If I remove all will be RM 69 only.
More like only you read wrongly. I did mention from the beginning I wanted to remove one.

If I get RM 69 only, people here will jump.

Maxis price for 300,500 and 800Mbps is much cheaper...

300Mbps RM 149

500Mbps RM 219

800Mbps RM 299

My main usage is Netflix and was very satisfied with my Unifi 100Mbps for the past 10 months since installed.

But, for the past 1 month, TM decided to throttle my Netflix streaming at night and the quality fluctuate between 480p and 720p, occasionnaly get 1080p for few minutes and can forget about 4K on my Sony 4K TV and Apple TV 4K.

When test speed with Fast and Speedtest app, it's always show almost full speed of 100Mbps. Restart router numerous time but each time will only improved for a very short time.

Very frustrating, any advise on this ? I know by reporting this issue to Netflix and TM will only make them blame each other without any solution.

 

I have complained to TM and also SKMM about removing UNIFI TV RM 30 /month. Received reply from TM via SKMM as follows :

UNIFI TV package:-

We wish to reiterate that TM is deploying Fibre optic infrastructure that will enable residents to enjoy a triple-play or three-in-one service of Voice, High-Speed Internet and IPTV (offering a new TV viewing experience). These Unifi services offered to the customer in one package, hence we are unable to provide separate service and fulfil your requirement to remove the HyppTV service itself. Therefore, we are sorry to inform that unifi TV service could not be removed from your unifi 100Mbps plan as it came in one package.

You may refer to the Terms & Conditions as follow:-

Clause 6:

6.5. Subject to availability, TM may provide to Customer with 'Triple Play' activation consisting of Internet, Voice and Internet Protocol Television (IPTV) and related TM's Equipment together with value-added services which may be provided by TM together with the subscription of the Service. The Customer shall not be entitled to any rebate or reduction of the subscription fee for any part of the Unifi Service that is provided by TM at no charge to the Customer.

We hope the above explanation clarifies on the matter. We wish to take this opportunity to thank you for your continued patience and understanding as well as extend our appreciation for your continuous support to TM. For further enquiries or feedback, chat with us at unifi.com.my/chat for fast and reliable online assistance. Alternatively, you may tweet us at twitter.com/helpmeunifi or leave your comments at our Facebook page facebook.com/weareunifi. We look forward to serve you better.
Thank you.

Regards,
xxxxxx
Group Customer Experience ( GCX )
Telekom Malaysia Berhad
UNIFI LITE package ( previously called Streamyx from speed 1 Mbps to 10 Mbps ) , TM allows customer to remove UNIFI TV.

Unifi package has been this way from the start. Do you think that most users who don't want UnifiTV would not have removed it if it was allowed instead of paying RM30 per month for so many years?

Also refer to #2 and #12 at the Unifi Home FAQ section of the document..
https://unifi.com.my/lsds/assets/images/per...Q-Home-plan.pdf