May 14 2020, 06:20 PM
QUOTE(Wengisaac @ May 13 2020, 03:08 PM)
The TM Point shops and the Kedai TM are open and operating, but buying a unifi SIM card will be like going on a treasure hunt. TM doesn't seem to want the business.
If you try to register for one using the mobile@unifi app, which is what they want everyone to do, the app has dimmed out the "self pick-up" up option and the only option there for you to click on to is the "home delivery" option, for which you will have to pay RM10.60 for delivery. This was understandable in the MCO days, but now we are so much into the CMCO days and the TM shops are already open, why the app is still outdated and archaic and dimming out the self pick-up option remains an annoying puzzle.
If you join the longggg queue outside the TM Point shops today. The one we went to opened at 10am instead of the 8am time that they told everyone they would be opening at because of the fasting month where they would open early and close early. So we sweated outside in the line because of the social distancing thing, and when it came to our turn an hour later, we were then told that we could only get the SIM cards at the main TM place downtown, by which time it was only like 30 more minutes left till the downtown main branch closed at 3.30pm.
So there you have it - would you say the kedai TM is open already and will you be able to buy the unifi SIM card you need? I would recommend that you go straight to the main branch in your town and line up early and hope that when your turn comes they don't make you download the app and register on the app and then find you can't do self pick-up, something that might possibly happen.
Sigh... enough ranting already, I always have to tell myself when trying to say anything about service levels at TM...
i got myself a umobile sim card from the mall instead. no q no hassleIf you try to register for one using the mobile@unifi app, which is what they want everyone to do, the app has dimmed out the "self pick-up" up option and the only option there for you to click on to is the "home delivery" option, for which you will have to pay RM10.60 for delivery. This was understandable in the MCO days, but now we are so much into the CMCO days and the TM shops are already open, why the app is still outdated and archaic and dimming out the self pick-up option remains an annoying puzzle.
If you join the longggg queue outside the TM Point shops today. The one we went to opened at 10am instead of the 8am time that they told everyone they would be opening at because of the fasting month where they would open early and close early. So we sweated outside in the line because of the social distancing thing, and when it came to our turn an hour later, we were then told that we could only get the SIM cards at the main TM place downtown, by which time it was only like 30 more minutes left till the downtown main branch closed at 3.30pm.
So there you have it - would you say the kedai TM is open already and will you be able to buy the unifi SIM card you need? I would recommend that you go straight to the main branch in your town and line up early and hope that when your turn comes they don't make you download the app and register on the app and then find you can't do self pick-up, something that might possibly happen.
Sigh... enough ranting already, I always have to tell myself when trying to say anything about service levels at TM...
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