but do you think it really can reach by the 18th? Today already Saturday 16th. Bought few other things from sellers in KL on 12.12 and all parcels already arrived except this medicine parcel that need it urgently...

the 12.12 price was a lot less than pharmacy..

purchased on 12.12???

Guys for my situation who should I contact the seller or lazada on what's happening to my item? bought on 12.12, on 13th seller packed and the status stayed like this till today. In laz app it says item will receive by the 18th which is impossible bcs today already Sunday and item still with seller...

mine order on 12/12, 13/12 seller pack and this is the last update I got... What's happening, does anyone know what's the hold up? I msg Lazada and seller but both are being handled by Robots so didnt get a proper answer...

Mine from local lazmall seller. I did the Chat with agent as you mention with the seller but seem like nothing happened? Still got robot responses ?

This post has been edited by RiriRuruRara: Dec 21 2023, 01:51 PM

can't get Lazada agent also.. The Chloe will reply with those robotic answers...

wtf, on mine I only have Daily Deals and Flash Goodies dont have the option Chat with agent now...

How? Do I need to use pc? Bcs on my app seem like not same as bro above posted.

Yes I tried both methods. Both just Chloe will reply and both methods also dont have the Chat with agent option like what you posted in your picture. Are you on PC or IOS? Im on android and I dont have that option...

I dont know also, I can't bypass Chloe. Tried typing Chat with agent also didnt work...

what live chat? The methods I tired is 1. at order details page I click on contact Lazada. 2. At account page right at the bottom left of the page I click on chat with customer care. Both these methods when it comes to orders status it is only Chloe doing the replying...

WTA if I press cancel order how long will it take for them to refund my money? Bought item from Lazmall seller on 12.12 till now no movement.

Thanks.
Yes status is packed by seller. 24hrs is ok for me, will cancel either by tonight or tmw..

I also dont know what happening. Since the 13th when I got notification packed by seller this item totally no movement or update since then.In the delivery details page its says item will arrive by 18th, today already 27th Lazada haven't done anything or send me any notifications. When contact both seller and Lazada both side giving me the usual robots answers... Im guessing since this is Lazmall seller Lazada let them do what ever they like??? I got better service from seller that dont have any Lazmall or Preferred title....

By tmw night, give them 1 more working day to do something.

WTA when is the next big sale on Lazada platform???

anyone having problem with paying with online banking CIMB? When enter username and press login nothing happens?

??

This post has been edited by RiriRuruRara: Mar 6 2024, 07:47 PM

I think need to buy from coin page. I bought 2 items so far above rm16 but it still shows need to buy 2 more item to get the rm5.

Anyone notice now when scrolling at the coin page banner will appear saying Discount Finder You seen but it's cheaper?

Product I view 1 minutes ago suddenly cheaper by few ringgit at that page...