I think tm point is misleading you. Back in Jan 2019 I went TM point to apply a new line under the same name, then once installed, go terminate without penalty. Now the overpaid portion for the older line also refunded.

You can try to argue there, sure TM point will give in. BTW I didn't even have to argue my case.

For the Unifi Lite, anyone knows when the quota will set in? Supposed to be Feb 15th but it seems my speed is quite fast despite quota should be finished by now.

Sorry if this question has been answered too many times.

I am very frustrated with the free unifi router (netis orange colour one), keeps disconnecting (or reboot) for don't know what reasons everyday (2 - 5 times average per day).

My budget is from 500 to 1k (max). What's the best value router to recommend? Currently I am on 30Mbps, but might upgrade to 100 or even more (if unifi has it) since TM is supposed to call me on the upgrade options. I like to have something that will be future proof and stable. Too much internet issues ever since I change my plan to the Unifi Basic...

Anyone got good recommendation?

Thank you.

Thank you for your recommendation. Currently I am on VDSL copper, but may change to Fiber. Waiting for TM to give me an answer on the upgrade options...

Can I check if Asus 68 is better than AC2300?

Don't worry, if you terminate at TMpoint, it will be effective on that day. They will send you a final bill to your registered email address. Refund will be via cheque and there's a min amount to be refunded like above 20 or 30 ringgit.

Once you terminate at TMpoint, for my case, you will no longer see your account at the portal. The paper statement is due to time lag... eg, I terminated my auto pay on 23rd April. Thought it was done. But got sms on 24th saying paid on 23rd. It takes time for such things to process.

But as long as you no longer see your account on portal, means terminated. Just wait. But if you can still see your account active, then I think you can call TM. Not sure about you, but the Tmpoint at my area always full and need to wait ages...

Yes I received my final bill at the next billing cycle with the pro rated amount I owe. Since I use autopay, TM needs to refund me. Normally another month for that. Then another final bill that shows 0 amount. BTW I don't get physical copy, just email copy.

The one at Taman Sentosa will pretend not to know (last check April 23rd 2019). If you are still under contract, forget it. I believe the best way for you to get this unlimited package at 89 ringgit is to submit online a termination notice and wait for them to call you to counter offer. Do get Maxis people just in case you need to change to Maxis.

Again, if you are still under contract, I think they will offer you the 139 or 119 package.

Hi there, I am currently using Ugreen cat 7 cable and planning to order more today. Are you saying it is actually fake? Cat 6 sold as cat 7? If so I might as well buy cat 6 which is cheaper.

On another topic, I am currently using Cat 7 from modem to router, over 20 meters. From router to ps4 Pro and laptop is either Cat 5e or Cat 6. I am on 100Mbps Unifi and my laptop speed test ping is around 7 to 9 (8 most of the time) and speed up to 100 to 110+ Mbps. However when I do a speed test on ps4 Pro, it goes up to 300Mbps plus despite I am only on 100Mbps.

So my question is, is my wired connection only capable to go up 300 plus or is it Sony Ps4 Pro tests only up to 300 plus?



This post has been edited by joeblow: Jul 31 2019, 07:47 PM

A couple of things to add from my chat with live agents.

For those who's under contract (just subscribed this year) can also enjoy this promotion. Just that the contract will be renewed for 24 months with no penalty based on the activation date. Modem continues to be free, however router warranty still one year from the date of first registration, not the renewed activation date.

For my case, my bill cycle starts at 22nd every month, meaning 22nd Sep I already paid for 23rd Sep to 22nd Oct bill. According to the agent and the faq online, suppose the new activation date is 22nd Oct, the free period starts from 22nd Oct despite the fact I applied on 2nd Oct. If the new activation date is 10th Oct, the free period starts from 10th Oct. According to the agent, the 11th Oct to 22nd Oct period I already paid will be brought forward to the Jan 2020 bill cycle as rebate (don't know if it is true, to be verified). Anyway even from 22nd Oct, 2 months free better than nothing.

Please be careful about the plan you are submitting. The discounts etc are based on the plan you are submitting. If you follow the TnC pdf like some bros here pointed out, you submit the wrong plan and you will be paying for that price plan you submitted.

Hmm, I think this TM seriously should do something about its promotion. So many hiccups...

For my case, the billing date is on every 22nd. I applied for YEP on the 2nd Oct and got it I think is the first batch on the 8th Oct. But just now I logged into the portal and I see my service activation date is 20th Oct and not 8th Oct. Under Activities I got one Order processing on 7th Oct and another one on 20th Oct.

I guess in 2 more days I will know if my discount starts from the 8th or from 20th. Though only 12 days, still not happy my contract is longer by 12 days...