No need, just call 100, dial 4, bug them, why college students pay rm99 has free call u dont have? If u have time, go to Tmpoint, write a letter, 2 copies, at the bottom, demand for signature of staff attending you to proof that the complain is received, and also leave a field for their internal reference number.

Rmbr, 1st few times, they aint gonna give a damn, show your resolve by refusing to pay, cutoff any autopay stuff. Or better still, to the extent of leezhijiang's way of obtaining unifi coverage, print poster... hehe.

Takes guts and perseverance.

Edit: u mean 600min free call and 100M DL speed, do u?

what are you waiting for?  Just run to nearest TM Point now and request for upgrade to the RM129 100mbps package.

Obviosly he dont want to be jailed for another 2 years