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 Official TM Unifi Mobile Fans Club & Enquiries V8, #khabar baik

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JohnLai
post Jul 13 2019, 09:37 PM

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Question, if my phone only has 3G and no 4G (ancient I9100G Galaxy S2).......how will the unifi data quota system work?


abcn1n Is there any indicator for how many days remaining? Can view in apps or unifi mobile website?
JohnLai
post Jul 13 2019, 09:58 PM

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QUOTE(abcn1n @ Jul 13 2019, 09:54 PM)
JohnLai Mine is Unifi bebas prepaid. So, there is no indication of how many days remaining. They do tell you how much data, calls and sms you have left. So far, I have only bought calls and sms as still have the free LTE data given. So don't know about how the data quota system work

The apps have a history section where you can see your reload, add-ons and pay per use
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No indicator on remaining day.....susah lah...... sweat.gif
JohnLai
post Jul 19 2019, 01:09 PM

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QUOTE(lowkelvin @ Jul 19 2019, 01:05 PM)
unifi mobile always misleading their customer.
unifi is promoting unlimited data FOR RM1/day on their website  vmad.gif
user posted image

But you sure not able to find any inform about it,
the closest I found is unlimited data for RM1/ 2 hours.

Are they trying to say about this?
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https://unifi.com.my/mobile/bebas/assets/do...%20Campaign.pdf

You must be not searching properly?
JohnLai
post Jul 19 2019, 02:57 PM

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QUOTE(lowkelvin @ Jul 19 2019, 01:57 PM)
Hi JohnLai,
You may read again what unifi and me are mentioned about.
Please refer to this link, https://unifi.com.my/personal/mobile/bebas
and also this screenshot
unifi is mentioning about RM1/day,
their website and the PDF you stated, are showing only
1. RM1 / 2 hours
2. RM3 / day

May I know where is the RM1/day?
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QUOTE(lowkelvin @ Jul 19 2019, 01:59 PM)
Please show me RM 1/day, I'm curious about this
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Unless if you have comprehension issue, there is no RM1/day as per faqs.

user posted image

Notice the big yellow 3 to be 1?
I believe TM screwed up with the first screenshot. laugh.gif
I only trust the FAQs and not the pictorial ads to be honest. dry.gif
In addition, hashtag #khabarbaik https://twitter.com/hashtag/khabarbaik?lang=en at twitter ---> All displaying RM3/day.

edit:
Twitter link


edit2:
I tried to ask about it at TM live chat, but agent asked to visit https://mobile.unifi.com.my/explore/contact-us instead.
In that site, "Oh Snap! Online Live chat is only available for active subscriber" puke.gif
Then the support e-form is asking for private stuff (name and IC number) [the data mining is getting ridiculous]
After that, TM live chat agent told me to visit https://twitter.com/unifi, https://www.facebook.com/weareunifi/ and https://unifi.com.my/personal/mobile/bebas for their offerings. doh.gif

Anyway....even on facebook, there is no such RM1/day offer.

This post has been edited by JohnLai: Jul 19 2019, 03:23 PM
JohnLai
post Jul 25 2019, 09:40 PM

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lowkelvin, lambox105

Here is official ads on that RM1 from TM.




edit: TM just uploaded the ads yesterday. dry.gif

This post has been edited by JohnLai: Jul 25 2019, 09:41 PM
JohnLai
post Jul 25 2019, 10:01 PM

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QUOTE(ckpv5 @ Jul 25 2019, 09:57 PM)
English version is correctly phrased I believe.

[attachmentid=10291130]
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I think TM just corrected it yesterday.
Have a look on page 48 this thread laugh.gif

BM = Dari
BI = From

Page 48, BI = For whistling.gif

JohnLai
post Oct 31 2019, 08:40 PM

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QUOTE(mrfarhatadib89 @ Oct 31 2019, 03:50 PM)
what is "Comms Pass" in the unifi mobile app?
how many minutes of call? how many sms?
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RM20 = 200 minutes of call time = 10cent per minute?
Otherwise, without it, 20cent/min (Pay As You Use) if you have balance inside.


For SMS, it is 10cent/SMS (Pay As You Use).
JohnLai
post Jan 23 2020, 11:16 PM

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Strange.....does unifi mobile (bebas prepaid) support VOLTE?

I just bought Samsung Galaxy M30S and there isn't any "Enable Voice over LTE".

When running *#*#4636#*#* , the "VOLTE Provisioned" is greyed out at "off" state.
JohnLai
post Jan 23 2020, 11:25 PM

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QUOTE(ZyD86 @ Jan 23 2020, 11:19 PM)
No VOLTE and Call Forwarding for UniFi Mobile
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I see.

QUOTE
SoyaCincau sure misleading....

This post has been edited by JohnLai: Jan 23 2020, 11:25 PM
JohnLai
post Jan 24 2020, 12:12 AM

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QUOTE(ZyD86 @ Jan 24 2020, 12:03 AM)
Or they disable it on certain phone..maybe can double check with their cs
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Nay......I give up on VOLTE. Too much trouble. Not that important anyway as I use viber or whatsapp for calling most of time..... sad.gif
JohnLai
post Jan 24 2020, 10:28 AM

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QUOTE(OKLY @ Jan 24 2020, 08:43 AM)
VoLTE not supported by unifi mobile for this phone model.

You can check it here: https://unifi.com.my/mobile/postpaid/phone-...patibility.html

[attachmentid=10413130]
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Nay.....that list is not accurate either.
I inserted my unifi bebas prepaid SIM to SM-G950 Galaxy S8 (belonged to my co-worker) and the VOLTE option straight away goes missing from that phone.

