Hi guys , I am never the type to go to internet and rant however this time I must to somehow find someone with good lubang or able to help me to recalibrate my battery

So in summary , I've pre ordered and received my phone on 6/3/2019 . On that day I've already noticed my phone drains battery quite fast like 1% in 5 minutes of usage. And using 4G.

I've done simple diagnosis with Samsung customer service via smart tutor and she can obviously see how 20 minutes of using smart tutor can already drain 5%. She then help me to reset setting and ask me to use safe mode and email her the feedback after few hours. And so I did and the feedback is equally terrible as heck. (I switch all unnecessary stuff off like nfc and edge lighting)

She then asked me to go to customer service centre which I did on the same day, they then do further diagnosis and agrees my battery drains faster than usual and accepted my phone


After 2 days they called me and told me my phone is ready for collection and there's nothing wrong with it after a simple factory reset. Upon collection I found out my battery drains very fast again but I didn't think much thinking it's because I am redownlosding all my apps and stuff

Well after days of using it ,I've had enough of this Samsung wasting my time nonsense . Can someone teach me how to recalibrate my battery.

I will start doing screenshot of my battery life cycle tomorrow morning. As for now I woke up at 7.30am and its just 10 .20 now my battery is already 80% ... 20% for just roughly 3 hours and most of the time it's just standby on 4G.



#6/3/2019

1. Collection of s10
2. Notice problem

#7/3/2019

1. Called Samsung and do diagnosis via smart tutor
2. Sent to Samsung service centre one utama and wasted my few hours for their shit service

#9/3/2019
1. Received no updates so I decided to call them to ask
2. Came and collect my phone just to find out nothing has been done and they really do enjoy wasting my time going one utama here and then just so my phone can sleep in their luxurious hotel.

Samsung Malaysia really need to keep their service centre in standards. Looking by their Google reviews I'm not the only unhappy customer


Attached thumbnail(s)

You may want to bring this here instead.

Yes I dont mind , any moderator please move my thread to any relevant section ! See my battery percentage since I made the post ? This is Samsung service centre "everything is fine"

This post has been edited by Lavalemon: Mar 11 2019, 10:44 AM


Attached thumbnail(s)

Try uninstall facebook app and observe the battery drain again. It is super battey drain at background.
Many users have been complaining this problem since long time ago.
I usually force close it to prevent it running in background after using.

using note 8 with one ui. the battery drain in malaysia is definitely faster than in oversea. i find malaysia telco got very lousy 4G connection. The phone have to use more juice to locate 4G signal. When in HK or Japan same 4G connection, but battery drain way slower/

is this your first time using android?

give time for the OS to optimize battery life base on your usage.

every android is like this, but after a week or so.. you'll notice a significant difference in your battery life

i have the same experience, not just One UI. When I travel to Singapore, the same type of usage but battery last longer than in malaysia.

what I know Samsung phone battery drain quite as i'm a Samsung user before....

after change to Huawei, i no need to bring power bank when my Huawei phone is 50% when i go out shopping in afternoon and come back home at night. For Samsung, i not dare not to bring power bank if 50% left unless 80% above....

Put Facebook & Chrome to always sleep and disable the Background Activity in their apps setting especially Chrome is draining your battery in the background

Could be due to the much better and steady reception in Singapore since it is relatively small country with your cellular connection closer to each reception tower you connected to

Huawei UI is well known for aggressively killing background apps hence better battery standby

Hahahahaha.. told ya.

Dont buy samseng.

Cut price means they cut something somewhere..

u can off if you don't it killing the background apps

for normal users, they won't think it so technical, as long as they will tell u, Huawei battery so lasak

https://www.digitalcitizen.life/stop-huawei...you-lock-screen

Dont restore app from smart switch.

Fresh download.

And Facebook app please disable.

Use Facebook lite.

If expensive also will kena from you la

So as long its samseng wtv they do oso wrong to you

You can achieve the same thing in samsung but you have to do it manually

for advanced users, sure no problem set manually but not for normal users....

yes i spend 50% every month oversea, i know our 4G signal is weak in malaysia (at least at my area) so our phone use more juice to locate the signal.

my usually hangout area is Maxis line in ampang area.

2 hours plus 10 percent gone .. fuck man is Samsung really this weak? So Facebook is main cause ?


Attached thumbnail(s)

Can you post your battery usage?

Illusion of lasak battery at the expense of trouble free apps usage

Sure here you go , latest one. I've already let Facebook and Instagram sleep while not using and also starting to use 3g only. But it be honest this is rather weak if this is the case. Samsung can suck cheap Xiaomi d

This post has been edited by Lavalemon: Mar 11 2019, 01:37 PM


Attached thumbnail(s)

Bro, click on Battery usage and share the usage graph as well

What phone are you using right before this?

