Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 ShopeePay, New wallet for shopee

views
     
Sycamore
post Dec 23 2022, 09:59 PM

Casual
***
Junior Member
334 posts

Joined: Jun 2015
From: underneath the grove of sycamore
QUOTE(chemistry @ Dec 23 2022, 06:16 PM)
the war has extended from Double Digit day sale to Payday sale. Every month has at least 2 campaigns. So people don't really have the urgency to buy, coz almost everyday got sale  tongue.gif
*
True. Now I just take a pause to think do I really need this stuff and then click buy.

At most if there's big item spending I will wait abit like few weeks to wait for the sales of the month.

If no sales just get credit card deals or 3rd party voucher like A+.
Sycamore
post Jan 1 2023, 02:13 PM

Casual
***
Junior Member
334 posts

Joined: Jun 2015
From: underneath the grove of sycamore
Since we are at it, does anyone got suspended or cc reload being disabled for Shopee pay?

I heard Alot cases for TnGo, but not much for other platforms?
Sycamore
post Jan 1 2023, 09:32 PM

Casual
***
Junior Member
334 posts

Joined: Jun 2015
From: underneath the grove of sycamore
QUOTE(wjleong15 @ Jan 1 2023, 09:30 PM)
If you duitnow transfer to other ewallet
Or withdraw you will get suspended from cc top up
*
Is it becoming more frequent now, same like TnGo?
Sycamore
post Jan 11 2023, 05:45 PM

Casual
***
Junior Member
334 posts

Joined: Jun 2015
From: underneath the grove of sycamore
QUOTE(contestchris @ Jan 11 2023, 05:40 PM)
Anyone Shopee not working today?
*
Working fine for me.
Which function not working for you?
Sycamore
post Feb 3 2023, 02:25 AM

Casual
***
Junior Member
334 posts

Joined: Jun 2015
From: underneath the grove of sycamore
QUOTE(eikozai @ Feb 2 2023, 11:50 PM)
Im here bcoz my credit card option to top up ShopeePay wallet was removed entirely.

Seems like im not alone. Cocky Shopee, put the options there but dont allow ppl to utilize it freely.

Time to boycott ShopeePay. I’ll be fine using the platform and perform payment via other options, or go other platforms.
*
My question is how long they forbore before taking action?
Sycamore
post Jun 12 2023, 09:26 AM

Casual
***
Junior Member
334 posts

Joined: Jun 2015
From: underneath the grove of sycamore
Clearing cache is just a normal trouble shooting step.
Stupid as it sounds, it resolves alot of problems actually.

Account ban is an issue on another level.

Customer service agent did not try to lie or fool customer.
Often account banning is a specialized process which is not handled by L0 agent and they do not have access to these info.
Often company policy do not allow L0 to disclose too much info on banning process.
Sycamore
post Jun 12 2023, 10:03 AM

Casual
***
Junior Member
334 posts

Joined: Jun 2015
From: underneath the grove of sycamore
QUOTE(jack2 @ Jun 12 2023, 09:56 AM)
Do you think that is good when you are banned and Level 0 agent told you your account is OK and please try this and that?

But in fact, it is banned? CRM can just put the status as SUSPENDED/DISABLED and tell clients sudah la..

why need to hide and undisclosed then fool customers to do this and that just waste of time?
*
I am not going to judge anything here.
Nor am I saying what the agent did is right or wrong.

I am only telling what is the typical process in customer service business context.
I acknowledge there is a gap between customer expectation and the business's performance.
But i do not work for shopee nor am I the person affected by it.

If it bothers you much you can write to the company management directly.
Sycamore
post Jun 12 2023, 10:11 AM

Casual
***
Junior Member
334 posts

Joined: Jun 2015
From: underneath the grove of sycamore
QUOTE(jack2 @ Jun 12 2023, 10:06 AM)
I am not the affected person but I work in customer service line and I know how to handle both.

co should not use this way to fool their clients.

if wrong, just say
if get banned, just say
if not get banned, just say

why need to hide and fool people to do all kind of BS things?

Such thing is not because of cache, ok? dont be stupid
*
Again, no one is hiding or fooling people.

Again, cache clearing resolves alot issues most of the time.

Again, I acknowledge there is a dissatisfied about business performance.

I am repeating these as you are repeating the same argument.
Please forgive me for not repeating the next time.
Sycamore
post Jul 2 2023, 03:05 PM

Casual
***
Junior Member
334 posts

Joined: Jun 2015
From: underneath the grove of sycamore
QUOTE(lowyat101 @ Jul 2 2023, 11:20 AM)
ya i also got it yesterday, tried today but still the same error
*
I got this message as well.

I suspect this is a 'soft ban' on particular credit card.
I am saying this because it happens to one of my credit cards that I used on my account and also on my mum's account.
However I was able to use another credit card to top up my account.

So
>account is not banned
>credit card top up method is not banned
>only particular credit card top up is banned

Trying to figure out how to avoid this 'soft ban'.

 

Change to:
| Lo-Fi Version
0.0343sec    0.65    7 queries    GZIP Disabled
Time is now: 19th December 2025 - 01:53 PM