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> How does grab food delivery bike man work?, Want to know

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TSZoomGarde
post Mar 18 2019, 01:27 AM, updated 7y ago

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Alright.

Want to know more about Grab Food.

Hope can get some reply on how it works.

So how grabfood work?

1. order from apps
2. motobike driver pick up job
3. motobike driver go to the shop and place order
4. wait for food to be cooked and packed
5. deliver
6. get cash payment, or just deliver because already paid

Any idea?

Want to know if worth to do grab food or not
SUSreplayzxc
post Mar 18 2019, 01:31 AM

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I think it works like this.

1. Customer order from app
2. Shop gets the order
3. Motorbike driver picks up job
4. Motorbike driver go shop take food
5. Deliver

The shop have the grabfood app and gets ur order straight away. Driver just take and deliver.

This post has been edited by replayzxc: Mar 18 2019, 02:32 AM
TSZoomGarde
post Mar 18 2019, 01:32 AM

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Are you sure the shop will get the order from the app?
Then how the shop know if got driver coming? Or driver willing to come, or will cancel half way?

or maybe the driver late? The food prepare for 30 minutes only driver come.. then deliver need another 20 min..

soggy food?

This post has been edited by ZoomGarde: Mar 18 2019, 01:34 AM
adren1
post Mar 18 2019, 01:34 AM

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QUOTE(ZoomGarde @ Mar 18 2019, 01:32 AM)
Are you sure the shop will get the order from the app?
Then how the shop know if got driver coming? Or driver willing to come, or will cancel half way?
*
Why u want to know thats other people business modal u want to copy?
TSZoomGarde
post Mar 18 2019, 01:35 AM

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QUOTE(adren1 @ Mar 18 2019, 01:34 AM)
Why u want to know thats other people business modal u want to copy?
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want to know how it works ma.. is it wrong to know?

Because want to know worth to be grab delivery anot
adren1
post Mar 18 2019, 01:39 AM

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QUOTE(ZoomGarde @ Mar 18 2019, 01:35 AM)
want to know how it works ma.. is it wrong to know?

Because want to know worth to be grab delivery anot
*
Delivery fees rm5 only
Boy96
post Mar 18 2019, 01:40 AM

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QUOTE(replayzxc @ Mar 18 2019, 01:31 AM)
I think it works like this.

1. Customer order from app
2. Shop gets the order
3. Motorbike driver picks up job
4. Motorbike driver go shop take food
5. Deliver

Either 2 happens first or 3 happens first. The shop have the grabfood app and gets ur order straight away. Driver just take and deliver.
*
This is correct. If the moto rider cancel also, they can quickly find another rider to replace
TSZoomGarde
post Mar 18 2019, 01:46 AM

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Need someone who is doing grab delivery to comment
amandamai
post Mar 18 2019, 01:50 AM

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QUOTE(ZoomGarde @ Mar 18 2019, 01:32 AM)
Are you sure the shop will get the order from the app?
Then how the shop know if got driver coming? Or driver willing to come, or will cancel half way?

or maybe the driver late? The food prepare for 30 minutes only driver come.. then deliver need another 20 min..

soggy food?
*
For some malls, you can notice plenty of bikes GrabFood and FoodPAnda standby outside, in case got orders from customers
so they only need to walk into mall, get the food then deliver. pretty fast

For standalone restaurant outside malls, more waiting time for delivery i think as need to wait for the rider to get to location from wherever before picking up food
Chaud
post Mar 18 2019, 02:04 AM

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QUOTE(replayzxc @ Mar 18 2019, 01:31 AM)
I think it works like this.

1. Customer order from app
2. Shop gets the order
3. Motorbike driver picks up job
4. Motorbike driver go shop take food
5. Deliver

Either 2 happens first or 3 happens first. The shop have the grabfood app and gets ur order straight away. Driver just take and deliver.
*
+1

the shop has the apps

when you order, both the shop and the motorbike receive notification.

