Last sale, my single purchase value was over the balance of the ewallet, it requested and did the topup immediately from my CC. So it's only "combined" in the sense of the CC being used to top up the wallet?

to be safe, make sure your wallet has enough money in it, or just use other payment method.

Last time (6 months ago) I tried with insufficient money in wallet, thinking the Lazada system is smart enough to do half wallet half credit card. Guess what, it ends up my order was stuck, cannot order new items, cannot cancel the problematic order, and my voucher is stuck in that order too.

End up I been doing 5 times live chats, Lazada called me 3 times, just to fix the problem. In the end they just cancelled the order from their side, refund me the voucher. The whole process took a whole week to resolve. I believe nobody would want that trouble.

It is not hard to check your wallet balance before placing order, just make sure your wallet is sufficient for your item

I checked with cs:

you can't combine wallet + cc for payment...e.g: if your order is >rm2999 and your wallet only has rm2999 (max limit) - the wallet payment option will be grey out (can't choose)

stupid system

Huh, I've been doing it for several times already in the past and all my items already received and paid for. Just tested it (although I didn't go through with the order today as was testing it). What happens is that you can click on the Lazada wallet, and system will ask you top up the difference with cc.  I think the CS don't know what he's saying.

Anyone tried using the payment plan? Heard only for mbb CREDIT card??

My advise for Cat cable if Cat5e then use pure copper 24 AWG standard. For Cat6 then use 23 AWG pure copper. Cat 6 still not mainstream in residential especially the 10Gbps hardware so expensive.

Both my houses I use Belden. One of it is 3 storey terrance which use Cat5e, another house double storey Semi D is Cat6, every room 2 line( 1 of it is spare line). So now I still got left over and I clamp it myself if needed.
Running NAS/HTPC/POE no any issue.

If you want cheaper then can use AMP but a lot fake product of AMP. Beware.

Anyhow a lot rubbish cable sell online.

Because both my houses got a lot wall, wifi is not a long term solution for me. So when renovate house should fully plan how to conceal those Lan cable since the conceal job will done by those wireman. I believe a lot people needed for this info. So I just sharing the most important part of choose the right cable.

Seek for 100% pure cooper and at least 24 AWG.

Nowadays Laz Mall items if late 1 day get RM5 credit yo

I still havent got a refund to my credit card. Two weeks since Nov 11th. Already spoke to both Maybank and Lazada. Both says to wait 14 working days. Should I be worried?
Usually it takes only 2-3 days to see the refund reflected in my card but this time it is unusually long. Could it be because it was a 12m installment thingy? Anyone using installments and cancelled before please give your feedbacks. Thanks

ECT is reputable online seller, dont know why this time bad services

Anyone has experience with courier ikargo before? I bought a 34" monitor and seller said the delivery is assigned to ikargo by Lazada's system (i rather opt for the lorry or J&T as i have good experience with them).
Just now I went and search about this company that i never heard before to found out so many negative comment and review about recent delivery. And now i'm not sure if i should panic if my monitor will suffer the same fate like the rest of buyer T_T

It happens sometimes. This evening very heavy rain. Probably continue tomorrow.

received mine, but i think it is due to delivery man didnt handle properly, monitor spoilt out of box.... luckily seller agree to replace for me

Mine out for delivery on 17th dec 8pm, but today 12pm only received, took them 2 days to deliver

Now Lazada gone down to the drain.
Main reason is out of stock is very common via Lazada.

Shopee, never experience on orders that got canceled before.

Yes, both platforms have pro and cons.
But it depends on people, not everyone are the same.
Lazada have last minute voucher like RM999-111, RM249-50 and RM99-20 which I like during 11.11
My 11.11 stuffs so far this time reach faster from Shopee than Lazada until now. I haven't receive any parcel from Lazada as of today. Shopee allows customer to choose on which courier services as I also like this option, for LEX Delivery at my area also fine but during COVID-19 session will be slower.

I use Shopee more than Lazada due to Shopee Coins and Free Shipping option. Sometimes I compare both platforms with the same products. Shopee is suitable if order frequently as the coins will expire after 3 months.

I agree that the Shopee now forces to use Shopee Pay for the free shipping option. I have no issues as I don't use bank vouchers. I like to collect cashback and use them on the future purchases.

Lazada coupon system is better than Shopee but hopefully they can replenish the coupon like Shopee as Shopee replenish the free shipping voucher by hours or days. When I want to claim then already ran out. After I place one order then the Lazada FB Page announced the RM 5 voucher and I already placed the order before that time. Didn't try to cancel as I am afraid that refund process won't be successful.

