Official TM UniFi High Speed Broadband Thread V37

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Unifi Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO!

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Ahmaz	Sep 8 2019, 07:24 PM Return to original view \| Post #1
On my way Junior Member 500 posts Joined: May 2008	Just tweet unifi.. i've resolved these b.net issues twice via twitter.
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Ahmaz	Oct 27 2019, 08:57 PM Return to original view \| Post #2
On my way Junior Member 500 posts Joined: May 2008	QUOTE(kokill @ Oct 27 2019, 08:41 PM) Recently the wifi is becoming slow and keep prompt the https://unifi.com.my/yearendpromoeligible website. Damn irritating Mine was doing this as well (well, internet cuts out and then shows the YEP website) at exacty every 3 hours. Tweeted them about it and they reset my port. So far problem is fixed - no more resets. This post has been edited by Ahmaz: Oct 27 2019, 09:00 PM
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Ahmaz	Oct 27 2019, 11:18 PM Return to original view \| Post #3
On my way Junior Member 500 posts Joined: May 2008	QUOTE(blackbox14 @ Oct 27 2019, 10:22 PM) Pretty confused here. So if you get them to reset your port but just leave router on, it will no longer reset? But if you disconnect and reconnect back, it connects to the ad page and the issue starts again? Before the port reset, my internet would just disconnect itself (windows will still show connected/no loss of internet) at exactly every 3 hours. TM support reset my port and now it doesn't happen. Haven't bothered to wireshark and check whether captive portal is still there. As soonwai said, it's definitely some misconfig on TM side
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Ahmaz	Oct 27 2019, 11:48 PM Return to original view \| Post #4
On my way Junior Member 500 posts Joined: May 2008	QUOTE(blackbox14 @ Oct 27 2019, 11:25 PM) Thanks. I'll try this later. Did you also switch your network equipment off as instructed by the support staff? Yes I did. Seemed irrelevant but did it anyway
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Ahmaz	Oct 28 2019, 01:18 PM Return to original view \| Post #5
On my way Junior Member 500 posts Joined: May 2008	QUOTE(blackbox14 @ Oct 28 2019, 04:40 AM) Reporting in about 3 hour disconnect issue with no ads appearing: still happens to me even after port reset. Not sure if I should have turned off my desktop as well. Guess have to see what they say after they inspect the area's infrastructure on Tuesday. Reporting in as well. It was genuinely fixed for me for the rest of yesterday until 1AM where it started again until now. Every 3 hours and internet will reset. Gonna tweet them again to look into it.. sigh. Edit: Saw someone else's steam pic with that captive portal and mentioned he was on 800Mb plan. I am on the same plan.. is this a plan-specific issue? Are you on 800Mb plan too blackbox? This post has been edited by Ahmaz: Oct 28 2019, 01:25 PM
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