u able to use coins for this payment?
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kevyeoh
post Dec 2 2024, 10:27 AM

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i saw many comment saying SSPN payment not working, i guess it is only from Dec 1 onwards? because i paid on Nov 30 and it was fine for Nov 30 payment...
kevyeoh
post Jun 30 2025, 08:47 PM

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Anyone tried paying for sspn today? Can't seem to work. Got error. Thanks.

 

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