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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

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wanttobuylaptop
post Apr 22 2019, 06:47 PM

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maxis price so nice
it would really be the downfall of TM
even now TM still cannot think clearly from top to bottom
my old account deposit still not yet refund, asked them to transfer to my new unifi account they told me will issue cheque. that was 8 months ago.
then last week ask them the deposit, they said will transfer to bank account
ask this ask that documents still no respond after given
make aduan mcmc yesterday, today terus call, no need document sir we will transfer to your unifi account ya...
anyone know the mesh wifi router maxis provide is what router?
wanttobuylaptop
post Jul 12 2019, 03:11 PM

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QUOTE(JuneResources @ Jul 11 2019, 03:05 PM)
Hey guy, still got ppl haven't get turbo upgrade?

My one check from online portal (Under turbo status) got mentioned New Entitlement Package expected August 2018 - December 2018..

Oh well, now already half year 2019, don't see any changes.
When try to live chat with them, mention turbo upgrade has been over.

Any ppl suffering this?
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my friend still @ 30 mbps.
ask him to complain to mcmc but he say no time lol.
when your speed isnt upgrade by the due date, it means tm ignore you already.
unless you straight shot an emai to MCMC for the matter, tm will continue to ignore.
TM is like kid still, sometime we need to show the stick, only they will move and do what they are told to do.
last time i get my turbo 3 months after i install unifi...they work very fast when MCMC is taking serious concern with the case.

wanttobuylaptop
post Oct 2 2019, 01:29 PM

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Wow, know about this and come check here because of same concern haha. Am with 300 turbo upgrade with 139 per month. If i redeem now means i locked 139 per month for as long as i stay with unifi right? Not just 24 mths based on tnc?
wanttobuylaptop
post Oct 2 2019, 04:17 PM

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QUOTE(Mazda9 @ Oct 2 2019, 09:20 AM)
Just checked with TM at Menara TM, those who got turbo upgrade their discount is perpetual meaning "permenant" and it will remain as long as you don't terminate your Unifi account.

The only difference for this "pay nothing promo" for me is they offer me free unifi subscription till december and it will extend my contract to 24 months which i'm not interested and I would rather not sign up the promo as i'm paying RM159 for (800mbps + free unlimited calls+ hypptv ultimate pack) and im currently contract free.

** You cannot remove your Hypptv pack from your unifi account completely eventough you are no longer on contract. But in my case, i can downgrade my hypptv pack from ultimate to standalone pack and can save RM30 monthly. Meaning my new subscription fee would be (800mbps + free unlimited calls + standalone pack (aneka/varnam/etc) for RM129 instead of RM159.**
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QUOTE(joeblow @ Oct 2 2019, 02:36 PM)
A couple of things to add from my chat with live agents.

For those who's under contract (just subscribed this year) can also enjoy this promotion. Just that the contract will be renewed for 24 months with no penalty based on the activation date. Modem continues to be free, however router warranty still one year from the date of first registration, not the renewed activation date.

For my case, my bill cycle starts at 22nd every month, meaning 22nd Sep I already paid for 23rd Sep to 22nd Oct bill. According to the agent and the faq online, suppose the new activation date is 22nd Oct, the free period starts from 22nd Oct despite the fact I applied on 2nd Oct. If the new activation date is 10th Oct, the free period starts from 10th Oct. According to the agent, the 11th Oct to 22nd Oct period I already paid will be brought forward to the Jan 2020 bill cycle as rebate (don't know if it is true, to be verified). Anyway even from 22nd Oct, 2 months free better than nothing.

Please be careful about the plan you are submitting. The discounts etc are based on the plan you are submitting. If you follow the TnC pdf like some bros here pointed out, you submit the wrong plan and you will be paying for that price plan you submitted.
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i check under my dashboard and find this

Residential High Speed Internet

exxxxx@unifi


Promo Discount 24 Months

Promo Discount RM70

thats means my discount is not perceptual and will revert to 209 after 24 months?
currently 139 300mabs turbo boosted.
so if i redeem the paynothing and will have to pay 209 when my discount ended?

wanttobuylaptop
post Oct 2 2019, 06:48 PM

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i chat with online CS, and yes the discount will be gone as per current expiry even i redeem the promo. in my case, my price will shot up from 139 to 209 from AUG 2020 to OCT 2021.

so, no redeem for me.
wanttobuylaptop
post Oct 4 2019, 12:37 AM

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Haiz, consider tm is like what, 35 yrs old company? Want do a simple promotion also hide here hide there scare give too much goodies to customer...
Macam kids do business. Want promotion why cant do it proper and makes everything clear and simple. Having and promotion and making customer second guess the company intention its really a failed tactic.
wanttobuylaptop
post Oct 4 2019, 04:04 PM

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Aiyo, the most confuse think is for us who has 24 months discount on top of our subscription, will we get to pay non discount price when the 24 mths is up from our service activation date...if so, many will kena at least 1 yrs of extra charges
wanttobuylaptop
post Oct 14 2019, 12:48 PM

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When to tm point at taman ungku tum aminah skudai, cos already 5 working days no respond. They checked said no order, and said they cannot do any order processing for pay nothing. Ask me contact live chat. Live chat said make report, wait three days for feedback.

