Hi, I bought a TP-Link Deco M4 (2 tubes router for mesh network) to replace my old Dlink WBR2300 router from Unifi.

Having trouble setting it up.

I downloaded the Deco app on my mobile, and used it to setup the router, but whenever I reach the step to input the settings for my ISP there is a problem.

I have the correct pppoe username@unifi and password (called 100 to confirm), set VLAN to Unifi, but always no internet connection through the router.

The router's LED will then turn solid red and I can't set it anymore. Need to use a pin to poke the reset hole.

Already tried setting up/resetting several times but the same thing keeps happening!

Also want to ask, the router only has 2 ports, so I cannot connect it to modem, PC and HyppTV at the same time, did I get the wrong router?
It also seems to NOT support HyppTV at the moment from what I read, though firmware update may enable it in the future.

My modem is the Huawei HG8240w from TM, is there a compatibility issue?

This post has been edited by SmokeyTheBear: Mar 11 2019, 10:49 PM

Thanks for the reply.

Managed to get it working. The Android version of the TP-Link Deco app has problems! I borrowed my mum's Apple phone and downloaded the iOS Deco app, managed to get it working instantly.

My budget is around 300~400.
The shopkeeper recommended this to me because I stay in a 2 storey house, he said it would give better Wifi connectivity throughout, and it fit my budget
My connection is 500mbps so he didn't recommened the TP-Link A6 because it is for up to 300mbps only.

Which router would you recommend I change to for 500mbps? I will go to the store tomorrow and try to change this for a different router.


For HyppTV, if I am stuck with this router (only 2 ports), can I use the Set-top Box's Wifi to access HyppTV?

This post has been edited by SmokeyTheBear: Mar 11 2019, 11:35 PM

Hi, I managed to exchange the Deco M4 for something else. I wanted the Archer A7 but they didn't have it.

After looking for some time at what they had, and within budget, I settled on the D-Link Dir 878 (AC1900).

Set it up and it works ok, my PC can get 500 mbps down and 100 mbps up. Wifi is about 67 mbps down and 60 mbps up. Just need the fast connection on my PC, the Wifi speed is more than enough for other users at home.

I set it up using the default firmware but the internet connection was sluggish. I updated to the latest firmware and it fixed the problem.

I could enter VLAN settings in the default firmware and change one port to IPTV for HyppTV. After updating, now the VLAN settings page is empty. HyppTV still works fine. Did the update hide the VLAN settings? Now the VLAN settings page is empty.
It works fine so I could ignore it, but I'm just curious, and would like the control.

For Wifi, should I disable the SmartConnect, so that there is 2.4ghz and 5ghz bands to manually connect to?

Hi, would like to ask concerning a HyppTV/router problem.

I bought my own router a few days ago (D-Link DIR-878), internet/wifi is working fine.

HyppTV is troublesome as whenever the Set Top Box is put in "Standby mode", and then switched on again later, I lose Multicast Connectivity (Network Test using STB) and get a black screen showing a satellite dish with X.

I have to switch off the STB and reboot it every time to get Multicast Connectivity/HyppTV working again.
The old router didn't have this problem.

I have tried setting high Priority ID for the IPTV VLAN, turning off Priority ID but no luck.
IPV6 settings have no bearing on IPTV VLAN? I have IPV6 off for my router.

My parents are using HyppTV and they find it troublesome having to reboot the STB every time now.

I looked through all the router settings but the IGMP setting is not available.
I am using the latest firmware.

I did a google search on D-Link DIR-878 IGMP, dlink.ru returned a manual for the DIR-878 that shows it has the IGMP setting, but the router interface in the pictures is totally different. I'm guessing the one for sale in Russia/other regions has different firmware.

Found a solution to my problem after tinkering with the router settings, would like to share.

Router: D-Link DIR-878

Issue: HyppTV loses Multicast Connectivity (Network Test using STB)
HyppTV shows black screen with X satellite dish whenever the Set Top Box (STB) is brought out of Standby mode.
Rebooting the STB can fix it, but put it in Standby mode again and the same problem occurs

Solution: Go to the router page in your web browser, under Settings->Network, disable DNS Relay
It is enabled by default.
*Edit* Also click Advanced Settings, then disable IPV4 Multicast Streams

A note so that other users who face the same issue will find this solution.
Other routers might have the same problem if they have DNS Relay.

*Update* Forget what I said above....it doesn't work, the problem came back

It seems other users are also suffering from the same problem looking at BlackTubi's review page comments of the D-link DIR-878

This post has been edited by SmokeyTheBear: Mar 16 2019, 10:56 PM