I know they are upgrading their system for few days. Till now still cannot access the Unifi Mobile app to check data / credit yet.
Anyway, not sure after the upgrade, we would able to connect to Celcom 4G for better overall 4G coverage.

After updated to latest app, went to app setting and clear cache. After login again and work okay now. Thanks.

Been using Unifi mobile for almost 1 year. So far so good with the coverage and not much different compare to Celcom. Maxis (wife use) line have better coverage and speed faster. Anyway, you pay for it...

I found some problem with Unifi Mobile utilizing Celcom 3G is that when our phone connected to 3G, even we move to area with Unifi Mobile 4G coverage, it will remain on 3G until the signal become weak, then only it search for stronger signal and connect to 4G. This will drain 3G quota...

Hopefully later they will make 4G and 3G data quota merge, after complete merging with Celcom 4G infra sharing.

If you looking for cheap plan ride on celcom network, can consider TuneTalk and RedOne, both offer pretty competitive and high data quote.
For unifi mobile, i picked it for never expire data quote. With 8GB, I think it can last me for 3-4 months easily, as I am long usage.

Same here, reloaded and the system had issue. Waited till next morning and it shown successfully reload. Their backend look like not stable and solid. I with unifi mobile for 1 year+, have 3 lines in use by kids. Very good plan for kids, as pay as you use and they are low usage, so RM 100 spent on data and call minutes can last many months.

If we willing to pay RM 10 for Sim card, do we allow to take more lines? Must do it at tm centre instead of apps?

Uninstall, and re-install... or go to setting and clear all cache/files and reset the app, re-login then will be good.

I think it took 2 to 3 business days to allow the system capture the setting and login to unifi mobile app. Kind of unexplainable stuff as everything sound not reasonable, but they did stated this on the faq page. Just gonna be patience.

Same here, ported from Maxis to Unifi Mobile for more than 1 year ago. Pretty satisfy with it. The coverage kind of spotty in sub-urban area and need ride on Celcom 3G, but since I am super low usage user, as long as got coverage I'm good. I only got 10GB free. Spent > RM300 for reload and purchased data / calls, but still have > 10GB and 700 calls mins.

Hopefully they won't change any baseline of the plan, especially the validity of use it every max 90 days to stay active. Even if they change it to 60 days, I am good, but sure lot of users will complaint.

Been using Unifi Mobile Bebas for 1 year plus, so far so good and the BEBAS very good for low usage person like me. Now I just spent RM250+ per year, plus I do not need to care about quote of data plan. As I can use whenever I need to use, and stop using any data for whole month, without wastage.

Might be your area got coverage issue ?

Wow, no wonder TM change strategy and do not give out 20GB free data anymore.

Comment from researchers. https://www.malaysianwireless.com/2019/11/u...tractive-unifi/

Just sharing and that is from investor analyst perspective.
I think hard to 100% satisfy all users. I did found some not happy with Maxis coverage/plan, even though M telco label as the best. Unifi mobile need to add more effort to their software system, the app can't check the #BEBAS plan validity left. At least add a feature to tell last transaction / activity date or whatever, instead of we just guess it. And they keep sent the automated generated SMS to ask you use to stay active, but not a useful info to tell how many days zero activity.

Just sharing, speed test at perai area. So far 70 - 85 mbps are fastest speed I able to achieved with bebas unifi mobile.

Where the location?

Actually we just want to confirm the max bandwidth & speed from telco, it really doesn't matter the "noise" or etc.
If even connect to local server and still slow speed test, really hopeless.

Oh, I got sim only unifi air, as modem out of stock and wait for new stock from Huawei. I thought the modem belong to us after 24 months contract? I did bought own dlink modem, just if ada free, take and backup. Lol.

I am using this https://www.dlink.com.my/product/dwr-921-n300-4g-lte-router/
RM 300++, speed test can get 20-30mbps for Unifi Air at my area.

Unifi Mobile Postpaid and Unifi Air shared the same login page. Use Boost to pay for Unifi Air, need to select the Unifi Mobile (Postpaid), using the normal Unifi channel said account number invalid.

TM always charge advance, same to Unifi fiber / Streamyx and now Unifi Air. I do not own Unifi Mobile Postpaid, but I did tested Unifi BEBAS with RM20 per week unlimited quota with own 4G router. The speed cap to 7-8mbps and use Band 40 at my area. Later I got the Unifi Air simcard only, and speed go up to 20-30 mbps with Band 40. If you are not high usage or use as backup, the BEBAS with weekly subscription might be better option with more control. I went to Unifi Air for faster speed and peace of mind, as this is used by 4 family members that like youtubing. The 7-8mbps kind of slow when multiple users use at same time.

This is how the first bill look like, with advance payment for March. Thank to this forumers for advised and sharing, it's help me did better decision.

I just login through unifi.com.my webiste, and picked Unifi Air.
Their system is not fully integrated and maintain Unifi fiber / Mobile & Air portal differently. So far if I login to my Unifi Air thorugh Unifi Postpaid website, it seem to okay too.
I don't know how they refund you on the advance payment, but I know they did it. I think they went for advance payment just want to prevent a lot of uncollected $$.