For minions 3 ways. help@tm.com.my, 100, Live Chat. For something like this, email is the best bet as it will take a few pings and pongs before you reach the right people.

Which game? Is it just you?

tm prob? high ping here ppr sabah area

Seems back to usual now.

I believe this is TM's new modus operandi... The previous time TM faced issue with internet connectivity, they posted announcement and apologizes to users. And got spanking from the minister for their poor service.

To artificially keep up with KPI, it seems like TM now plays the 'don't know' game, not admitting at all they are facing technical issue... My office called to TM helpline and after still facing problem after the standard (and useless) reboot procedure, they atill have the audacity to claim maybe the router got problem, or our pc got problem, or the website got problem.

We need to expose this shtty game TM is playing if proven true.

FYI,  I'm on 2Mbps streamyx and turbo website still say Unifi is coming to my area, except my neighbour is already uaing Unifi. A loophole TM is playing not to free upgrade as per government decision.

TM slimey practices really need some mainstream exposure!

Anyone having problem with Unifi connection now?

I couldnt access to a few websites just now, after restarting router and modem, my connection went blank.

update: after calling CS for restarting the port, router and modem, everything working fine now.

Aiyo, Sabah and Sarawak main trunk fiber to Peninsula got cut again kah?

Cant access reddit. Access to ijourney is slow. Ping to EA server 300++ms ping.

Everyone should report to Unifi twitter to alert them of the issue, when I DM them they told me to restart pc n router when I told them I did that they told me to delete my cache *facepalms*