It takes time to optimize the battery. Give it a week, and do this again. Sure vast difference. Each time there's a new android phone first one week all will scream the same thing. A week later all quiet once the batt is optimized. Your phone is fine, trust me

P/S : My friend bought same phone in US. She bought sat morning, now sunday night and battery still 21%.

Here you go


Attached thumbnail(s)

iPhone/oppo/Xiaomi (the cheap ass rm6xx one)

what are you expecting actually? 2 hrs 10% seems pretty fine to me

what phone are you using previously?

Sometimes too aggressive until some apps cannot operate correctly. Which result into some apps banned Huawei phone. One example is VLC....

Need to strick a balance between background running apps and apps developer.

Really ? Then should I use back 4g and change all my other settings ? But my battery literally cant last for more than 24 hours , I woke up at 730 with full battery and now is 55% and i mostly dont use phone during office hours.. only break time

exactly... but as one user here said, general consumers dont care. as long its good out of the box

for power users like us we are open to more options

samsung with some tweaking can achieve as good batt life as huawei

From just standby tho meaning the screen isn't even on , just idle in my pocket

then I understand your complaint. can you try these steps. click on the red arrow to bring you to the original post

This post has been edited by ZeneticX: Mar 11 2019, 01:56 PM

Thank you very much , and for everyone who contributed or spend time discussing about this nonsense. Maybe I have high expectation on Samsung or I'm just a tough customer. Hopefully this shit will get better once Samsung has learnt my battery usage

Cheers everyone

iPhone have very good stand by times so its not surprising

which oppo and xiaomi model? flagship / mid range / low range?

most mid or low range phones actually have better battery life than flagships because they dont offer much in terms of software features and they usually come with bigger battery especially those China brands. not to mention their less complex and slower processor means lower power consumption as well

This post has been edited by ZeneticX: Mar 11 2019, 02:08 PM

Because cheap phone user 1st time buy expensive phone.

They expect battery to last forever and everything is lightning fast.

Just use the phone for a week or two and leave it be. Charge it if and when you have to. It'll sort itself out.

My current battery usage (on 4G) similar to yours (also using S10) but I'm already 14 hours on battery (compared to yours 6 hours on battery indeed very short) but mine has been tweaked similar to the tips shared by ZeneticX. Also now the phone still in usage pattern learning period which may last up to 6-7 days, once it finished learning, it will help to improve and stablize the battery life

Cheers

Yea dont worry much about it. Happened the same with my Note 9. Didn't panic, now i see its true capacity since its optimized.

Chill Tan Sri , I just dont expect it to be so lousy. Losing 10% on standby isn't in my standard for any phone and I never complained anything about the speed. Even my first android phone back in 2014 HTC m7 can last better than this


Anyway the previous oppo I used was the one offer by maxis, a77 I believe and xiaomi I got no idea but it's definitely the entry level but it's so good tbh. I'm dont judge phone base on price tags and honestly I think it's on par with premium brands in terms of processing speed and battery life just not camera

Your 2014 HTC m7

First 2 days SOT how many hours?

But if certain apps that I really use and it is banned on Huawei phone, that is a drawback to the phone and I might not get that phone. Like I said they need to strike a balance... Huawei is too aggressive and that's actually bad.

Imagine you buy a phone and this app cannot use, that app cannot use.. Really sien. All in the name of conserving battery life. I buy my phone to freaking enjoy whatever I want... Lol

No idea mate I think I was about 16 or 17 years old when I got that phone . But the point is not all flagship phone as you describe takes battery fast on standby. I got no problem if it takes battery fast when I'm using it on heavy apps or game.

And that being say when I was young my first android phone can out survive 2019 battery. Hell even my old iPhone 3g can survive longer on standby.

Fyi I'm not here to discuss on technical matters, just simply here to tell you that my old device flagship to some temporary phone has never given me issue regarding battery to the point I need to discuss it on internet.

Yes! If this phone is draining battery normal for my case (based on ohman saying flagship is meant be like that) then I think Samsung really doesn't have the balance for endurance / sustainability.

Bro. If you are serious.

Come to Samsung s10 thread.

We do step by step trouble shooting.

Edit: if the phone is this bad, how are they going to sell 45mil s10 this year?

This post has been edited by ohman: Mar 11 2019, 03:33 PM

lets put it this way

hardware tech had been progressing rapidly these past few years, especially screen, camera and software

but battery tech is pretty much stagnant, except increase in capacity

its not surprising some old or basic phones can last longer

Well idk for Samsung but I remember getting some advertisement for my old phone that said its processor takes less power to operate and its more efficiently.

