QUOTE(CuriOu5 @ Jun 7 2019, 10:34 AM)
You may do us a favour by pursuing with the tribunal claim for false advertisement on the IP68 claimed.
is there any link or website to do this? i wanna launch oneSamsung Galaxy Note 9 V6, To Pie or not to Pie
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Jun 7 2019, 11:13 AM
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#21
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1,453 posts Joined: Jan 2003 From: Sibu,Sarawak |
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Jun 7 2019, 11:33 AM
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#22
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QUOTE(wongzai @ Jun 7 2019, 11:23 AM) is it e tribunal? |
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Jun 7 2019, 08:11 PM
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#23
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QUOTE(CuriOu5 @ Jun 7 2019, 02:54 PM) Procedure For Filing And Registration thanks for this very useful info, i will get form 1 from THE TRIBUNAL's office next weekBriefly, The Procedure For Filing And Registration Of A Claim Is As Follows: (A) Every Claim Shall Be Made In Form 1 Which Can Be Obtained Free From The Tribunal’s Office At The Addresses Listed From Page 11. Tribunal will call for hearing, if both parties are not agreeable. I think your claim will be under E) The Right Against A Manufacturer In Connection With Any Express Guarantee On Supply Of Goods As To I) The Quality, Performance Or Characteristics Of The Goods; |
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Sep 24 2019, 12:15 PM
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#24
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QUOTE(davidman82 @ Jun 5 2019, 01:27 PM) UPDATE on this event: UPDATE ON THIS EVENT. Send the phone to samsung service centre, told them it is impossible that water will goes into the phone as it is IP68. Then after checking, the repair quotation is RM3330.20 cause need to change a lot of things spoilt by water. Then i request if is it possible of discount or FREE since i cant accept that water will go into an IP68 phone. Then they send my case to SAMSUNG HQ, 30% discount but i still need to pay RM2331.14. This is what i need to pay even it is under warranty... AUGUST I filed a complaint to TRIBUNAL MALAYSIA on my NOTE 9 spoilt due to water damage and SAMSUNG refused to repair, then they void my warranty. SEPTEMBER attended a hearing hosted by TRIBUNAL between me and SAMSUNG MALAYSIA representative. After debating , TRIBUNAL final decision is SAMSUNG had to repair my NOTE 9 for free as ip68 submerge in water 30minits less than 1.5metres is what they advertise although at their warranty got mention water damage is not covered and only water resistance for clear water without force. TRINUNAL called it bait advertisement. |
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Sep 24 2019, 12:37 PM
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#25
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QUOTE(miyakochan89 @ Sep 24 2019, 12:32 PM) TRIBUNAL offering SAMSUNG to give a new phone of same price which is note 10+ or repair for free. SAMSUNG choose to repair.Within this period without NOTE 9, i already bought a mid range A50. |
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Sep 25 2019, 08:39 AM
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#26
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QUOTE(Dineesh @ Sep 24 2019, 05:34 PM) I think this applies to any other brands as well. Hence why Sony back n those days stop advertising their phones as waterproof and started using the term water resistant. Just that the owner above went to tribunal and had a favorable decision which many wouldn't bother to do. You are right. A lot of them just give up once they have water damage on ip68 phone. A few of my friends too. Now they only knew that we can field a complaint to TRIBUNAL(JUST pay rm5) then attend the listening, provide the proof Samsung did mention ip68 30min 1.5metre(on their web site ).QUOTE(leongsem @ Sep 24 2019, 12:54 PM) still samsung? Yes my note 9 mb and battery replace within 1 day during APRIL at kuching service centre. haha btw personally i feel that the service in penang not bad replace my batt, mb on note9 mb on galaxy watch quite fast Just love the specs they provided for a50 at rm1000 price tag QUOTE(ramen241 @ Sep 24 2019, 08:49 PM) Yes,to let others knew that there is a way to claim warranty for water damage.This post has been edited by davidman82: Sep 25 2019, 08:47 AM |
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Sep 25 2019, 10:14 AM
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#27
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QUOTE(miyakochan89 @ Sep 25 2019, 09:50 AM) Actually we can go to tribunals for many things cause a lot of sellers are playing the con games especially in their stupid terms and conditions and policies, not just big brands. Just be aware of your own rights and then they will help you. During the day of my hearing, there is cases involving Lazada, house renovation, motor coil and etc.. |
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Sep 29 2019, 09:15 PM
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#28
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anyone here know the best price of NOTE 9 128GB Samsung malaysia set from any online seller(Lazada, shopee....)?
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Nov 29 2019, 04:16 PM
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#29
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any place to get SME NOTE 9 128GB below RM2500?
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Nov 29 2019, 04:49 PM
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#30
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Nov 7 2020, 12:49 PM
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#31
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Anyone got any idea how much is 2nd hand note 9 at dec 2019?
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Nov 8 2020, 10:04 AM
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#32
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