When her DIGI sim is reinserted to S8, the VOLTE option is back again.

Maybe because the list is for unifi postpaid? hmm.gif

EDIT: Forgot to mention, when her DIGI sim was inserted to my M30S, there is VOLTE available. nod.gif

This post has been edited by JohnLai: Jan 24 2020, 10:32 AM
JohnLai
post Jan 24 2020, 11:28 AM

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QUOTE(OKLY @ Jan 24 2020, 10:39 AM)
Is her Galaxy S8 the dual-SIM model? Seems like VoLTE on unifi will be supported for single-SIM model only, the dual-SIM model is not supported.

[attachmentid=10413149]

[attachmentid=10413150]
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Not sure on that. hmm.gif Should be dual sim as her model is Malaysia model, there is XME designation at the end when I checked the model last time at "about device/phone" section.

Does Samsung Malaysia even sell single sim model in the first place? laugh.gif
JohnLai
post Jan 29 2020, 09:40 PM

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Question, if I buy the 200 mins TALKTIME comm pass, how exactly does it work?

Eg, can I call to DIGI, Maxis etc and it automatically deduct from the 200 mins?

JohnLai
post Jan 29 2020, 10:15 PM

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QUOTE(jsnhoh @ Jan 29 2020, 09:51 PM)
Yes.
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K, thanks.
Time to buy that 200 min comm pass.

Just realize I bought data only since I ported in.... laugh.gif
JohnLai
post Mar 2 2020, 09:40 AM

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So....who are those lucky winners on that 8x Vivo V17 for the RM20 reload campaign ended on 29 Feb 2020?
JohnLai
post Mar 19 2020, 09:19 AM

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QUOTE(Gebs @ Mar 19 2020, 01:37 AM)
Thank you unifi

user posted image
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May I know what is your phone model? I noticed your screenshot has VOLTE active for unifi mobile network.

JohnLai
post Mar 19 2020, 12:08 PM

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QUOTE(Gebs @ Mar 19 2020, 11:07 AM)
Huawei nova 3i.

Looks like its running on 4G+ network. Correct me if I'm wrong.
user posted image
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I see. Your phone is supported by Unifi Mobile for volte as per https://unifi.com.my/mobile/postpaid/phone-...patibility.html

Guess mine will never be supported. sad.gif Mine is Samsung M30s.
JohnLai
post Mar 20 2020, 09:18 PM

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QUOTE(Exceet @ Mar 20 2020, 09:05 PM)
I'm having trouble of unifi keep disconnecting due to auto change of signal between band 40 (1 bar) and band 5 (4 bar) when walking around the house. Is there any way to make it use band 5 only without rooting my phone? Using pocophone f1
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If you can trigger the *#*#4636#*#* or use this https://play.google.com/store/apps/details?....forcelte&hl=en , then maybe? hmm.gif
JohnLai
post Mar 21 2020, 04:11 PM

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QUOTE(jiaen0509 @ Mar 19 2020, 01:43 PM)
Anyone know the best APN settings for Unifi Mobile?

Look like it only can work on iPhone when choose 4G with VoLTE.

Without VoLTE/3G/2G not working.
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QUOTE(pc-lee @ Mar 19 2020, 04:34 PM)
I’m using iPhone, mine is working without VoLTE.
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Just noticed the "VoLTE calls SIM 1" suddenly appeared at Mobile networks section at my M30s settings.
I am able to enable VOLTE on my Samsung M30s after manually adding extra APN as below shocking.gif

Name : ims
APN : ims
APN type : ims
APN protocol : IPv4/IPv6.


Can anyone with samsung phone test it too? blink.gif

This post has been edited by JohnLai: Mar 21 2020, 04:11 PM
JohnLai
post Mar 26 2020, 09:24 PM

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Good news:

https://www.theedgemarkets.com/article/unif...g-mco-extension

Unifi to continue support packages during MCO extension

KUALA LUMPUR (March 26): Unifi will continue to provide its support measures to help ease consumers’ stay at home experience following the extension of the Movement Control Order (MCO) to April 14, 2020.

The support packages include 999 GB FREE LTE hotspot pass for unifi mobile unlimited plans, seven days unlimited LTE data pass for #BEBAS prepaid mobile and free access to all channels on unifi TV, including premium channels and 20 per cent off video-on-demand purchases.

In a statement today, Unifi said it will also help to provide small and medium enterprises (SMEs) with a range of solutions that will allow them to remain productive throughout this period of restricted movement.

TM’s chief commercial officer Anand Vijayan said unifi has identified three main challenges for businesses during the MCO -- sustained connectivity, limited marketing opportunities and access to flexible financing.

All unifi SME customers are provided free access to unifi’s integrated Digital Marketing Solutions (DMS) platform.

Anand said the platform provides users with easy access to digital marketing tools such as Instaweb, Google Ads, and Facebook Ads, where customers can also enjoy up to a 20 per cent discount when they subscribe to the tools.

Interested customers can visit www.yellowpages.my for more information.

“In addition to the measures above, businesses looking for financial support may approach unifi’s partners, SME Bank and RHB Bank.

“Under the direction from Bank Negara Malaysia (BNM), both banks can disburse up to RM1 million in funds for each company and grant a moratorium on repayments for up to six months,” he added.

Meanwhile, unifi customers who require technical support or assistance with their accounts are advised to utilise its digital customer service channels to limit physical interactions and reduce risk.

These channels include the customer service portal on unifi’s website, myunifi app, and social media platforms at Facebook @weareunifi and Twitter @helpmeunifi.

Customers can manage their accounts, perform simple troubleshooting, and live chat with unifi service advisors who are on standby to provide necessary guidance or support, it added.



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