If you return the device once your contract reached 24 months, they won't charge you anymore but if you did not return the device, you will still be charge until you visit Maxis Centre to return the device. If you decided to keep the device, there will be one-time fee that you need to pay to keep the device and they will stop the monthly charges as well

Clause 19 is for those who do not want to continue to pay for the monthly commitment after 24 months(terminating the service) and do not want to return the device. They will charge the non-return device fee immediately.

If you don't return the device AND not terminating the service, they will still charge you the commitment fee as per usual even after 24 months

You can refer to their FAQ here: https://www.maxis.com.my/en/personal/devices/ownership.html#

This post has been edited by Mirrors_Edge23: Mar 5 2019, 06:02 PM


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The contract should have 1 month or less for Zerolution to recontract to another device

They will still charge as above as usual if you did not inform them to terminate the Z360 plan