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 ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla

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lsl640
post Jun 4 2020, 09:28 AM

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From: Seremban
QUOTE(Prince J @ Jun 4 2020, 01:42 AM)
Hi Santau,

We have reported this issue and it has been resolved by the latest BIOS patch, you may send it back to us and we will assist you to patch the BIOS.

Can we have your serial number at the bottom of the system for arranging a service ticket?

Thanks!
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Any chance we can do it ourselve by a bios update? I am having this issues as well, but it is too hassle to send back all the way to KL
lsl640
post Jun 4 2020, 04:34 PM

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QUOTE(Prince J @ Jun 4 2020, 11:56 AM)
Yes I am requesting the exe file from FAE, so our customers can flash it under windows environment without going through all the DOS / coding. Will update here.
Fn+F2 is Windows key (btw Fn and Alt) lock.
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Thanks!
lsl640
post Jun 5 2020, 12:39 AM

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QUOTE(Prince J @ Jun 4 2020, 10:55 PM)
No worries you can keep it.

Tongfang has five types of battery, and they are from different battery vendors:

1. 3S1P/4S1P: RAVEN (2018). <- The 4S1P one is the one that has high failure rate, which was used in our first batch of RAVEN.

2. 47Wh/63Wh: RAVEN SE, PRODIGY, ROGUE, ONYX V, ONYX (2018), SELENITE. <- So far so good after two years, bloated rate lesser than 1%.

3. ONYX PRO <- Not sure due to relatively new ID, zero case for now

4. ONYX G 92Wh  <- Not sure due to relatively new ID, zero case for now

5. SELENITE PRO /  IONIC 15 / ID-T (a.k.a Eluktronics MAG-15 by Intel)  <- Seems to be quite reliable so far, zero case in ILLEGEAR.

6. IONIC 14 <- More than 1 year, zero case for now.
Let me check and get back to you.
*
Same, can't update the ec, said 1.09 was latest version
lsl640
post Jun 6 2020, 04:18 PM

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Any update regarding the fans not boasting problem for reaven se r?
lsl640
post Jun 6 2020, 07:01 PM

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QUOTE(Prince J @ Jun 6 2020, 05:04 PM)
Yes the FAE has sent me a BIOS update yesterday midnight but our tech is not working during weekend, we will be able to provide an update on tuesday.
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Thanks!
lsl640
post Jun 8 2020, 03:07 PM

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Updated, let see how well it will work! Thanks!

This post has been edited by lsl640: Jun 8 2020, 07:50 PM
lsl640
post Jun 8 2020, 10:51 PM

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So far so good with the new update, fans finally adjusting themselves according to the temp and no more battery drain.
But temp was abit higher compared to last time even i am down volting to -100mv
lsl640
post Jun 9 2020, 07:17 PM

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QUOTE(Prince J @ Jun 9 2020, 06:46 PM)
Kindly try on the newly updated ILLEGEAR Command Center

https://support.illegear.com/Drivers/Laptop...32_ILLEGEAR.zip

This should memorize the mode saving.
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This new command center is great, able to toggle keyboard light in the software as well, nice!
lsl640
post Jun 10 2020, 04:48 PM

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Raven Se R is base on which model of tongfang?
lsl640
post Jun 19 2020, 01:08 PM

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Raven SE R 2nd M. 2 ssd slot is nvme or sata?
lsl640
post Jun 22 2020, 07:50 PM

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QUOTE(Prince J @ Jun 22 2020, 07:30 PM)
ROGUE 10th gen(i5/ i7). RTX2060
https://support.illegear.com/Drivers/Laptop...0_FlashUtil.zip

RAVEN SE-R 10th gen(i5/i7). RTX2060
https://support.illegear.com/Drivers/Laptop...0_FlashUtil.zip

PRODIGY i7-10750H RTX2060
https://support.illegear.com/Drivers/Laptop...0_FlashUtil.zip

ONYX V i7-10750H RTX2060
https://support.illegear.com/Drivers/Laptop...0_FlashUtil.zip

SELENITE G i7-10875H
https://support.illegear.com/Drivers/Laptop...2_FlashUtil.zip

RAVEN SE 10th gen(i5/ i7)
https://support.illegear.com/Drivers/Laptop...0_FlashUtil.zip

RAVEN SE-V 10th gen(i5/ i7)
https://support.illegear.com/Drivers/Laptop...0_FlashUtil.zip

Do note that during the flashing process be sure you are not working on anything. MAKE SURE YOU ARE PLUGGED IN WITH CHARGER source.
Open the F.bat in the Afuwin64 folder to process flashing the Bios and it will restart and enter bios few times.
After successfully flashed and entered into desktop, open the F.bat in the Afuwin64cap folder to proceed flashing and updating the EC.
Do note that during the flashing process the laptop will reboot few times, be sure to plug in the charger during the flashing process.
10th Gen. Command Center Update (Except IONIC and ARES)
https://support.illegear.com/Drivers/Laptop...32_ILLEGEAR.zip
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This is a new update or same as previous 1?
lsl640
post Nov 5 2020, 09:57 AM

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QUOTE(jack2 @ Nov 5 2020, 09:49 AM)
Illegear will scam? Their support and WA are offline without any response to my message for update on ETA delivery which shall be on end of Oct and now it is Nov 5
*
They will not scam, but just never on time with their ETA
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