The shop get your order ready when the delivery man is on the way.

wait delivery man reach only ready order? can close shop due to slow delivery d
Boy96
post Mar 18 2019, 02:11 AM

That's a tripod.
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QUOTE(Chaud @ Mar 18 2019, 02:04 AM)
+1

the shop has the apps

when you order, both the shop and the motorbike receive notification.

The shop get your order ready when the delivery man is on the way.

wait delivery man reach only ready order? can close shop due to slow delivery d
*
That is how it works for grabfood Indonesia, the driver have to pay their own money first and order

Cukur grabfood malaysia not like that
alternativehype
post Mar 18 2019, 02:15 AM

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Am I the only one who thinks there are more & more grab food/panda riders beating red lights?
ah_suknat
post Mar 18 2019, 03:43 AM

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Do they deliver haroom food?
Sycamore
post Mar 18 2019, 05:10 AM

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QUOTE(ZoomGarde @ Mar 18 2019, 01:35 AM)
want to know how it works ma.. is it wrong to know?

Because want to know worth to be grab delivery anot
*
Restaurant sign contract with Grab.
Grab get like 18% (i forgot) share from restaurants' sales.

When customer place order, system will notify restaurant to prepare the food.
After restaurant confirm order, system will assign the task to nearest available courier.
Courier receive notification where to pick up the food and where is the delivery address.
If he arrive early he will have to wait for the restaurant to prepare the food.
If there is no available courier like for an hour (i forgot the exact time limit) the order will be unfulfilled. Customer get their money back and restaurant get their bill covered by grab and the food get wasted.
funnyTONE
post Mar 18 2019, 05:51 AM

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Not grabfood, but its experience with food panda.

This post has been edited by funnyTONE: Mar 18 2019, 05:52 AM
yklvv
post Mar 18 2019, 05:51 AM

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i dont know how it works, but these bikers never obey traffic rules
ohman
post Mar 18 2019, 05:59 AM

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QUOTE(ah_suknat @ Mar 18 2019, 03:43 AM)
Do they deliver haroom food?
*
Standard question from you.


patienceGNR
post Mar 18 2019, 06:40 AM

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U order food
Shop owner has grab app to ping them
Rider reach location to pick up
Deliver
Done

Still has to order for you meh knn
patienceGNR
post Mar 18 2019, 06:42 AM

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QUOTE(ah_suknat @ Mar 18 2019, 03:43 AM)
Do they deliver haroom food?
*
Yes. And to be honest, even Muslims also delivering. But I guess that falls under makruh la. So it's not really harom
ohman
post Mar 18 2019, 06:43 AM

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More and more of them around.

To be Frank, I blame the country for failing them.

Play more cronyism and then you weaken the economy.

I'm sad when I see grown man driving bikes doing menial job.

Once I saw a grabfood/food panda guy, with his kid and school bag in front. cry.gif
wotvr
post Mar 18 2019, 06:55 AM

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QUOTE(ohman @ Mar 18 2019, 06:43 AM)
More and more of them around.

To be Frank, I blame the country for failing them.

Play more cronyism and then you weaken the economy.

I'm sad when I see grown man driving bikes doing menial job.

Once I saw a grabfood/food panda guy, with his kid and school bag in front. cry.gif
*
Then who you expect to do those jobs? Bangla?
ohman
post Mar 18 2019, 07:33 AM

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QUOTE(wotvr @ Mar 18 2019, 06:55 AM)
Then who you expect to do those jobs? Bangla?
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Kids. Not grown man at 30++ years old
wotvr
post Mar 18 2019, 08:22 AM

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QUOTE(ohman @ Mar 18 2019, 07:33 AM)
Kids. Not grown man at 30++ years old
*
Child labour legal in Malaysia? I think you mean those in their 20s. Not everyone fortune to get decent jobs. For some this kind of job is better than a highly stressful political office job. At least there's an option for them.

