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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

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expl0it
post Feb 18 2019, 09:13 PM

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QUOTE
Anyone facing slow connection around 7pm and on next morning speed drops until 10 to 20 mbps only. Sometime LOS light blinking red on modem in early morning around 6am. Been experiencing this since last Saturday consistently until this morning.

So far TM still has no idea what went wrong. If no issue my speed is 800 mbps.


Interesting. This is similar to what I'm facing recently as well. Having trouble loading websites including FB, etc coz it's so slow. Though my modem does not disconnect.

This post has been edited by expl0it: Feb 18 2019, 09:15 PM
expl0it
post Aug 12 2019, 11:27 AM

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Recently I've been having an issue where Unifi disconnects randomly every few hours (suddenly there is no internet access, even though the router is still connected). Then it will re-connect and everything is okay again. What is the best way to troubleshoot this issue?
expl0it
post Aug 12 2019, 01:10 PM

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QUOTE(SilentVampire @ Aug 12 2019, 01:02 PM)
Sounds like you are using the TP-Link C1200 v1. Time to buy your own and change routers.
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Sorry, forgot to mention I'm using my own ASUS 1200G+ router
expl0it
post Aug 13 2019, 11:36 AM

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QUOTE(blacktubi @ Aug 12 2019, 02:38 PM)
Reset your router and setup again.
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QUOTE(SilentVampire @ Aug 12 2019, 05:37 PM)
Hmm, update to the latest firmware, reset it and try again.
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Router was reset last night, and it happened again this morning. Noticed in Windows it still shows 'connected', but 'No internet connection' for 1-2 minutes, and then it reconnects with a new IP. I'm more inclined to think it's a Unifi problem, but how do I prove it? Speed is fine; signal strength is max (full bars); it just keeps getting disconnected / reconnected randomly every few hours

p.s : router firmware is always updated, but I don't think that's the problem here
expl0it
post Aug 13 2019, 01:50 PM

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QUOTE(SilentVampire @ Aug 13 2019, 12:17 PM)
Try with another router first and see if that issue is still happening. If it is not happening with another router, time for you to RMA for your Asus router.
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I don't have 2 routers......or else I would have tried already.....

Found this in the router log. Doesn't look like a router problem:

CODE
Aug 13 07:47:33 pppd[277]: Serial link appears to be disconnected.
Aug 13 07:47:35 WAN Connection: Fail to connect with some issues.
Aug 13 07:47:35 nat: apply redirect rules
Aug 13 07:47:39 pppd[277]: Connection terminated.
Aug 13 07:47:39 pppd[277]: Modem hangup
Aug 13 07:48:24 pppd[277]: Timeout waiting for PADO packets
Aug 13 07:48:24 pppd[277]: Connected to <removed> via interface vlan500
Aug 13 07:48:24 pppd[277]: Connect: ppp0 <--> vlan500
Aug 13 07:48:27 pppd[277]: PAP authentication succeeded
Aug 13 07:48:27 pppd[277]: peer from calling number <removed> authorized
Aug 13 07:48:27 pppd[277]: local  IP address <removed>
Aug 13 07:48:27 pppd[277]: remote IP address <removed>
Aug 13 07:48:27 rc_service: ip-up 5474:notify_rc start_firewall
Aug 13 07:48:28 rc_service: ip-up 5474:notify_rc stop_upnp
Aug 13 07:48:28 rc_service: waitting "start_firewall" via ip-up ...
Aug 13 07:48:28 nat: apply nat rules (/tmp/nat_rules_ppp0_vlan500)
Aug 13 07:48:29 rc_service: ip-up 5474:notify_rc start_upnp
Aug 13 07:48:29 rc_service: waitting "stop_upnp" via ip-up ...
Aug 13 07:48:31 WAN Connection: WAN was restored.


So, this has been happening frequently for a couple of weeks now. Anyone else encountered this before?

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