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Loans MBSB, F*cked up bank?

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TSGameSky
post Mar 7 2019, 07:41 PM, updated 7y ago

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Im using mbsb as my home loan as per agreement from my. home developer last time either mbsb or borneo housing only can process the loan..

So fast forward.. Got my loan and home.. staff at mbsb counter advised me to use jompay as loan depayment every month.. so I did that for years.

Then suddenly came sms just now said I got months of tunggakan. wtf? Every month payment cantik, gor resit everything..

Then my neighbour last few month also kena the same thing.. 6 months tertunggak and threatening with lawyer.. went at mbsb and mbsb admitted their fault coz someone resigned and forgot to handover to new staff about his details thus payment didnt get updated.

Anyone else having such fucked up moment with mbsb?
SUSDavid83
post Mar 7 2019, 07:43 PM

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Have you called the bank for clarification?
Did you pay your annual fire insurance?
TSGameSky
post Mar 7 2019, 07:46 PM

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QUOTE(David83 @ Mar 7 2019, 07:43 PM)
Have you called the bank for clarification?
Did you pay your annual fire insurance?
*
operation only office hour so gonna call them tomorrow.
everything is clear.. insurance and stuff..

my friends that using mbsb also facing almost same situation as mine.. some especially personal loan been charged hidden fees and payment different from what already been agreed on during signup.

sigh.. guess gonna change to other bank for home financing after settle this mbsb fiasco
TSGameSky
post Mar 7 2019, 07:50 PM

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kek surat apa pun takda.. notis pun takda.. then said i got tunggakan..


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SUSDavid83
post Mar 7 2019, 07:55 PM

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QUOTE(GameSky @ Mar 7 2019, 07:50 PM)
kek surat apa pun takda.. notis pun takda.. then said i got tunggakan..
*
Kan ada cakap, kalau sudah buat bayaran, boleh tak pedulikannya!

This post has been edited by David83: Mar 7 2019, 07:55 PM
TSGameSky
post Mar 7 2019, 07:56 PM

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not satisfied lel.. wonder why so fakup one
TSGameSky
post Mar 7 2019, 08:01 PM

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nor just me it seems


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alexkos
post Mar 7 2019, 09:29 PM

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QUOTE(GameSky @ Mar 7 2019, 07:50 PM)
kek surat apa pun takda.. notis pun takda.. then said i got tunggakan..
*
wah, if receive sms like this, heart attack here....why bank so careless one?
SUSDavid83
post Mar 7 2019, 09:31 PM

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QUOTE(alexkos @ Mar 7 2019, 09:29 PM)
wah, if receive sms like this, heart attack here....why bank so careless one?
*
Why need to be heart attack?
Just call CS for clarification.
TSGameSky
post Mar 7 2019, 09:31 PM

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QUOTE(alexkos @ Mar 7 2019, 09:29 PM)
wah, if receive sms like this, heart attack here....why bank so careless one?
*
ikr, seems asked around my peers..they all got bad experience with mbsb... and my friend worked in those houseloan dept also mentioned mbsb kinda like "bunuh bangsa"

wtf.
alexkos
post Mar 7 2019, 09:34 PM

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QUOTE(David83 @ Mar 7 2019, 09:31 PM)
Why need to be heart attack?
Just call CS for clarification.
*
haha....it's like, faithfully paying house loan every month, then message come say woi why no pay? want further action? blink.gif
SUSDavid83
post Mar 7 2019, 09:35 PM

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QUOTE(alexkos @ Mar 7 2019, 09:34 PM)
haha....it's like, faithfully paying house loan every month, then message come say woi why no pay? want further action?  blink.gif
*
If your bank is dogily charging you hidden stuffs, you can always file a complaint with BNM and OFS.
TSGameSky
post Mar 7 2019, 09:52 PM

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guess that's what im gonna do tomorrow.. no calls, no letters suddenly got sms tertunggak ...will call their cs and then lodge report on bnm and ofs..thanks for mentioning ofs as well

This post has been edited by GameSky: Mar 7 2019, 09:53 PM
TSGameSky
post Mar 8 2019, 01:22 PM

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tried hed over mbsb branch.. they off at noon.. wtf..

called cs instead they said got increment since last years.. tiaw them kawkaw since I dont get informed at all about these..

gonna lodge complaint after this
METALRAGE
post Mar 8 2019, 04:01 PM

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this case is not uncommon. but it should not be like that.

you should bring this up to bnmtelelink. last time i lodged a formal report and then only the (in my case) insurer take my case seriously. before that all blame me. after 1 formal complaint to BNM with a chronology of events, straight u-turn from them.

http://www.bnm.gov.my/index.php?lang=en&ch...mplaint_redress

good luck TS
AskarPerang
post Mar 9 2019, 08:10 PM

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MBSB very famous for doing such thing.
They even lelong ppl houses before by mistake. Got a buyer won but MBSB eventually cancel the sale. Not 1 case but few cases.

Is the worst bank in term of managing your loan repayment.
TSGameSky
post Mar 14 2019, 09:32 PM

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QUOTE(METALRAGE @ Mar 8 2019, 04:01 PM)
this case is not uncommon. but it should not be like that.

you should bring this up to bnmtelelink. last time i lodged a formal report and then only the (in my case) insurer take my case seriously. before that all blame me. after 1 formal complaint to BNM with a chronology of events, straight u-turn from them.

http://www.bnm.gov.my/index.php?lang=en&ch...mplaint_redress

good luck TS
*
QUOTE(AskarPerang @ Mar 9 2019, 08:10 PM)
MBSB very famous for doing such thing.
They even lelong ppl houses before by mistake. Got a buyer won but MBSB eventually cancel the sale. Not 1 case but few cases.

