No wonder no technician call me
Now creating new ticket by CS, and checked via portal ticket still in open state.
Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!
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 Mar 4 2019, 01:00 AM
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#1
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Senior Member
4,043 posts Joined: Jul 2010  
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My relocation request not visible in TM systems after 7 working days.
No wonder no technician call me Now creating new ticket by CS, and checked via portal ticket still in open state. |
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Mar 7 2019, 11:13 PM
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#2
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Senior Member
4,043 posts Joined: Jul 2010
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For termination request, how long for TM to process.
Will there be Report ID: 1-xxxxxxxxxx ? |
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Mar 9 2019, 11:31 AM
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#3
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Senior Member
4,043 posts Joined: Jul 2010
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QUOTE(virgoguy @ Mar 9 2019, 10:16 AM) Heard unifi going to revise the package this year? If yes gona wait to switch from my streamyx share please, is it 30mbps@rm79 become permanent unlimited quota?  |
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Mar 9 2019, 11:55 AM
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#4
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Senior Member
4,043 posts Joined: Jul 2010
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QUOTE(ericpires @ Mar 9 2019, 11:39 AM) Won't happen. Doing this will just incur the wrath of all the RM129 subscribers tm should reduce current rm129 to lesser monthly bill. then no wrath.or increase current rm129 to higher speed fit for that price tag. but knowing tm, this is just a dream  |
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Mar 9 2019, 12:56 PM
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#5
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Senior Member
4,043 posts Joined: Jul 2010
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QUOTE(fruitie @ Mar 9 2019, 12:42 PM) Gobind already mentioned no more price change to current packages, at least for this year unlikely to happen. maybe virgo got insider news Did I misread this news?  |
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Mar 13 2019, 01:44 PM
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#6
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Senior Member
4,043 posts Joined: Jul 2010
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How does TM calculated prorated bill for termination?
My monthly bill is RM 147.35 I applied for termination last week. Now is showing Total Amount RM 331.30 in portal. Pdf bill cannot download yet to see itemized breakdown. |
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Mar 20 2019, 11:53 PM
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#7
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Senior Member
4,043 posts Joined: Jul 2010
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Downgrade plan is hard capped at rm200?
Does not matter voluntarily/involuntarily? |
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May 11 2019, 11:55 PM
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#8
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Senior Member
4,043 posts Joined: Jul 2010
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can we reschedule/change the agreed date for unifi installation,
will there be any charge/penalty to customer? |
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May 18 2019, 10:50 AM
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#9
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Senior Member
4,043 posts Joined: Jul 2010
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Just recently installed 100mbps@rm129.
I only got tplink router + huawei modem. In email written 3 stuff. 1. High Speed Internet - Residential - lite 100Mbps - router+modem 2. unifi playTV Lite - can watch only using apps (known) 3. Residential Voice - technician said TM only provided phone number, but i need to buy my own phone if want to use the free call. Is this true for all new subscribers, or am I getting conned? |
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May 18 2019, 09:31 PM
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#10
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Senior Member
4,043 posts Joined: Jul 2010
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» Click to show Spoiler - click again to hide... « QUOTE 100Mbps Get more out of your broadband plan – great for homes with multiple devices. Unlimited data usage. Watch your favourite shows on-the-go via unifi playTV app. Reliable speed across multiple devices at home. RM129 per month BUY NOW What are the benefits? Unlimited data usage for non-stop entertainment, surfing and gaming for everyone at home. Talk non-stop with 600 minutes talk time to all mobile and fixed lines nationwide. Choose between unifi TV Varnam+ Pack / Aneka+ Pack / Ruby+ Pack via unifi playTV app for non-stop entertainment on-the-go. Looks like I misunderstood the ads. IMO that bold sentence in 100mbps plan are misleading. Why mention 600minutes talktime, if you don't want to give free phone. Should have put asterisk there. |
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May 19 2019, 06:10 PM
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#11
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Senior Member
4,043 posts Joined: Jul 2010
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QUOTE(kelissa @ May 19 2019, 03:08 PM) Actually last time they also won't give phone when you subscribe to UniFi lite. However they will give 3700 TM reward point which you can use to get a free phone from TM. Not that important. If phone is important to you, just buy any cheap model will do. Less than RM50 in Lazada.  Just wondering.Last time i was a bonanza 30mbps subscriber @ rm139 Device received: - router - btu - hypptv stb - motorola phone. - then also got turboed for 300mbps same price. Then i relocated, new house got no unifi infra. Tm ask to terminate and return all device. Now I'm paying rm129 for 100mbps and less stuff. Sigh.. Tm old plan is better, at least in my opinion. |
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May 29 2019, 05:44 AM
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#12
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Senior Member
4,043 posts Joined: Jul 2010
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My stock ac1200 rebooted itself out of nowhere.
Is it possible due to heat? As I have not turned off the router for few days. |
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May 29 2019, 05:47 AM
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#13
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Senior Member
4,043 posts Joined: Jul 2010
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QUOTE(amirul hafizz @ May 28 2019, 09:38 AM) mine Rm89 30mbps unlimited with ultimate pack RM50 Monthly bill rm139? |
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May 29 2019, 01:00 PM
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#14
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Senior Member
4,043 posts Joined: Jul 2010
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QUOTE(Rudd @ May 29 2019, 05:44 AM) My stock ac1200 rebooted itself out of nowhere. Is it possible due to heat? As I have not turned off the router for few days. QUOTE(blacktubi @ May 29 2019, 09:48 AM) The provided router is kinda crap. The rebooted router is this ac1200 https://www.tp-link.com/my/home-networking/...r/archer-c1200/ Previously I was using this another ac1200 (before terminated), but this was never rebooted randomly. https://www.digitalcitizen.life/review-tp-link-archer-c1200 |
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May 29 2019, 01:01 PM
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#15
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Senior Member
4,043 posts Joined: Jul 2010
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QUOTE(7cantona @ May 29 2019, 08:31 AM) r u highrise ? :confused: Why, is landed has different handling by tm?I mean hypptv can be removed. |
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May 30 2019, 06:55 PM
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#16
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Senior Member
4,043 posts Joined: Jul 2010
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QUOTE(pakji @ May 29 2019, 10:54 PM) i don't need unifi iptv its waste |
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Jul 23 2019, 07:42 PM
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#17
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Senior Member
4,043 posts Joined: Jul 2010
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Anyone with 100mbps plan tested 3rd party STB/2nd hand unifi STB & manage to watch unifiTV on big screen?
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Jul 23 2019, 10:46 PM
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#18
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Senior Member
4,043 posts Joined: Jul 2010
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QUOTE(gogo2 @ Jul 23 2019, 09:41 PM) Old Streamyx stb can use? I dunno. |
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Jul 23 2019, 10:50 PM
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#19
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Senior Member
4,043 posts Joined: Jul 2010
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QUOTE(gogo2 @ Jul 23 2019, 10:48 PM) stb got wifi? U meant the original unifi stb?Or the 3rd party. |
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Aug 12 2019, 12:14 PM
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#20
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Senior Member
4,043 posts Joined: Jul 2010
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QUOTE(muhammadnajmi96 @ Aug 11 2019, 08:08 AM) hey guys, ive terminated my unifi last month and today ive received this bill saying early termination for jumbo lite. I think my contract for hypptv has finished already last year. now they charged me for this. what should i do Go back to tmpoint for clarification. I have bad experience with tm cbj too. Need to go twice to rectify with different agent. |
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