Well as I said maybe I expect too much from a Samsung. I really do appreciate everyone's opinion and taking time to tell me what is normal etc however I just kinda have an expectation on phone and losing tons of battery at idle is really just shit for me

Yea man.... People want more POWER, FEATURES, FUNCTIONS, Better CAMERA, BIGGER SCREEN, More Apps, Blah blah blah.... but the battery can only give that much of juice. Samore, people want it Small, SLIM and can fit into 1 hand.

Kesian the battery!!

Imagine putting this battery onto the old Nokia phone... Power gile!!

Go to the S10 forum, you just need to kill those s2pid apps running in the background. including those pre-installed apps which some people dont use. Every app developer will try their best to have their app to run on the background, So you will just need to kill it

Ahh i see thanks for all your guidance, I believe the way to overcome this issue would be to surpass the technology barrier regarding the processor . If it can run super efficiently I guess the power needed to run all the apps and hardware can fall drastically. Anyway thanks for your guide

People buy whatever they think is trendy or high demand or a prestigious. Strong marketing can do the job. There is a saying that apple can sell anything for a million and people will still buy it's just the matter of time. Samsung has strong marketing too this time their tag line was something like "10 years perfection" or something I cant remember but tbh I'm sold just by the packaging

But you saying people using low to mid range phone expect battery to last forever and lightning fast is wrong and isn't nice dont you think ? I'm age 22 I may have more small revenues and asset than you when your my age and someone younger may have start earning 5 figure. Theres always someone better

I dont think it's nice to judge someone just because they have used some cheaper brands phone for business phone.

Anyway to answer your question if everyone thinks it's normal for first few days and so be it . I'll just send for warranty or further diagnosis in the future if problem still occur

key point is optimization, i suspect exynos is not efficient compare to snapdragon,test run by anandtech suggest the kernal use for exynos are badly optimized (us snapdragon version produce much better results)

s10 got 3400 mah, the size is decent, yet most of the user only managed around 4 to 5 hour sot(which is average in 2019), Oneplus 6 with smaller battery manage to do well ( around 6 sot), granted op6 only got 1080p, but that's not the main issue.

the only way to offset is bigger battery,like note 9 and s10 plus,i think offer better value than s10.

Awwww triggered. Good for you, but some may never make 5figures the rest of their life.

And given that you call your whole experience 'shit', maybe like what people say, shit people encounter shit stuff.

If you have so much revenues as you claim you wont be complaining about this. Sometimes it could be a simple user mistake like brightness set manual then set to 30% but easier for us to help you is to share your battery usage after 1 day to 2days.

Btw share this page


This post has been edited by Theoutspokenguy: Mar 11 2019, 04:29 PM

Repeat

This post has been edited by Theoutspokenguy: Mar 11 2019, 04:27 PM

Forgot to mention, recently like 3 weeks ago. I did a test on our phone ISP vs phone battery life. Found out that 1 phone network (ISP) consume more juice while using the same phone. Reason being it's very often on H+ and the phone has to use up more juice to receive and transmit with that weak signal.

The comparison was between Unifi Mobile and U Mobile. U Mobile seems to drain more battery juice as it often toggles between H+ and 4G (Depending on your location - only speaking about my location) and I am not talking about a slight difference, it was a significant difference. Now I am testing out XOX.

So your telco also plays a role, just take note on your connection.

disclaimer : I do not work for any of those telco and in fact my main line is using UMobile because they have the most suitable package for my usage.

This post has been edited by x-frame: Mar 11 2019, 04:48 PM

some are reporting similar screen on times on the S10 to S10+ (5 - 7 hrs SOT)

the only one which is sort of mediocre is S10e but thats expected given its size

but just wanna repeat my point, battery life is very subjective and everyone got different expectations

screen on time alone for me is not an accurate representation of the overall batt life, as most of the time to get good screen on time you would sacrifice the stand by time

i agree,

good thing is s10 series got wireless charging,just buy a pad and you're good to go(put the pad on office)

if ts really concerned for battery,sell s10,buy note 9 and s10 plus

i hope Samsung would improve software optimization and its exynos, else it would turn down many buyer(eg me)

The revenue is just an analogy my friend , there is a word "may" if you understand. Anyway I've used it more than 2 days however factory reset after another removed the data .



Ps I found the definition of sot

This post has been edited by Lavalemon: Mar 11 2019, 05:36 PM

Samsung phones are known to be not fully optimized. Thats why the battery life is usually average only.

Yes thr will be some clowns who say turn off this and that , reduce resolution to save battery but thats not the point.

If u need to turn off many features whats the point?

Kirin processor is super efficient and its so optimized .Thats why battery life on Huaweis are fantastic. Its the 2nd best optimised phone behind apple. Of cuz nobody beats apple when it comes to optimization.

Alot of samsengfags are gonna defend but thats the fact which they cant accept.