Nowadays a lot of old timers being retrenched by mncs because they're outdated and haven't improved much. It's mostly those crony companies that never retrench their staff despite how poor they perform until recently when they lost important govt contracts. So where do those people go?
mattfrank
post Mar 18 2019, 08:27 AM

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How much commission do Grabfood drivers make each delivery??
RoyMcAvoy
post Mar 18 2019, 08:28 AM

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QUOTE(ZoomGarde @ Mar 18 2019, 01:32 AM)
Are you sure the shop will get the order from the app?
Then how the shop know if got driver coming? Or driver willing to come, or will cancel half way?

or maybe the driver late? The food prepare for 30 minutes only driver come.. then deliver need another 20 min..

soggy food?
*
Every shop that wanna sell through Grab will need to install an app to get the order from the customer. And Grab will take 30% cuts for each order. I know this because I have talked with one of the burger stall owner that sells on Grab Food.
mafioso
post Mar 18 2019, 08:32 AM

 
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QUOTE(ZoomGarde @ Mar 18 2019, 01:27 AM)
Alright.

Want to know more about Grab Food.

Hope can get some reply on how it works.

So how grabfood work?

1. order from apps
2. motobike driver pick up job
3. motobike driver go to the shop and place order
4. wait for food to be cooked and packed
5. deliver
5a. ride to destination like an assh0le
6. get cash payment, or just deliver because already paid

Any idea?

Want to know if worth to do grab food or not
*
fixed
SUStikaram
post Mar 18 2019, 08:53 AM

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why most grab diver racing traffic light, not follow traffic rules ?

I stop using food delivery services bcs encounter many times dy

This post has been edited by tikaram: Mar 18 2019, 08:54 AM
WaCKy-Angel
post Mar 18 2019, 09:39 AM

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QUOTE(ZoomGarde @ Mar 18 2019, 01:27 AM)
Alright.

Want to know more about Grab Food.

Hope can get some reply on how it works.

So how grabfood work?

1. order from apps
2. motobike driver pick up job
3. motobike driver go to the shop and pickup
4. wait for food to be cooked and packed (if not yet ready)
5. deliver
6. get cash payment, or just deliver because already paid

Any idea?

Want to know if worth to do grab food or not
*
this
WaCKy-Angel
post Mar 18 2019, 09:42 AM

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QUOTE(tikaram @ Mar 18 2019, 08:53 AM)
why most grab diver racing traffic light, not follow traffic rules ?

I stop using food delivery services bcs encounter many times dy
*
because if slow later get 1 star rating or worst maki hamun.

sometimes its not their fault, could be shop delay or weather.
got once the rider went totally wrong taman and late 1 hour..he said lost (but waze right?)

otherwise deliver fast = get more job = get more money
andrewhtf
post Mar 18 2019, 09:42 AM

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QUOTE(ohman @ Mar 18 2019, 06:43 AM)
More and more of them around.

To be Frank, I blame the country for failing them.

Play more cronyism and then you weaken the economy.

I'm sad when I see grown man driving bikes doing menial job.

Once I saw a grabfood/food panda guy, with his kid and school bag in front. cry.gif
*
At least he is doing an honest job instead of pulling other ppl's handbag or gold chain
ohman
post Mar 18 2019, 09:44 AM

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QUOTE(andrewhtf @ Mar 18 2019, 09:42 AM)
At least he is doing an honest job instead of pulling other ppl's handbag or gold chain
*
Still I expect Malaysia to provide more opportunities sad.gif
CoffeeDude
post Mar 18 2019, 09:50 AM

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Grab food always deliver my order almost 30 minutes early.
la bella
post Mar 18 2019, 09:55 AM

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QUOTE(alternativehype @ Mar 18 2019, 02:15 AM)
Am I the only one who thinks there are more & more grab food/panda riders beating red lights?
*
They are in a rush, if not kena maki by customer why so late, got low rating.
TSZoomGarde
post Mar 18 2019, 10:00 AM

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QUOTE(WaCKy-Angel @ Mar 18 2019, 09:39 AM)
this
*
ok i see..

so if order salah, is whose fault? Rider fault because he place wrongly?
azam_halim
post Mar 18 2019, 10:04 AM

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a lot of youtuber doing review on that now...go look for one
TSZoomGarde
post Mar 18 2019, 10:04 AM

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QUOTE(Chaud @ Mar 18 2019, 02:04 AM)
+1

the shop has the apps

when you order, both the shop and the motorbike receive notification.

