[quote=BenYeeHua,May 5 2021, 01:21 PM]
99% yes, sometimes it is not, it seem like got a hidden quota one.
For example, I collect since first day of pre-heat event, then my family collect on the next few days, the voucher is still within wallet, but unable to use it.
So it depend on which reload session you collected, and how many people that collected along with you has spend the bank voucher.
Lot of times discussed with @pretty23 , he can confirm about this, mine can use but his one can't, my family also facing this sometimes, bank voucher or platform voucher.
It is either
1.It got a hidden pool like RM 1000 for those collected at 5/5 12 PM, when it reached RM 1000, then unable to use anymore.
Or
2.It over give, should be 1500 for those collected at 5/5 12 PM, but give like 1510, can be a hidden quota or a bug
(like too many people collect at same time can causing this race issues in system)
[QUOTE]
very good explanation