Mate I'm not triggered as much as you think I am , I dont really take pride in arguing over some random person from the internet. However I just think you lack the social skill to interact or maybe you're just not understanding my analogy in judging

Anyway have nice day and stay off this thread if you're being triggered on the other end

Yes I totally agree with you but certain people be talking about flagship phone are meant to be like that lol. Just smh , finally someone who shares same pov as me.

It just isn't even practical enough

Lavalemon Just sell it off. Save your headache and time to even need to argue and post in the forum as you're earning 5-figures. Huawei and Kirin will suit as the owner comes from super rich.

Samsung phones are for samseng owners.

That being said thank you everyone that has given me input , I will most probably just tweak the phone and be done with this thread.

No point for you to tweak since you're already dissatisfied with it.
Just sell it off and switch to Huawei/Kirin camp.

Yo I wont be flexing 5 figure , it's an analogy but seems many cant comprehends theres always another taller mountain analogy.

Well too bad

so have you sold your phone yet?

the huawei threads are waiting for you

you speak so highly of huawei yet i never see you in any huawei threads, only samseng



This post has been edited by ZeneticX: Mar 11 2019, 05:57 PM

"cuz nobody beats apple"... you need to update yourself mate. Iphone is no longer the battery life winner. There are many battery life test comparing iphone, huawei, samsung, one plus, etc....

Just go youtube and search. Saw a few, Iphone was the first to die... LOL! Huawei second best? Let you go and search it first...

Iphone is meant for God.
The creator is a God (not the current CEO).
Don't challenge God's wills!

This post has been edited by David83: Mar 11 2019, 05:58 PM

dont bother him

later he say you samseng owner cannot accept fact

Dang everyone is turning some what salty Haha. Chill guys no war. Thread closed !

I might if the battery really still doesn't meet my expectations, what model do you recommend?

I'll be honest I'm not into the technical specs and I just got this Samsung base on their marketing

Huawei for sure.
The Kirin and its dual-NPU is superb at the top of Mt Everest.
Even Huawei top management asked Trump to ditch his Apple to use Huawei.

2hrs 10% decrease is okay already la

have you updated all apps..? from google store and samsung store..?

Maybe lemon unit. Why don`t you insist Samsung to change 1 unit for you 1 to 1 as it is still before 7 days grace period.

My S10+ took at 6 March 2019 10 AM ++ use until now already 5 days + only charges 3 times.

No doubt if you really set your phone properly the battery can last very long and can cater for full day usage or even more.

Make me always wonder how sony can maintain battery life with such a small size battery compare to other brand..t

TS go get yourself this phone if you want long lasting battery life. The phone model Power Max P18K Pop by Energizer if you do not mind the bulkiness.

It is all about the operating system optimization.

it says alot when u agree with Kevin23...
i think no matter how much you tweak, its not going to satisfy your requirements...

Since youre not into tech specs.. get a Poco F1 or a MI 9 and be done with it

I just might , I need a phone to WhatsApp and call mostly only that I can really just neglect lol and able to hold alot of conversation without lagging. Now I'm open to new options like Hua wei.

I'm just a lay man tbh if Huawei put more effort into advertising I'd just buy it.


As for lemon phone 1 to 1 exchange I'm not able to because technician said my phone is working just fine. Not sure how they test but I would think they did it running stock without sim card and network lol.

I agree with him on the fact that if you tweak (switching certain cool function off) in order to allow your device to be fully able to suffice your daily usage then what's the point ?

I personally think my battery consumption is not normal. I never bought any phone that will lose 1 % battery from under 5 minutes of face booking

This post has been edited by Lavalemon: Mar 11 2019, 06:32 PM

Optimized software dumbo. But bcuz iphones usually have small batteries so of cuz they have lower sot.

I never said iphones are battery life winners. I said they have the best software.

This post has been edited by kevin23: Mar 11 2019, 06:31 PM

I dont think it's ok.. 2 hours standby meaning my screen is off only 4g is switch on and device in my pocket


This is the standard of expectation I have tbh, mine isn't plus cause I dont really enjoy big ass screens it's a hassle to keep in my pocket. But I dont think the normal version of s10 falls very far from the tree.

none of us samsung owners ever done any tweak until it suffer our daily usage

and if you are new here, just fyi kevin23 have a grudge agaisnt samsung. so his comments are a bit bias

take it as you will and take ours into consideration. if you still agree with him, as others had said here, just get a huawei

actually, I really recommend you getting a huawei. dont follow kevin23 footsteps ok. rant everyday on forum about a brand and his phone and yet didnt managed to get something he like

Lol alright man , tbh hahaha I thought he wrote typo or it's a Malaysian spelling for Samsung etc. I never thought that he was actually meaning samseng on purpose gg. But yeah thread closed my titties lover thanks for everyone's input and recommendation