Hopefully Lazada can give vouchers earlier instead of last minute as we might regret if we order stuff with min spend and can get more discounts. Only night time got the best voucher.

I have three parcels from Lazada delivered by LEX Express and mostly the same courier guy will come to send the parcel to me. Sometimes another guy. I can remember the courier name when the courier is planning to deliver to me. One time when I was not at home and I requested him to put the parcel on the shoe rack via WhatsApp. And he fulfilled my request and even hide with something that I put outside my apartment. This was before MCO took place.

One from overseas and two from local stores. The 3 parcels are on the way. The parcel from China maybe will arrive me tomorrow as now the parcel in the nearby hub. One coming tomorrow as well and another one still don't have any updates. Hopefully my parcel is not on the burnt track that happened in a few days ago.

Before MCO, the thing I like for LEX Express. After they reach the hub nearby then on the same day will deliver. I like the tracking status mention packaging arriving and I don't need to worry when they will come when I got stuffs to do.

I directly drive to their USJ warehouse with address stated on the invoice. bring only the monitor and the box will all accessories and the invoice. thats all.

The one i bought is THIS, pretty bargain ad with that price, and packs quite a number of functions especially docking where i can use at my workstation

Lol~ I did survey on the price of this kind of monitor for quite some time, usually starts at 1.6k, even the xiaomi ultrawide monitor also around 1.8k, then when scrolling fb i saw ads on this chupdulu at ridiculous rm1.15k pique my interest to go in have a look then without 2nd thought i paid the deposit, 2nd factor is that i bought monitor from CGI before and they ship fast, so why not? plus free shipping

btw, cgi warehouse is literally a warehouse, i wow-ed when i reached there, so many monitor being ship out, and so many dang monitors over there, if you give me the option to rob a bank or this warehouse, i would go for this warehouse....

I had to rate 1 star for ikargo, even the lorry also will respond to my chat, that freaking chat in the ikargo website is for decoration nia, before 11.11 i waited 1 hour only get 2 line respond, after 11.11 no respond at all to my msg, seller also suspect delivery man didnt handle my parcel properly and caused damage. Not sure how they going to claim lazada but well, thats not my problem...

My item stuck with ikargo since 28th no movement
I contact lazada everyday ask them to expedite yet nothing

Try calling and sms ikargo also no reply. Item costly somemore

Never buying from lazada again

Yes it finally said delivering today but i expect it's coming tomorrow. The last date of delivery

Hi there, I need advice from experienced seniors regarding the return request for potential fraud items.

Long story short, I was inexperienced about online shopping and didn't read much about potential scams by the sellers I ordered a phone after reading the product reviews last week.

20/1/2021:
Received phone. Inspected the phone, it shows the spec figures as per the seller's page at first glance. However, after verification I found that the system has been rigged, where the actual specs were totally different.

Initiated return request via Lazada, and made a review on the seller, describing the actual quality of the item received.

21/1/2021:
Inquired the seller about the quality issue via Lazada.
He said he could make a refund for the returned item, but he asked me to remove the product review if I want to return the item.


22/1/2021:
Asked him to clarify on the inferior quality of the received item. He refused to give explanation and claimed that he's just a customer service and couldn't offer anymore professional answer. He also insisted me to remove the product review. I told him reviews can't be deleted, then he told me to edit the review. Since he didn't approve or reject the return request, so I didn't reply him after that because Lazada CS said the return request will be automatically approved if the seller chooses to ignore it.



25/1/2021:
This afternoon, the seller whatsapped me, and even made several calls to me, but I didn't pick up. I just told him in Lazada chat to keep communication within Lazada channel. Then, he suddenly had a change of attitude, approving the return request and even asking me to remove the product review.


-------

So far, I have done the following:
1. Taken photo evidence of the inferior quality issues inside the phone
2. Screenshot the seller's page description
3. Taken photo evidence of all available items in the received parcel.
When I received the parcel, I damaged the exterior surface of the parcel a bit (corner of the box torn a bit), should I use back same parcel to return the received item?

I read that some dishonest seller might deliberately claim the consumers damaged the parcel upon return.

Is there any precaution step that I need to be aware so that the refund will be completed without any issue?

Please kindly advise.

Thanks for the advice.
I just asked Lazada CS earlier, she said I can use different package box to pack the parcel as long as contents are the same. I'm afraid the seller will later claim I damage parcel and reject the claim, so that I don't have to go through dispute.

Yeah, I should put on hold for the review next time after this incident, in case similar things happen again.

I did use the Feedback option to report the issue last Saturday. After submission, nothing happened after that.