Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!
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 Mar 22 2019, 11:19 AM
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#1
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Junior Member
461 posts Joined: Oct 2007 From: PJ 
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guys, my unifi got turbo last December and confirmed by tm it is now at300Mbps but the problem is they have not upgrade/change my modem to enable me to enjoy the new turboed speed. called them like 4 times already, making and updating reports up to now no technician call up for appointment to change the modem.. anyne of u share the same experience? any solution to this?its been a month.
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Mar 22 2019, 12:03 PM
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#2
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Junior Member
461 posts Joined: Oct 2007 From: PJ
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QUOTE(SilentVampire @ Mar 22 2019, 11:57 AM) Just keep bugging them or go personally to a TMPoint to complain. looks like that's the only way at the moment lol.. just call them again and they promise to get their tech to call |
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Mar 22 2019, 01:46 PM
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#3
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Junior Member
461 posts Joined: Oct 2007 From: PJ
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QUOTE(DecaPix @ Mar 22 2019, 01:13 PM) ahh..i waited 3 months. howmuch u paying for the 500Mbps? if downgrade to 100Mbps how much u need to pay per month?live chat, made report, lastly called then they came. nice to have 500 mbps, but think might as downgrade to 100  |
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