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 Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz

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JonSpark
post Jan 30 2022, 01:44 AM

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QUOTE(hirano @ Jan 30 2022, 12:43 AM)
Why do I get this error everytime want to collect shipping vouchers? Seems like everyday

user posted image
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Happens to me all the time despite using same account on same device for more than a year

Probably your area got a lot of logins

Not able to collect voucher ain't true unless it's stated outright by LZD themselves
JonSpark
post Jan 31 2022, 04:54 PM

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Can't renew, don't have that option here as well
JonSpark
post Feb 3 2022, 12:11 PM

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Can see the VoucherClub promo button on front page, but 404 when clicked

Guess they haven't finalized it yet
JonSpark
post Feb 4 2022, 05:49 PM

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QUOTE(gilabola @ Feb 4 2022, 03:10 PM)
I did a live chat with Lazada Customer service and the officer said that Voucher Club is now offered to only a limited  number of customers. So if I cannot renew, it means that I'm no longer eligible for Voucher club.

Looks like frequent buyers are kicked out of Voucher Club. My sister who has very few orders in the past year still gets the subscribe to Voucher Club banners in her app
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What a way to reward customer loyalty lmao
JonSpark
post Feb 5 2022, 12:33 PM

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Typical robot reply

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JonSpark
post Feb 9 2022, 08:00 PM

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QUOTE(Human Nature @ Feb 9 2022, 02:49 PM)
Just submitted a request to terminate my account due to Lazada discrimination policy pertaining to the VC.
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Do update us on your case.
JonSpark
post Feb 12 2022, 10:45 PM

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QUOTE(PJng @ Feb 12 2022, 07:34 PM)
Just use boost payment, what mean invalid?

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I just cancel

Try card payment, after success pay, error

» Click to show Spoiler - click again to hide... «


Lazada certificate no update?
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It happens sometimes, check your email for the payment confirmation at least.

JonSpark
post Feb 18 2022, 10:52 PM

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user posted image
JonSpark
post Feb 21 2022, 01:43 AM

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QUOTE(underscore_lee @ Feb 21 2022, 12:03 AM)
Lazada con job? I was waiting for 12AM for the Citibank voucher, surely there's enough time for me to redeem & purchase if got 500-ish redemptions.

Immediately at 12AM it's ran out .... wtf.
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I managed to snatched one

Maybe it belongs to you tongue.gif
JonSpark
post Feb 24 2022, 12:31 PM

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QUOTE(Maxieos @ Feb 24 2022, 06:40 AM)
The 3rd time i ask , can the new VC rm10 pay for bill ? Not even one person join in ?
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If I know I would already tell everyone here .....
JonSpark
post Feb 26 2022, 01:14 PM

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QUOTE(Mr.Rie @ Feb 26 2022, 12:56 PM)
Question. I received the wrong item from my order and want to dropoff for return, but i cannot go out for now. Can i use lalamove instead to send my item to j&t dropoff?
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Just to be sure, it's Lazada correct?

If yes then just print out the return form, pass it to the Lalamove or Grab rider together with the parcel, tell them to send to the nearest J&T, also remind them to take a clear photo of the return acknowledgement slip and WhatsApp the photo back to you.

Yes it can be done, I've done it multiple times.
JonSpark
post Mar 3 2022, 10:04 PM

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I usually won't bother with LazLive and their freebies but I need vouchers for paying bills (since LZD won't allow me to sub VC anymore), so can these LazLive vouchers be used for bill payment?
JonSpark
post Mar 4 2022, 12:48 PM

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QUOTE(BenYeeHua @ Mar 4 2022, 11:56 AM)
Nice, now Shop Voucher can be FCFS, like Shopee, it is not longer collected and in your account until expired... doh.gif
I guess that's why you can delete voucher now, it is very useless if can fully redeemed but still showing in your account. sweat.gif

Should be same system like the payment voucher for lazwallet, after certain usage on this shop, then disable it, but running on shop voucher. hmm.gif

Next time need to place order to hold the redeem, I guess...
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Me: How many more dick move can LZD still pull off?

LZD: Not even my final form yet bruh
JonSpark
post Mar 10 2022, 07:27 PM

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Thread less active now with V-Club gone.
JonSpark
post Mar 13 2022, 10:22 PM

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QUOTE(annoymous1234 @ Mar 13 2022, 10:13 PM)
How do u guys claim tax relief for handphone bought on lazada without receipt?
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Can use invoice for LHDN
JonSpark
post Mar 14 2022, 08:18 PM

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Can Lazlive vouchers be used to pay phone bills?
JonSpark
post Mar 17 2022, 04:17 PM

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QUOTE(Human Nature @ Mar 17 2022, 02:07 PM)
How long it takes for Lazada to settle a return/refund dispute?

add: found out it got rejected  doh.gif siding with seller who sent the wrong item
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Send wrong item and LZD side with seller? Rare case

Expensive item?
JonSpark
post Mar 17 2022, 08:41 PM

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QUOTE(Human Nature @ Mar 17 2022, 04:29 PM)
A toy from a China seller. Not expensive but it is picked by a small kid who wanted that design. Already sent photo as evidence but Lazada insisted for the item to be sent for checking, might as well don't ask for photo attachment.

In terms of handling dispute, Shopee dispute team and its app handles it way way better.
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Man this is why we should record down the unpacking process
JonSpark
post Mar 17 2022, 10:02 PM

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QUOTE(simonblowais @ Mar 17 2022, 09:58 PM)
Expensive items yes, but every single item that bought online... Noooooooo........
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Doesn't really take much effort lol

I have Xiaomi indoor CCTV, so when parcel come and when I unbox it, everything is instantly recorded
JonSpark
post Mar 17 2022, 10:30 PM

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QUOTE(Human Nature @ Mar 17 2022, 10:26 PM)
I am still at the stage of cursing the seller for this screw up laugh.gif
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Imagine the pulis report

"Seller hantar salah mainan, LZD x mau tanggung dan kuat pusing"

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