Seriously, tm is shit.
wanttobuylaptop
post Oct 17 2019, 01:35 AM

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Report back to confirm i also get my promo discount perpetual after my YEP 300 mbps activated just now.

My service start date had adjusted from today, 17 October

This post has been edited by wanttobuylaptop: Oct 17 2019, 01:36 AM
wanttobuylaptop
post Oct 17 2019, 03:01 PM

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ya they are super screw up especially livechat.
just call the helpline and ask them get someone to call on the matter
tm only do their jobs when we call and escalate the matter
or else, nothing

This post has been edited by wanttobuylaptop: Oct 17 2019, 03:02 PM
wanttobuylaptop
post Oct 24 2019, 06:10 PM

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funny when i get my service change to YEP, my service started date initially is Oct 2019
now i check again on web, no more service start date
and on app, it reverted back to Aug 2018...

wanttobuylaptop
post Oct 25 2019, 05:16 PM

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if you got offer by Maxis, teach them how to offer properly la
you are under 139 with unifi TV and maxis try to sell you 139 for the same speed ka?
upgrade ur line to unlimited for what, mobile can always jump ship no contract.
so if maxis want offer you, offer you 99 or something for the speed to justify the jump la.
for unifi if do paynothing you at least get 2 months waiver what, thats 278 + 6%
easy circumstances with simple solution
remember maxis gotten your details dunno from where, and it is only fair if you get better offer not same offer ma.
wanttobuylaptop
post Oct 29 2019, 02:57 PM

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most who got cheap packages are with TM for as long as a DECADE or so
others got cheap packages because non stop complaining to MCMC and TM
and some come out shout only do nothing and demand TM explain..What?
TM owe user money now ka? TM must roll out red carpet to each and every user and beg the user to subscribe to cheaper packages ah?
or TM need to educate user to make proper complain so can get cheaper monthly fee?
i got an easier solution. The telco market is being open up, GO OPEN ONE la.
And brilliant guy/girl, you come to the forum most visited in MALAYSIA and saying ppl here are dumb, can show us your nobel prize award?
perhaps because of you BID data innovation?

This post has been edited by wanttobuylaptop: Oct 29 2019, 03:01 PM
wanttobuylaptop
post Oct 29 2019, 03:29 PM

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we know internet is a fair place and everyone entitled free speech in expressing their view, that include those who cannot think straight and blame because they are a bit hard to figure out the truth
but having someone like this in a tech forum that is about the best in SEA, that still comes at a shock.
well, everyone can surf obviously.

QUOTE(fruitie @ Oct 29 2019, 03:20 PM)


Wow, who are you? Those people on this thread are longer than you are here. So just don't make everyone laugh.
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well based on the same logic, maybe employee from TIME, connectme or celcom fiber?

This post has been edited by wanttobuylaptop: Oct 29 2019, 03:30 PM
wanttobuylaptop
post Nov 5 2019, 08:24 PM

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https://m.tb.cn/h.esnH3iD?sm=958c9c
Dunno stolen or smuggle, taobao is having cny599 for this...
wanttobuylaptop
post Nov 5 2019, 11:38 PM

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QUOTE(blacktubi @ Nov 5 2019, 10:23 PM)
They are either refurb or repaired.

You are lucky if you get something with full 100% working performance.

I knew someone in this business.
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ya my biggest problem is, even refurb or repair, the price can go so cheap...
were toss between getting this or AC86 with official Asus China warranty...
AC86 cost ~799 CNY tho..
wanttobuylaptop
post Nov 7 2019, 09:31 PM

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QUOTE(zinze36 @ Nov 7 2019, 09:13 PM)
Hi, planned to buy a new router to replace my old router DIR-842.
Below is the price i saw from lzd.

RM258 TP-LINK Archer C9 AC1900
RM305 TP-LINK Archer A9 AC1900 MU-MIMO
RM418 TP-LINK Archer A10 AC2600 MU-MIMO
RM425 TP-LINK C2300 AC2300 MU-MIMO

RM235 D-LINK AC1900 DIR-878 MU-MIMO
RM375 D-Link AC2600 DIR-882 MU-MIMO

I also read some review and wonder why A9 is cheaper than A10 but the speed is better rclxub.gif

user posted image

user posted image

my unifi package is 500Mbps, any suggestion?  notworthy.gif
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i am very interested to know how d-link perform company to asus on similar grade router eg AC86u.

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