qoo10 - smartgadget buyers ..

mine is ready for collection at their shop.
no cancellation, etc. all good.

mine coz initially i asked for self collect. and becoz i received the gdex email .. i msged them back saying why the confusion here.

they replied saying they need to key in the fulfillment of qoo10 hence the gdex delivery.
told me ready for collection anytime today.

so no worries, all purchases are ready i believe in their shop and up for shipping.

i think if you hav opted for delivery, you should wait then .. to avoid unnecessary delivery confusion. dont know if they have the manpower to handle the extra customer service workload like senheng or senq.

you should whatsapp them, wont get prompt reply, but they will reply nvertheless. i msged them yesterday evening, today morning only received their reply.

good luck

oh, same like me then. whatsapp them quickly!
most likely it's ready for collection in their shop. the qoo10 notification is just for formality sake.

can start own queue before 6am .. kiasu wins! lol..

good publicity for Samsung.

collected mine .. and it's fully sealed. how do we register the phone warranty and the protection plus? can we do it on our own?

shop said will be done by samsung directly . hmm

anybody knows how to register the ewarranty and the protection plus? my unit is sealed and seller seems to have no clue thanks

mine's the same, i then called their helpline, and seems like there's a whole bunch of details you will need to email over.
Please make sure you include your free gift (mine is the watch) as a separate ewarranty unit. And remind them bout the protection plus activation.

here's the response :

This SAMSUNG E-Warranty service is applicable only to Samsung mobile phones, tablets and gears purchased through SAMSUNG authorised retailers in Malaysia only.

A) For SAMSUNG Mobile Phone/Tablet/Gear;
Please provide us the information and email to ewarranty.sme@samsung.com

Information needed to facilitate your enquiry;
1. Purchase receipt (attach with email)
2. Full Name:
3. Mobile number : (e.g.: 01234567890)
4. Date of Purchase:
5. Model code:
6. IMEI number /Serial Number: (e.g.: 3554XXXXXXXXXXX)
*If your purchase receipt do not have any info of IMEI or Serial Number of your device, please then provide us with a picture of the sticker on the outer box which contain the IMEI/Serial Number
7. Email Address:

B) For all other SAMSUNG products not stated above
Please log on to http://www.samsung.com/my/support/warranty/ or visit to the nearest Samsung Service Centre http://www.samsung.com/my/support/servicelocation/

seller should register.

but yes, it shld be automated to a certain extent too frm samsung's side, tagging these purchased units from the preorder batch so the protection plus is tagged to each and every individual unit prolly based on the serial or imei, but nope! no such thing.

the protection plus or extended warranty will auto register when you update your device according to support and send the details to samsung which will auto update their system in the next 90 days. prolly from the members app as well.

ah that's a much shorter method if it's the same then. wasn't advised or mentioned by their careline.

u mean in members? that is not the ewarranty. i've asked the careline the same

i'm just answering questions here..no chill pill necessary
i've already done the necessary for my unit.

mine was sealed, seller passed me a blade and wanted me to open it infront of them, and when i asked bout the warranty registration, they were clueless.

just sharing if anyone has the same prob. cheers

https://www.youtube.com/embed/UXF5sbhgnZE


Fingerprint on screen.

at 10:55 onwards, this is reliable .. scan 3x with 3 different angle.
give it a try.

i've registered the same thumb 3 different angle for each profile and the result has been great.

initially, it was very bad and the slippery screen protector not helping.

ex s8 user here.
the ceramic ver is heavy and big. not used to it lol.

the weight seems to be about the same as the note 9 i think.

Just did a quick check online on the weight .. ceramic s10+ is 198gm .. Note 9 512gb is 201gm

i'm from s8 as well. i find that the s8 screen is really over saturated.
your eyes gonna thank you for switching over to s10 screen. i'm using the natural setting btw.