The shop get your order ready when the delivery man is on the way.

wait delivery man reach only ready order? can close shop due to slow delivery d
*
becuz now grab food each order also need around 1hr to reach..
Usually.. for restaurant, if there receive order, those worker will fast fast prepare.. But u dunno when rider is coming to pick up...
It will be disaster if rider late, food not fresh..

or no rider later..

So i think rider go there and place order one in order to ensure freshness
SUStikaram
post Mar 18 2019, 10:06 AM

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QUOTE(WaCKy-Angel @ Mar 18 2019, 10:42 AM)
because if slow later get 1 star rating or worst maki hamun.

sometimes its not their fault, could be shop delay or weather.
got once the rider went totally wrong taman and late 1 hour..he said lost (but waze right?)

otherwise deliver fast = get more job = get more money
*
but that does not justify racing traffic light.

It endenger themself and other road users.

This post has been edited by tikaram: Mar 18 2019, 10:06 AM
TSZoomGarde
post Mar 18 2019, 10:07 AM

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So can anyone tell me..

If food arrives not according to specification, or wrong...

Whose fault?

The restaurant fault? Or because rider place wrongly?
yhtan
post Mar 18 2019, 10:13 AM

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I saw some video stating these riders can earn up to RM300 per day, considering they using motor, most of the cost and petrol is not high.

But of course have to suffer those rain and sun to earn such income
la bella
post Mar 18 2019, 10:13 AM

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QUOTE(ZoomGarde @ Mar 18 2019, 10:04 AM)
becuz now grab food each order also need around 1hr to reach..
Usually.. for restaurant, if there receive order, those worker will fast fast prepare.. But u dunno when rider is coming to pick up...
It will be disaster if rider late, food not fresh..

or no rider later..

So i think rider go there and place order one in order to ensure freshness
*
I have seen many times grabfood/foodpanda picking up foods in restaurants, normally what I see is that the restaurant already prepared the foods before the rider comes.
yhtan
post Mar 18 2019, 10:13 AM

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QUOTE(ZoomGarde @ Mar 18 2019, 10:07 AM)
So can anyone tell me..

If food arrives not according to specification, or wrong...

Whose fault?

The restaurant fault? Or because rider place wrongly?
*
u mean wrong ingredient? if related to food i think somehow is restaurant issue
TSZoomGarde
post Mar 18 2019, 10:16 AM

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QUOTE(la bella @ Mar 18 2019, 10:13 AM)
I have seen many times grabfood/foodpanda picking up foods in restaurants, normally what I see is that the restaurant already prepared the foods before the rider comes.
*
ok. bcuz that is wad u see.
But need someone who did it to confirm the process
WaCKy-Angel
post Mar 18 2019, 10:19 AM

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QUOTE(ZoomGarde @ Mar 18 2019, 10:00 AM)
ok i see..

so if order salah, is whose fault? Rider fault because he place wrongly?
*
Usually is shop wrong cause packed wrong item.

QUOTE(tikaram @ Mar 18 2019, 10:06 AM)
but that does not justify racing traffic light.

It endenger themself and other road users.
*
that one i cant do anything... Generally i dont really mind they late but i rarely give rating even if they late...will give 5 stars if they really good.
cytyler
post Mar 18 2019, 10:44 AM

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whats the meaning of do grabfood ?
TSZoomGarde
post Mar 18 2019, 10:44 AM

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QUOTE(cytyler @ Mar 18 2019, 10:44 AM)
whats the meaning of do grabfood ?
*
become a grabfood rider deliveryman
cytyler
post Mar 18 2019, 11:02 AM

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QUOTE(ZoomGarde @ Mar 18 2019, 10:44 AM)
become a grabfood rider deliveryman
*
they have a seminar to explain the process and steps of becoming driver , i think u can take accurate information from them , or u can try to ask some driver for more info , in my taman there are lots of grabfood/foodpanda drivers standby around the popular restaurants , they are very friendly , just ask them
Jv8888
post Mar 18 2019, 11:04 AM

