write sorry letter and promise not to abuse in the future

Can elaborate what you have done which cause the ban?

Anyone has any issue on the bill payment page? Like most of the icon not clickable

The app got issue since midnight 🤦‍♀️ I suggest you to use other EWallet providers instead

Thank you. Just wondering if anyone same experience or I need to reinstall the app. It’s not urgent.

Supposingly the bill page is corrupted due to bill vouchers giveaway and it is affecting other pages in Shopee

lol the bill page down for so long. the whole shopee webpage is like crippled. if app still okay.

it is up already.

This post has been edited by ben3003: Sep 1 2023, 10:45 AM

Contact help. They will ask some questions and ask for your identification card. Mine got unblocked.

Because long weekend 🤦‍♀️ they noticed this morning and developer has fixed it

Mine was after browsing certain pages in the app and it straight away closed itself the past 2 days and this morning it it ok now

May I know the 3000 coins usage limit is per 24 hours or per calendar day?

per 24 hours

Anyone tried using their card on their spouse's shopee account to reload shopeepay and getting the card declined?

Reason is because I want to buy a big ticket item using the 10% rebate now which requires shopeepay payment, but I have exceeded my 4,999 limit

sharing cards is a no-no. if not now, u will have future complications.

in fact recently i can topup more than a few times in a day, it will be declined for security purposes, but can do so the next day.

i guess they are taking security seriously, even with ur own cards. u r better off topping up with ur spouse's casa using her account.

3k per 24hrs and 15k per week

This post has been edited by saitong09: Sep 3 2023, 03:59 PM

anyone knows what is the maximum limit for 50% coins deduction for shopee pay?

i found out i can pay my car insurance through shopeepay..

the premium about 800+. If no limit means 50% can deduct around 400 ringgit, 40k coins.. Which i have..

The answer is right above your post.

pretty sure for shopee pay is different.

paying using shopee pay not bound by the same rules as buying stuff on shopee.

Example: if you top up setel rm100. you can use shopee pay to get 50% in coins. means pay rm 50 + 5k coins = rm 100 setel topup

This post has been edited by Optizorb: Sep 6 2023, 07:51 PM

why can't you try it yourself, see how much coins allowed for deduction?

I tried until $225 coins at the Post Office which subsequently resulted in my shoppeepay being banned due to high risk to myself and shoppee. Never unban until now for my safety, i presume.

This post has been edited by beLIEve: Sep 6 2023, 08:02 PM

Oh sorry I misunderstood your question

I never use shopeepay outside of shopee app so didn't know about that.