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> Maxis e-billing

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TSnarf03
post Feb 25 2019, 04:48 PM, updated 4y ago

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From: Metro Prima, Kuala Lumpur, Malaysia, Earth, Sol


Big company really good at knowing how to make extra money.

They charge me RM5 for paper bill every month, the only way to avoid that is through e-billing and they require you to install an app on your phone to activate it, and i have tried to do that for the last few months everytime i pay my bills, and everytime also unable to do it. when i call them, they will ping pong me here and there. technically there is nobody on this planet is responsible for that.

user posted image
user posted image

ive tried that at least 5 times already in the pass few months, and confirm got internet, tried different hours(office hours, night, midnite)

Tired of going through maxis, any gov agency can help me with this ? RM5 is not much, but i just dont like how they make money.

This post has been edited by narf03: Feb 25 2019, 04:49 PM
bukechi
post Feb 25 2019, 04:49 PM

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QUOTE(narf03 @ Feb 25 2019, 04:48 PM)
Big company really good at knowing how to make extra money.

They charge me RM5 for paper bill every month, the only way to avoid that is through e-billing and they require you to install an app on your phone to activate it, and i have tried to do that for the last few months everytime i pay my bills, and everytime also unable to do it. when i call them, they will ping pong me here and there. technically there is nobody on this planet is responsible for that.

user posted image
user posted image

Tired of going through maxis, any gov agency can help me with this ? RM5 is not much, but i just dont like how they make money.
*
rclxm9.gif what else u can do? i know.. change telco perhaps hmm.gif
Fujisawa_Ruuzaa
post Feb 25 2019, 04:49 PM

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complain mcmc
Boom Mortar
post Feb 25 2019, 04:50 PM

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jom yoodo
Max.Plan
post Feb 25 2019, 04:50 PM

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go HQ throw eggs
FarEast92
post Feb 25 2019, 04:52 PM

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try remove the app and reinstall then login back
0168257061
post Feb 25 2019, 04:53 PM

EimiFukada
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From: JAVABUS


Go maxis center lor.

Last time when I opened Maxis account they ask me want ebilling or not. I say yes.
then can save the rm5
Proton Supir-ma S
post Feb 25 2019, 04:53 PM

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Why not try visit Maxis Center?
DValentine
post Feb 25 2019, 04:54 PM

On my way
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wat phone u pakai

vivo?
FORTHEWIND
post Feb 25 2019, 05:03 PM

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Hi TS. I've previously had the same problem with you. You just need to call Maxis CS center and request for eBill. The MyMaxis app is garbage IMO. I've tried enabling eBill using the app for 3 freaking months. End up called Maxis CS. Settle. Do note that the paper bill is charged under Value Added Service. Whatever that means. Hope this help.

myteam94
post Feb 25 2019, 05:05 PM

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maxis really funny

use e-bill, get rebate RM5

inside the bill.

Bill summarise: +RM5
E-bill rebate: -RM5
Total = RM0

better dont say the rebate at all..hahaha
wych
post Feb 25 2019, 05:10 PM

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i thought it was charged RM 10?
pokchik
post Feb 25 2019, 05:13 PM

I'm getting too old for this shit
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From: JHB-MLK-KUL



QUOTE(narf03 @ Feb 25 2019, 04:48 PM)
Big company really good at knowing how to make extra money.

They charge me RM5 for paper bill every month, the only way to avoid that is through e-billing and they require you to install an app on your phone to activate it, and i have tried to do that for the last few months everytime i pay my bills, and everytime also unable to do it. when i call them, they will ping pong me here and there. technically there is nobody on this planet is responsible for that.

user posted image
user posted image

ive tried that at least 5 times already in the pass few months, and confirm got internet, tried different hours(office hours, night, midnite)

Tired of going through maxis, any gov agency can help me with this ? RM5 is not much, but i just dont like how they make money.
*
maxis user for the past 15yrs here.

e-billing used since before i have smartphone & maxis has the app.
opted for the e-billing via internet portal many years back.

e-bill sent via email. can also login via its internet portal to view the bill.
payment via e-banking before jompay comes into the game.

no RM5 RM10 charge since how many years back.

This post has been edited by pokchik: Feb 25 2019, 05:27 PM
pipedream
post Feb 25 2019, 05:14 PM

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lj one maxis

charge rm 5 for paper bill konon want to help enviroment

but rm 5 masuk poket ananda
thelonely
post Feb 25 2019, 05:15 PM

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they automatically change to e-bill for me
XxSupaNovaxX
post Feb 25 2019, 05:16 PM

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have u wented to maxis center?
or mcmc?

ensure kopitiam is ur last blogspot brag point

inb4 lowyat.blogspot.com
acbc
post Feb 25 2019, 05:20 PM

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I have given up on Maxis. Already a loyal customer for 20 years plus. Getting worse daily. Many of my usual makan spots no coverage. Complained 100 times and still no action taken.

Porting out of Maxis after June due to contract.
pokchik
post Feb 25 2019, 05:23 PM

I'm getting too old for this shit
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QUOTE(pipedream @ Feb 25 2019, 05:14 PM)
lj one maxis

charge rm 5 for paper bill konon want to help enviroment

but rm 5 masuk poket ananda
*
not defending maxis, but.. are you a maxis user/were you a maxis user before?
Zanei Gundan
post Feb 25 2019, 05:25 PM

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weird

ayam never got paper billing

they send to my emel each month
pipedream
post Feb 25 2019, 05:26 PM

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QUOTE(pokchik @ Feb 25 2019, 06:23 PM)
not defending maxis, but.. are you a maxis user/were you a maxis user before?
*
ya i am subscribing to hamkaling maxshit now, why?
pokchik
post Feb 25 2019, 05:26 PM

I'm getting too old for this shit
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Joined: Mar 2010
From: JHB-MLK-KUL



QUOTE(acbc @ Feb 25 2019, 05:20 PM)
I have given up on Maxis. Already a loyal customer for 20 years plus. Getting worse daily.
*
4G top speed last time higher in my area, but now cut down half at the same spot, same timing of the day..

but maxis is the only telco with good coverage & stability for my cari makan area & hometown,
where other telcos suck.. i have Digi for company phone but downright shittier than maxis.

azbro
post Feb 25 2019, 05:30 PM

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Yes I tot RM10 for maxis

My father registered a line and they say RM10.. I got shocked, so end up use my email.

My dad already very old to play with emails, Smarkphone also difficult for him to use. Some more now troublesome. Unifi even worst, totally no more hardcopy bills.

Azurues
post Feb 25 2019, 05:37 PM

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Their e-billing really trash doh.gif
axymax
post Feb 25 2019, 05:45 PM

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Port out
FollowMeRogerThat
post Feb 25 2019, 06:01 PM

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QUOTE(azbro @ Feb 25 2019, 05:30 PM)
Yes I tot RM10 for maxis

My father registered a line and they say RM10.. I got shocked, so end up use my email.

My dad already very old to play with emails, Smarkphone also difficult for him to use. Some more now troublesome. Unifi even worst, totally no more hardcopy bills.
*
yeah same case. have to help monitor and self print Unifi and Maxis bills
azbro
post Feb 25 2019, 06:13 PM

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From: Johor Bahru


QUOTE(FollowMeRogerThat @ Feb 25 2019, 06:01 PM)
yeah same case. have to help monitor and self print Unifi and Maxis bills
*
Exactly, I show my father I pay online, still he persist on getting the hardcopy bills as evidence just in case. LoL

 

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