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The price for the food will be the same as walk in just add additional charge of delivery or will be higher bcos the shop need to give some share to Grab?
x3r0x
post Mar 18 2019, 11:21 AM

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QUOTE(Jv8888 @ Mar 18 2019, 11:04 AM)
The price for the food will be the same as walk in just add additional charge of delivery or will be higher bcos the shop need to give some share to Grab?
*
The price is same just add rm5 for delivery. I usually order Kenny Rogers and chicken rice shop since they dont have riders.
Jv8888
post Mar 18 2019, 11:33 AM

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QUOTE(x3r0x @ Mar 18 2019, 11:21 AM)
The price is same just add rm5 for delivery. I usually order Kenny Rogers and chicken rice shop since they dont have riders.
*
I see, that mean the shop earned lesser by giving some of the profit to GRAB.
ApocalypseSoon
post Mar 18 2019, 11:36 AM

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When the economy is bad:
1. Those with CAR can be GRAB Driver.
2. Those with bike can be GrabFood Driver.

GRAB is good for the people and country.....last time when you jobsless u will not have much option to choose...now there is GRAB.
arefiq09
post Mar 18 2019, 11:41 AM

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1. Customer order from app
2. Merchant get order from app and prepare food
3. Rider pickup job and take food from merchant
4. Rider deliver to customer

At No.3, merchant has no way to know if there are any nearby rider picking up the job or not, same with customer, at this timeframe the customer app will show the order status as "Order Received" until a rider pick the job it'll change to "Heading to Restaurant". That's why sometimes the order stuck at "order received" for long time when the food is already prepared. Hence you get cold serve.

Tips: When you see choice of restaurants in the app is less than the amount you usually see, chance is that there is no nearby rider. At KL near bukit bintang, you will see 10-20+ merchants under Malaysian category, but if no rider, it'll only show 1-2 and it may even be closed.

This post has been edited by arefiq09: Mar 18 2019, 11:45 AM
Strike
post Mar 18 2019, 11:51 AM

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ppl work hard..

i sometimes give em tip money ontop whatever they already get

sometime they standing in the rain waiting for me
ah_suknat
post Mar 18 2019, 05:22 PM

whoooooooooooooop
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QUOTE(ohman @ Mar 17 2019, 10:43 PM)
More and more of them around.

To be Frank, I blame the country for failing them.

Play more cronyism and then you weaken the economy.

I'm sad when I see grown man driving bikes doing menial job.

Once I saw a grabfood/food panda guy, with his kid and school bag in front. cry.gif
*
Why as long as gaji halal
mousqy
post Mar 18 2019, 05:26 PM

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QUOTE(tikaram @ Mar 18 2019, 10:06 AM)
but that does not justify racing traffic light.

It endenger themself and other road users.
*
later your food sampai lambat u marah ...grab marah ...restoran marah ...bini marah
hcmalaya
post Mar 18 2019, 05:27 PM

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4.5 If lunchtime rider wil get to eat 10% portion sharing basis prior to delivery
Jasonist
post Mar 18 2019, 05:27 PM

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i respek these grabfood/foodpanda riders... they really show the passion in the job despite sometimes they ride bike cam haram but i do give way to them.. they delivering hot food to feed customer hunger, at the same time supporting their family..
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post Mar 18 2019, 05:32 PM

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QUOTE(Jv8888 @ Mar 18 2019, 11:04 AM)
The price for the food will be the same as walk in just add additional charge of delivery or will be higher bcos the shop need to give some share to Grab?
*
QUOTE(x3r0x @ Mar 18 2019, 11:21 AM)
The price is same just add rm5 for delivery. I usually order Kenny Rogers and chicken rice shop since they dont have riders.
*
Depends on the merchant.
Some same price, some higher
GOPI56
post Mar 18 2019, 05:37 PM

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Grab is helping the economy in some way, if no Grab more people will be jobless and the number of theft will rise also.
WooTz
post Mar 20 2019, 10:16 AM


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I order grabfood at least 3 times a week now.

always get my order within 30-40 mins, food still warm.

don't need to bother traveling in and out just to makan.

what more can you ask for?

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