Is the worst bank in term of managing your loan repayment.
*
i know right, after the 5 years tenure ends..gonna switch to other financial body... lodged dispute and blamed the cs kaw kaw and they keep call me every day to settle the problems.. I just scold them kaw kaw since they can send sms on the tunggakan, but not telling customer on rising fee and other charges.
not a single letter or call mentioned about my current year repayment and everything..

and yeah, the worst bank ever.
cklimm
post Mar 14 2019, 11:42 PM

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QUOTE(AskarPerang @ Mar 9 2019, 08:10 PM)
MBSB very famous for doing such thing.
They even lelong ppl houses before by mistake. Got a buyer won but MBSB eventually cancel the sale. Not 1 case but few cases.

Is the worst bank in term of managing your loan repayment.
*
But thats the only bank that gives 105% housing loan for PTPTN blackists yo brows.gif
Ethan
post Mar 15 2019, 09:30 AM

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Yes, it is a f-up bank.
I have faced similar situation and I cannot take it no more; decided to settle the loan earlier. Now I am a happy boy. biggrin.gif

That's why I don't buy its shares... Really no confidence in it.
TSGameSky
post Mar 15 2019, 11:05 AM

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apparently they blamed their agents for not hantar the surat.. comeon.. mbsb is a f*cking bank institute..can't they just call or sms customers too... send sms boleh, inform customer cannot.

stupid f*ck
andyjyneo
post Jun 28 2019, 10:30 PM

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MBSB is certainly the most useless bank in Malaysia.

I tried to went to their bank to open a current account for my company.
So they asked me a lot of question like why i chose their bank to open account, ask me to furnish my company bank statements, etc.

Since it's a new company, how am i going to produce bank statement?
There's a lot of god damn banks hungry for business, and MBSB tidak apa attitude will kill them soon.
TSGameSky
post Jun 29 2019, 08:56 AM

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mostly MBSB got a lot bumi..well bumi attitudes you know la.. when I asked for my current statement and current balance... the staff can ask me, what is that.

wtf?
tiramisu83
post Jun 29 2019, 01:44 PM

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QUOTE(Ethan @ Mar 15 2019, 09:30 AM)
Yes, it is a f-up bank.
I have faced similar situation and I cannot take it no more; decided to settle the loan earlier. Now I am a happy boy. biggrin.gif

That's why I don't buy its shares... Really no confidence in it.
*
in fact you should buy it because they use your money to invest something else 'first' biggrin.gif joking
kart
post Jul 20 2019, 04:25 PM

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Does anyone have a Cash Rich Savings Account-I (Link), in MBSB Bank?

1) Is it possible to activate the access to MBSB Bank internet banking, without getting the debit card? Perhaps, the bank can give us a temporary card number for the activation.

Annual fee of RM 8 is imposed during subsequent years, for MBSB Visa Debit Card-I (Link).

2) Is the 2.68% interest for this saving account calculated based on daily account balance, and is credited monthly?
I do not really understand the Tawarruq concept, as mentioned in Specific Terms & Conditions (Current Account-i and Savings Account-i)

Thank you for your information. smile.gif

This post has been edited by kart: Jul 20 2019, 04:27 PM
Pikichu
post Jul 21 2019, 05:51 PM

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QUOTE(David83 @ Mar 7 2019, 09:35 PM)
If your bank is dogily charging you hidden stuffs, you can always file a complaint with BNM and OFS.
*
What is OFS ?

QUOTE(METALRAGE @ Mar 8 2019, 04:01 PM)
this case is not uncommon. but it should not be like that.
you should bring this up to bnmtelelink. last time i lodged a formal report and then only the (in my case) insurer take my case seriously. before that all blame me. after 1 formal complaint to BNM with a chronology of events, straight u-turn from them.

http://www.bnm.gov.my/index.php?lang=en&ch...mplaint_redress

*
+10 best share.

QUOTE(AskarPerang @ Mar 9 2019, 08:10 PM)
MBSB very famous for doing such thing.
They even lelong ppl houses before by mistake. Got a buyer won but MBSB eventually cancel the sale. Not 1 case but few cases.  Is the worst bank in term of managing your loan repayment.
*
+1 thanks for sharing.

QUOTE(kart @ Jul 20 2019, 04:25 PM)
Does anyone have a Cash Rich Savings Account-I (Link), in MBSB Bank?

1) Is it possible to activate the access to MBSB Bank internet banking, without getting the debit card? Perhaps, the bank can give us a temporary card number for the activation.

Annual fee of RM 8 is imposed during subsequent years, for MBSB Visa Debit Card-I (Link).

2) Is the 2.68% interest for this saving account calculated based on daily account balance, and is credited monthly?
I do not really understand the Tawarruq concept, as mentioned in Specific Terms & Conditions (Current Account-i and Savings Account-i)

Thank you for your information. smile.gif
*
I don't have such account and seeing so many feedback experience. I dare not open MBSB.

Lots of bankers used to say Islamic Banking is good.
But Saudi Arabia buy so much war machines from USA.... so I guess I don't know Islam after all.

 

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